The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property
Luxury hotel with 2 restaurants, near Michigan Avenue

Choose dates to view prices

Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Experience the city from above in this rooftop tent with a comfortable bed, lanterns, and a cozy seating area.
Experience the vibrant city at The Gwent, where modern architecture meets urban convenience.
Enjoy a city view from the comfort of a spacious bed, with a seating area and decorative mural nearby.
Relax in the stylish lobby with a central seating area, chandelier, and bar counter.
Stunning hotel corridor with a grand chandelier, flanked by doors and columns, and a lush potted plant.
On Michigan Avenue, The Gwen, a Luxury Collection Hotel offers an elegant retreat with two on-site restaurants serving Mediterranean cuisine and al fresco dining. Take in the city views from the rooftop terrace or stroll through the garden; with a 24-hour gym and helpful staff nearby.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Non-smoking
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • 24-hour business centre
  • Business centre
  • 14 meeting rooms
  • Terrace

Feel at home (6)

  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Garden
  • Terrace
The current price is HK$2,262
HK$2,886 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 11 of 11 rooms

Grand Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Frette Italian bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Frette Italian bed sheets
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Frette Italian bed sheets
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

Highlights

Terrace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Frette Italian bed sheets
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Frette Italian bed sheets
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Frette Italian bed sheets
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Frette Italian bed sheets
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
521 North Rush Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 2 min walk - 0.2 km
  • Chicago Riverwalk - 6 min walk - 0.6 km
  • Chicago Theatre - 9 min walk - 0.8 km
  • Millennium Park - 11 min walk - 1.0 km
  • Navy Pier - 3 min drive - 2.2 km

Getting around

  • Chicago Midway Airport (MDW) - 33 min drive
  • Chicago O'Hare International Airport (ORD) - 36 min drive
  • Chicago, IL (PWK-Chicago Executive) - 45 min drive
  • Chicago 18th Street Station - 4 min drive
  • Millennium Station - 11 min walk
  • Chicago Van Buren Street Station - 21 min walk
  • Grand Station (Red Line) - 3 min walk
  • Chicago Station (Red Line) - 10 min walk
  • State Station - 10 min walk

Restaurants

  • ‪The Shops at North Bridge - ‬1 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Billy Goat Tavern - ‬3 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Upstairs at the Gwen - ‬1 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago features a rooftop terrace and puts you only steps from Michigan Avenue. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Kostali, one of 2 restaurants, which serves Mediterranean cuisine and is open for dinner. A bar/lounge, a terrace and a garden are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Grand Station (Red Line) is 3 minutes and Chicago Station (Red Line) is 10 minutes.

Languages

Bosnian, Chinese (Mandarin), English, Indonesian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 311 rooms
    • Arranged over 17 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (2 total, up to 11 kg per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • WiFi in rooms*

Parking

    • Secured covered on-site valet parking (USD 79.00 per day; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway hire/tours nearby

Working away

  • 24-hour business centre
  • 14 meeting rooms
  • Conference space (3388 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 1928
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

ROOM

Room amenities

Be entertained

  • IPod docking station
  • 65-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

STAR_OUTLINE

Special features

Dining

Kostali – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Upstairs at The Gwen – This rooftop bar serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 29.35 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 19.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 14.00 to 20.00 for adults and USD 14.00 to 20.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

  • Covered valet parking costs USD 79.00 per day with in/out privileges
  • Parking height restrictions apply

Policies

Guests can rest easy knowing that there's a deadbolt lock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Gwen Luxury Collection Hotel Michigan Avenue Chicago
Gwen Luxury Collection Hotel Michigan
The Gwen a Luxury Collection Hotel Chicago

HELP_OUTLINE

Frequently asked questions

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer free cancellation for a full refund?

Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 11 kg per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes. Valet parking costs USD 79.00 per day. Electric car charging is available.

What are the check-in and check-out times at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is noon. Express check-out is available.

Is there an on-site casino at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (3-min walk) is nearby.

What is there to do at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago and nearby?

Have fun with nearby activities such as boat tours and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Enjoy amenities such as a 24-hour fitness centre and a garden.

Are there restaurants at or near The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes, there are 2 on-site restaurants, featuring al fresco dining and Mediterranean cuisine.

What's the area around The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago like?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located on the Strip in Downtown Chicago, a short 3-minute walk from Grand Station (Red Line) and 2 minutes' walk from Michigan Avenue.

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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bed
Lobby
Bathroom
Restaurant
Bar
Concierge
Food

What guests liked

  • The restaurant and bar on site were wonderful and offered a great dining experience. (6 reviews)
  • Self-parking option is convenient and extremely comfortable. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Nice hotel, good breakfast
Erica, 2-night trip

10/10 Excellent

Overall wonderful property no complaints at all fine dining and shopping walking distance. The hotel is aesthetically pleasing and staff very polite and accommodating.
Alaysza, 2-night trip

10/10 Excellent

Location, convenience, helpful staff
Charlene, 1-night trip

10/10 Excellent

Hidden gem in a wonderful location. Spacious rooms with comfy beds. A pleasure to stay at.
Lynn, 1-night trip

10/10 Excellent

Awesome place to stay. Had a great time in this hotel. Will come back again.
Ronald, 3-night trip

10/10 Excellent

Favorite in Chicago!
Dan, 2-night trip

10/10 Excellent

Beautiful hotel, wonderful stay!
Anna, 1-night trip

10/10 Excellent

Comfortable beds, lovely ambience and great location.
Dianne, 2-night trip

10/10 Excellent

Chic hotel

Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend!
Kena, 2-night trip

10/10 Excellent

The hotel was clean restaurant food was great it’s convenient and by everything
Nikkyo, 3-night trip

10/10 Excellent

Beautiful and clean rooms, nice location, really good restaurant and bar.
Nicole, 2-night trip

6/10 Okay

I wouldn’t stay here if you are looking for a 5-star hotel experience. Amenities were lacking on the property and in the rooms, service was mediocre-poor and the rooms are fine but slightly run down. Feels more like a basic, massive chain 4-star hotel than a “luxurious” experience. Wouldn’t stay here again, unfortunately - completely overpriced and I’m surprised that this is considered to be in the 5-star hotel category.
Ariel, 1-night trip

10/10 Excellent

Beautiful place. Parking $45 per day but plenty of spots and right across street from hotel. Very convenient. Close to restaurants in walking distance.
Angela, 3-night trip

10/10 Excellent

Everyone was so friendly. Great location! Bed was very comfy!
Meghan, 2-night trip

10/10 Excellent

The Gwen was a really lovely hotel with great vibes in the lobby and bar area, too. The concierge helped us with balloons and champagne in our room as we were celebrating a birthday, and the employee who checked us in gave us two drink vouchers when our room wasn’t ready right away. Overall, it was a great stay and location and I’d stay here again!
Mary, 1-night trip

8/10 Good

I liked the hotel a lot. I would stay here again.
IAN, 1-night trip

10/10 Excellent

Beautiful property, nothing negative to say!!
Briana, 3-night trip

10/10 Excellent

The friendliest and most professional check in. Room a good size. Restaurant again had the most well trained amazing staff. Great area for easy access shopping and sights. We will return.
Caro, 1-night trip

10/10 Excellent

Check in was very clunky. But the hotel was beautiful.
Jennifer, 1-night trip

10/10 Excellent

Good value for the price.
Mariusz, 2-night trip

10/10 Excellent

Staff was very accommodating no matter the request. So many activities and places to eat in walking distance
michael, 3-night trip

10/10 Excellent

The Gwen is our favorite hotel in Chicago. The location is fantastic with easy access to dining and shopping options. We also enjoy the convenience of the public parking lot across the street
Liane, 2-night trip

10/10 Excellent

For our first time stay we had a wonderful time. You can’t beat the location, it was so easy to get to Magnificent Mike, River North and Gold Coast. Easy parking and nice, attentive staff.
Jennifer, 2-night trip

10/10 Excellent

Exceptional Hotel

Absolutely amazing!
Jennifer, 2-night trip

8/10 Good

This was our 3rd stay at The Gwen. Check-in, room, comfort and staff all great as they’ve been in the past. However, our brunch on Sunday was very overpriced relative to what it was, and it seemed hard to get a reservation despite the fact that it was almost empty when our time came. I tried on a Couple of occasions over the weekend to get drinks at the bar and gave up due to a long wait. I’ll maybe return not sure yet.
jill, 2-night trip