Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

2.5 star property
Wake up feeling refreshed after a great night’s sleep and enjoy a healthy dose of exercise at the 24-hour gym before diving into your day.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

Exterior
Lobby
Coffee service
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is HK$670
HK$777 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 66 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Sofa bed
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Sofa bed
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Sofa bed
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Map
155 38th Ave, St. Charles, IL, 60174

What's nearby

  • Charlestowne Mall - 6 min walk
  • Arcada Theater - 5 min drive
  • Geneva History Center - 8 min drive
  • Kane County Fairgrounds - 9 min drive
  • Villa Olivia Country Club - 15 min drive

Getting around

  • Chicago, IL (DPA-Dupage) - 4 min drive
  • Chicago, IL (PWK-Chicago Executive) - 45 min drive
  • Chicago O'Hare International Airport (ORD) - 47 min drive
  • Chicago Midway Airport (MDW) - 64 min drive
  • West Chicago Station - 10 min drive
  • Geneva Station - 14 min drive
  • Elgin National Street Station - 16 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Portillo's - ‬10 min walk
  • ‪Panera Bread - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Culver's - ‬20 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

Enjoy your visit to St. Charles with a stay at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the indoor pool. Fellow travellers love the helpful staff.

Languages

English, Hindi, Spanish, Urdu

At a glance

DONE

Hotel size

    • 83 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking

Property amenities

Food and drink

  • Free self-service breakfast on weekend mornings 7:00 AM–10:00 AM
  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Cross-country skiing nearby

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Saint Charles Inn
Holiday Inn Express Chicago West St Charles
Saint Charles Inn Suites
Holiday Inn Express Chicago West St
Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
No, this hotel doesn't have a casino, but Grand Victoria Casino (15-min drive) and Hollywood Casino Aurora (21-min drive) are both nearby.
What is there to do at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel and nearby?
Have fun with nearby winter activities such as cross-country skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
What's the area around Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel like?
Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel is a short 6-minute walk from Charlestowne Mall and 18 minutes' walk from Dupage Expo Center.

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lili, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

BARBARA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, comfortable, particularly awesome if your car happens to break down on North Ave and you need a place to sleep
Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night family trip
Verified Hotels.com guest review

6/10 Good

We picked this hotel because it had an indoor pool that my grandchildren could enjoy. However, the pool was disgusting. Cloudy water with clumps of hair and unidentified substances flowing in it.
Christel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel Especially Give the Great Price
Excellent location, excellent room condition, excellent cleanliness of entire hotel. Great Price, Great Choice.
Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice motel. Clean, quiet and the beds were very comfortable. Lots of shopping near by.
Jon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Heather, 2-night trip
Verified Expedia guest review

8/10 Very good

Charles, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay here every time!
This hotel is perfect, no need to stay anywhere else! Breakfast? Amazing, they even had turkey sausage which was a huge plus for our family. The indoor pool was clean and well kept and we were in there multiple times. The fitness center was great too! The people at the front desk were always so helpful and friendly as well. We won’t stay anywhere else when we come to the area any more. 10/10!
Nadia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff always welcoming and helpful
Barbara, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel was clean. The breakfast offerings were great. And the staff were amazing.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Stay
The employees were very friendly and helpful. The hotel was clean and comfortable. The breakfast was very good.
Homer, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Homer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Business quick stop
Front desk was smooth and helpful. Many not fake smiles. Very solid option for business travel.
Kristopher, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beds are comfortable, coffee was good and decent breakfast Staff very friendly and accommodating. I would stay again.
Jo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The room was spacious the atmosphere was light casual felt at home. Loved it! I have stayed at other hotels between st charles and Geneva this hotel was the best. Will be staying here from now on. Cant say enough.
Barbara, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rhonda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredibly Attentive Staff
We stayed at the hotel for my niece’s wedding. My mom, who is in her 80s, uses a walker and suffers from Parkinson’s. While getting her breakfast, one of the staff members saw her struggling to hold her plate. She walked over to her and asked if she could help. She kindly took my mom’s plate and helped her get the rest of her breakfast. That simple and kind gesture was one we saw play out a few more times during our stay. The hotel was very clean, the rooms were bigger with more amenities than we expected and it was very well priced. And, again, the staff was outstanding. We would highly recommend.
Dean, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is excellent
Ganesh, 2-night family trip
Verified Expedia guest review