Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Ellesmere Port hotel with spa and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment room(s), sauna, body treatments, aromatherapy
Indoor pool
Exterior
Couples treatment room(s), sauna, body treatments, aromatherapy
Couples treatment room(s), sauna, body treatments, aromatherapy

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Gym
  • Spa
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is HK$567
HK$681 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 1 Double Bed (Standard Double Family 3)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed (Super Deluxe Double)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Standard Double)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 2 Single Beds, Accessible (Accessible Twin)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Single Bed (Standard Single)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 1 King Bed (Super Deluxe King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Standard King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed (Deluxe King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB

What's nearby

  • Blue Planet Aquarium - 7 min drive
  • Chester Zoo - 8 min drive
  • Chester City Walls - 10 min drive
  • Chester Cathedral - 11 min drive
  • Chester Racecourse - 11 min drive

Getting around

  • Chester (CEG-Hawarden) - 13 min drive
  • Liverpool (LPL-John Lennon) - 30 min drive
  • Manchester Airport (MAN) - 35 min drive
  • Capenhurst Station - 4 min drive
  • Little Sutton Station - 5 min drive
  • Hooton Station - 6 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪The White Swan - ‬5 min drive
  • ‪Old Wirral Hundred - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Straw Hat - ‬6 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

At Macdonald Craxton Wood Hotel & Spa, Chester, you'll be within a 15-minute drive of Chester Zoo and Chester City Walls. You can visit the spa to indulge in body wraps or aromatherapy, and British cuisine is served at Craxton Wood Grill, which is open for breakfast and dinner. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a health club. Fellow travellers love the helpful staff.

Languages

English, Hungarian, Polish, Spanish

At a glance

Hotel size

  • 72 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Mini golf

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Mini golf

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1999
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Craxton Wood Grill – This restaurant specialises in British cuisine and serves breakfast and dinner.
The Cocktail Bar & Lounge – Overlooking the garden, this bar serves lunch, dinner and light fare.
On-site venue No. 3 – This coffee shop only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 24 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are allowed in the pool 9-11 AM and 3-6 PM.

Also known as

Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

Does Macdonald Craxton Wood Hotel & Spa, Chester offer free cancellation for a full refund?
Yes, Macdonald Craxton Wood Hotel & Spa, Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Macdonald Craxton Wood Hotel & Spa, Chester?
Yes, there's an indoor pool.
Are pets allowed at Macdonald Craxton Wood Hotel & Spa, Chester?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Macdonald Craxton Wood Hotel & Spa, Chester?
Yes, there's free self parking.
What are the check-in and check-out times at Macdonald Craxton Wood Hotel & Spa, Chester?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Macdonald Craxton Wood Hotel & Spa, Chester and nearby?
On-site recreation at Macdonald Craxton Wood Hotel & Spa, Chester includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Macdonald Craxton Wood Hotel & Spa, Chester also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Macdonald Craxton Wood Hotel & Spa, Chester?
Yes, Craxton Wood Grill offers British cuisine and garden views.

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Kaspars, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carl, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Lovely room, hotel, and pool.
Sarah, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Karen, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

We opted to stay in double delux room which in theory was just a doucle room with a table and chairs put in
Brien, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Leaking and wet bathroom
Room had a leaky bathroom and they still put me as a guest in there. Never staying with thos hotel ever again!
Alex, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Victoria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Must stay, great price and great offerings
Great Place to stay, use of spa facilities included in the price.
Sudhakar, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect just radiator in one of our 2 rooms too close to bed so surface burn when going past radiator perhaps bed needs to be moved slightly in room 215
Celeste, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Fenton, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Room allocated was next to the plant room. Very noisy at night and early hours -4am onwards. Staff did readily change our room for the 2nd/3rd night
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely location
Lovely comfy beds and great food
Pauline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Ok
Slow service Clean comfortable room a bit dated.
Steven Michael, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Adam, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Room was full of Spiders and my little girl was not happy then the heating wouldn't turn off in my room and was so hot i had to be moved to another room
Joseph, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Heather, 1-night trip
Verified Hotels.com guest review

6/10 Good

Chilly
Unfortunately the heating was not working, the room was cold and there were no heaters available, reception did give me an extra quilt! However this was a 2 night stay and the second night it was sorted out. Food was a little on the pricey side but the pork belly was lovely
Phil, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Restaurant looked very posh and beautifully modern. However booked a deluxe room and it was incredibly outdated, very below standard
Lucinda, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Chris, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Callum, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jack, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Jack, 2-night trip
Verified Hotels.com guest review