Novotel Cairns Oasis Resort offers a great location, putting you within a 15-minute walk of Cairns Esplanade and Cairns Marlin Marina. Guests can take a dip in the outdoor pool or grab a bite to eat at Moku, which serves breakfast and dinner. A poolside bar, a fitness centre and a children's pool are other highlights at this luxurious hotel. The pool and helpful staff get great marks from fellow travellers.
Languages
English, Japanese
At a glance
Hotel size
314 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (aged 15 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Covered on-site self-parking (AUD 12 per night)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Room service (late night)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Children's pool
Childcare in room (surcharge)
Children's menu
Pool gate
Fence around the pool
What to do
Scooter/moped hire
Beach nearby
Bike rentals nearby
Whale watching nearby
Working away
Business centre
7 meeting rooms
Computer station
Conference centre (1938 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
4 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Fitness centre
An outdoor pool
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Front entrance ramp
Room amenities
Be entertained
55-inch LCD TV
Digital TV channels
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Food and drink
Fridge
Microwave (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Moku – Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Moku Bar + Grill – This bar serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Moku Beach Club – This poolside bar serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 100.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 37 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge of AUD 200 (subject to availability)
Credit card charges are subject to an extra charge of 1.4 per cent
Microwaves are available for AUD 50 per stay
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for AUD 60.0 per night
Parking
Covered self-parking costs AUD 12 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel Cairns Oasis Resort
Novotel Oasis Resort
Novotel Cairns Oasis
Novotel Oasis
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Accor Cairns Oasis Hotel
Oasis Hotel Cairns
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns
Frequently asked questions
Does Novotel Cairns Oasis Resort offer free cancellation for a full refund?
Yes, Novotel Cairns Oasis Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Cairns Oasis Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Cairns Oasis Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Cairns Oasis Resort?
Yes. Self-parking costs AUD 12 per night.
What are the check-in and check-out times at Novotel Cairns Oasis Resort?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of AUD 200 (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Novotel Cairns Oasis Resort?
No, this hotel doesn't have a casino, but Reef Hotel Casino (13-min walk) and Cazalys Cairns (4-min drive) are both nearby.
What is there to do at Novotel Cairns Oasis Resort and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a picnic area. Novotel Cairns Oasis Resort also has a garden.
Are there restaurants at or near Novotel Cairns Oasis Resort?
Yes, Moku offers al fresco dining and garden views.
Does Novotel Cairns Oasis Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Novotel Cairns Oasis Resort like?
Novotel Cairns Oasis Resort is in Cairns Central Business District, a short 4-minute walk from Cairns Esplanade and 14 minutes' walk from Cairns Marlin Marina. Travellers say that the area is walkable and good for shopping.
Novotel Cairns Oasis Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
19 December 2024
Gunchool
Gunchool, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Patricia
Patricia, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Meng
Meng, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Brilliant hotel - very pleasantly surprised
Great experience and great value. Breakfast was superb and great value for money. It is full cooked breakfasts pancakes/waffles and full English eggs, bacon, sausages too. My only challenge (and it’s being picky) was that coffee was served on teacups without saucers or disposable cups. Coffee mugs would be easier to handle and nicer to drink from.
Pool was excellent. Room was exactly as I’d expect.
Really impressed given I’ve travelled a lot and hadn’t been to Cairns for years I was worried it might be dated and basic. Brilliant family hotel.
Cat
Cat, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 October 2024
Patricia
Patricia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 October 2024
Great location and staff
Great location. Nice pool. Good food and lovely staff. Needs more sunbeds and shades. Room was quite tired but clean. Thought it was quite expensive considering the dated room. Enjoyed our stay.
Patricia
Patricia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
YU
YU, 4-night trip
Verified Hotels.com guest review
8/10 Very good
3 October 2024
April
April, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
Anna
Anna, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Dwayne
Dwayne, 9-night trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Lovely staff, comfy beds, our kids loved the pool. Walking distance to everything!!!
Bianca
Bianca, 2-night family trip
Verified Wotif guest review
8/10 Very good
21 September 2024
We stayed in room 121. The outside balcony area was filthy. The tiles had green algae growing on them which made feet feel dirty sitting outside. The floor in our room looked clean but our feet felt and looked dirty after walking around for a short time. Felt like sand on the floor boards. The staff were hit and miss. Most doing their job without the enthusiasm you would expect from a nice hotel like this. We wanted to eat at the terrace bistro one night so we were told to select a table on balcony. All the tables that were not being used had dirty plates glasses etc piled up. it took two attempts to get a table cleared. The bar staff were just standing chatting amongst themselves but when I asked for a small table to be cleared it appeared to be a big request. On the second request one girl came out and was friendly and helpful. The pool area was lovely and bar staff more happy and friendly. Most of the common areas of the property were nice and lush greenery that had a nice tropical feel.
Garry
Garry, 3-night romance trip
Verified Wotif guest review
8/10 Very good
19 September 2024
The pool area and staff were great. The room we stayed in was noisy due to other people being really loud in the hall way. Super small bathroom. Overall we had a lovely stay.
Lisa Maree
Lisa Maree, 7-night family trip
Verified Wotif guest review
10/10 Exceptional
16 September 2024
Friendly staff, great food, clean and child friendly facilities. Rooms are small but clean and have everything needed. Breakfast is worth purchasing with the room.
Vesna
Vesna, 4-night family trip
Verified Wotif guest review
6/10 Good
9 September 2024
It was a good hotel to stay. Kids friendly. The breakfast buffet was a big disappointment as the food lack taste and there was no many variety. It's the same food everyday and not value for money.
Overall some staffs are friendly and helpful.
The room gets cleaned everyday but it's not a very good job.
We enjoyed our stay and it was close to the city centre and lagoon.
Geshita
Geshita, 5-night family trip
Verified Expedia guest review
8/10 Very good
7 September 2024
Rooms need an upgrade, pool area is great
Amylee
Amylee, 5-night family trip
Verified Expedia guest review
8/10 Very good
5 September 2024
Enjoyed the stay close to all facilities and transport
Yvana
Yvana, 7-night trip
Verified Wotif guest review
10/10 Exceptional
5 September 2024
Emilian
Emilian, 4-night trip
Verified Expedia guest review
8/10 Very good
4 September 2024
Nice clean property. Convenient location.
Katie
Katie, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
Great breakfasts and pool area. Close to the town, but away a bit for some quiet. Staff were friendly. A great place to stay.
David B
David B, 7-night romance trip
Verified Expedia guest review
6/10 Good
4 September 2024
Checking in was made easy the receptionist was very pleasant and efficient. We ordered some cocktails and a snack at the Bar closest to the pool, the drinks were very nice but we felt the waitress was quite rude when without acknowledgement she slammed (and I mean slammed the food down) like we were an inconvenience. Thinking this was a one off, the following day while my husband swam I went to ask to see the wine list at the same bar and asked to purchase a bottle for my husband and I to enjoy beside the pool when he got out. The bartender said we do not have that wine here, you will have to purchase it from the other bar once it opens (why advertise it then?). Also the pool is cold even on hot days is that normal??? The housekeeping staff for our room were amazing.
Daphne
Daphne, 6-night romance trip
Verified Wotif guest review
10/10 Exceptional
2 September 2024
Great atmosphere and service. Location excellent and pool unreal!
Nenad
Nenad, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
1 September 2024
Good for family stay
Tanveer
Tanveer, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Perfect location within walking distance of everything within Cairns CBD. The beach pool is fantastic for the kids. Staff are very friendly and helpful.