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Turowka Hotel & Spa

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping centre, near Wieliczka Salt Mine

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Photo gallery for Turowka Hotel & Spa

Experience the charm of a traditional European hotel with a prominent clock tower.
Swim and unwind in our spacious pool area surrounded by a high ceiling and large windows offering a view of the lush surroundings.
Enjoy a game of pool in this stylish room with a pool table at its center.
Indulge in a variety of sweet and savory options at our self-service buffet.
Stunning building with a central clock tower, surrounded by lush greenery and a beautifully manicured lawn.
Located near Wieliczka Salt Mine, Turowka Hotel & Spa offers a warm welcome with a coffee shop, garden, and Polish cuisine restaurant. Unwind at the indoor pool or treat yourself to Swedish massages and hydrotherapy treatments at the onsite spa; then enjoy al fresco dining on your terms. With free self-parking and in-room wired internet, this upscale hotel is perfect for families.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The current price is HK$899
HK$970 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Relax in this classic room with a large bed, two nightstands, and a comfortable seating area.

Double Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Relax in a cozy space with a neatly made bed, a small table, and a framed picture on the wall.

Single Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Control the view with this elegant window blind mechanism.

Twin Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Relax in this stylish room with a large bed, two bedside tables, and a TV on a stand, surrounded by a potted plant and a window with curtains.

Superior Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room

Classic hotel room with a large mirror, wooden desk, and comfortable seating area.

Family Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Bidet
Bathrobes
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Mercure Krakow Fabryczna City

  • Pool
  • Airport transfer
  • Pet-friendly
  • Parking available
9.4 out of 10, Exceptional, 165 reviews
The price is HK$761
HK$821 total
includes taxes & fees
26 Aug - 27 Aug
Mercure Krakow Fabryczna City
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About the area

Map
Ul. Zeromskiego 1, Wieliczka, Lesser Poland, 32-020

What's nearby

  • Wieliczka Salt Mine - 9 min walk - 0.8 km
  • Oskar Schindler Factory - 15 min drive - 13.1 km
  • Royal Road - 17 min drive - 14.8 km
  • Wawel Castle - 18 min drive - 14.4 km
  • Main Market Square - 18 min drive - 15.1 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 16 min drive
  • Wieliczka Station - 4 min walk
  • Wieliczka Rynek-Kopalnia Station - 8 min walk
  • Turowicza Station - 8 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Miners Tavern - ‬9 min walk
  • ‪Słodko czy Słono - ‬11 min walk
  • ‪Zajazd Wielicki - ‬16 min walk
  • ‪Va Banque. Restauracja - ‬12 min walk
  • ‪Bistro Posolone - ‬8 min walk

About this property

Turowka Hotel & Spa

When you stay at Turowka Hotel & Spa, you'll be within a 15-minute drive of Main Market Square and Wieliczka Salt Mine. You can visit the spa to indulge in deep-tissue massages, facials or aromatherapy, and Polish cuisine is served at Turowka, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, a bar/lounge and a hot tub.

Languages

Belarusian, English, Italian, Polish, Russian, Ukranian

At a glance

DONE

Hotel size

    • 53 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle*
DONE

Off-site

    • Shopping centre shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Pool table
  • Ski runs nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (3972 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1812
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Turowka – Overlooking the garden, this restaurant specialises in Polish cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 59 per person
  • Airport shuttle service is offered for an extra charge of PLN 130.00 per vehicle (one-way)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Shopping centre shuttle and theme park shuttle services are offered for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 March to 15 March:
  • Hot tub
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cots/infant beds are available for PLN 45.0 per day
  • Rollaway beds are available for PLN 120.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Turowka Hotel Wieliczka
Turowka Hotel
Turowka Wieliczka
Turowka
Turowka Hotel & Spa Hotel
Turowka Hotel & Spa Wieliczka
Turowka Hotel & Spa Hotel Wieliczka

Frequently asked questions

Does Turowka Hotel & Spa offer free cancellation for a full refund?

Yes, Turowka Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Turowka Hotel & Spa?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Turowka Hotel & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Turowka Hotel & Spa?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Turowka Hotel & Spa?

Yes, an airport shuttle is available. The charge is PLN 130.00 per vehicle one-way.

What are the check-in and check-out times at Turowka Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.

What is there to do at Turowka Hotel & Spa and nearby?

Have fun with nearby winter activities such as skiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Turowka Hotel & Spa also has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Turowka Hotel & Spa?

Yes, Turowka offers al fresco dining, Polish cuisine and garden views.

What's the area around Turowka Hotel & Spa like?

Turowka Hotel & Spa is in the heart of Wieliczka, a short 4-minute walk from Wieliczka Station and 9 minutes' walk from Wieliczka Salt Mine.

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Turowka Hotel & Spa Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Food
Location
Spa
Public sauna
Arcade
Walking

What guests liked

  • The pool and jacuzzi were a superb addition to the property, providing a relaxing experience for guests. (5 reviews)
  • Breakfast was extensive and all very tasty with a great variety of options. (4 reviews)
  • The spa treatment was fantastic and the swimming pool and jacuzzi were superb. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Nice, clean, comfy, A/C worked well, food delicious, indoor pool new and interestingly designed, beautiful garden, everything well kept.
Iva, 1-night trip

10/10 Excellent

It was a perfect stay at Krakow; the hotel was close to everything, excellent customer service, clean and comfortable bed, delicious breakfast!
Volodymyr, 1-night trip

8/10 Good

It is a typical 'old' Polish atmosphere. Make it a bit more cosy. The pizza's are good. But the rest of the menu can use a bit of a face lift to make it more attractive. Most people i saw were eating pizza ;-)
Maupert, 1-night trip

10/10 Excellent

Amazing hotel, breakfast very tasty
Lukasz, 1-night trip

10/10 Excellent

Nice area very clean room staff very friendly restaurant cleanings food excellent
Maria, 2-night trip

10/10 Excellent

We really enjoyed our stay at Turowka. Room was clean and spacious. We were bit surprised that there was no curtain or blinds on the window but mayne it motivated us to get up early. Spa treatment was fantastic. Everyone was helpful and friendly. Massive highlight was the food at the restaurant. Whatever we ordered was delicious. Salmon, Steak, duck dumplings, pizza and great variety on breakfast buffet. Thank you so much for everything.
Damian, 2-night trip

10/10 Excellent

Staff very friendly! Good selection of amenities including pool table, games room and spa. Food at the restaurant was also very nice and set in beautiful grounds close to the salt mines. Would stay again
Matthew, 3-night trip

10/10 Excellent

Excellent
Bozena, 1-night trip

10/10 Excellent

Very lovely stay. Staff was friendly. Spa was ok, but pool and hot tub were nice. Room was a little dated. TV reception was spotty, but again staff was wonderful!!
Robert, 1-night trip

10/10 Excellent

We traveled with 2 toddlers.. it was not easy but they made the experience amazing! They had the cribs ready before we even arrived! The room was very big and clean. The staff was very friendly and so understanding about the little people. Ohhh and i must mention the bed!!! It was made of the softest sheets i have ever slept on. With the perfect firmness. I highly suggest you stay here!
Jolanta, 1-night trip

10/10 Excellent

Business Traveler

The room was very spacious and comfortable. The hotel is very walkable to shopping and restaurants.
3-night trip

10/10 Excellent

Great Stay! Superb Service and Staff! All was perfect. Great location if you want to visit Wieliczka Salt Mine or take a quick and easy train to explore Cracow. Strongly recommend this hotel, you will enjoy your stay in this historic hotel.
Daniel, 2-night trip

10/10 Excellent

Great Hotel for Families

It’s great hotel. Really helpful reception. Very clean rooms. Delicious food in restaurant. Just 5 min slow walk from Salt Mine Wieliczka.
Michal, 1-night trip

10/10 Excellent

Faultless - Wonderful stay

Excellent location for Salt mine tours, small but lovely spa. Immaculately clean, friendly staff who are all very accommodating to requests . Food was delicious. Beds comfy - nice balcony. Yes it is out of Krakow but there are trains and Ubers were only £8 Overall Excellent value for money hotel. Thank you for a great stay!
dawn, 3-night trip

10/10 Excellent

Fairly small hotel close to a railway station with two trains an hour to Krakow and the airport, very close to the salt mine visitor attraction. Excellent cafe / restaurant with good variety on menu and good prices. Traditional spacious room. Lovely little swimming pool with sauna / steam room / salt room.
Barry, 3-night trip

6/10 Okay

The Hotel need a update in general, it's not the newest.
Marcus, 6-night trip

2/10 Terrible

You sent me to the wrong hotwlel
Noah, 3-night trip

6/10 Okay

good but a bit old -fashioned

The room was a bit old-fashioned. I had problem with the light and the service was not privided during my 2-day stay. There is o enough electrical contact in the bathroom.
Anna, 2-night trip

8/10 Good

RGJF, 1-night trip

10/10 Excellent

Kimberly, 4-night trip

2/10 Terrible

Christopher, 1-night trip

8/10 Good

3-night trip

10/10 Excellent

Peter, 2-night trip

10/10 Excellent

Jayne, 1-night trip

10/10 Excellent

Jayne, 1-night trip