The Ritz-Carlton, New Orleans

5.0 star property
Sip coffee while working on your next big project in our stylish coworking spaces or unwind by our tranquil garden.

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Photo gallery for The Ritz-Carlton, New Orleans

Lobby
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Terrace/patio
Executive lounge
Step into the historic charm of The Ritz-Carlton, New Orleans. Unwind with a hot stone massage at the spa or savor breakfast, lunch, and dinner at M bistro. Connect to WiFi in public areas and enjoy an indoor pool as well as coworking spaces.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Spa
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 33 meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The current price is HK$2,791
HK$3,274 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 29 of 29 rooms

Deluxe Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 260 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Down duvet
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Premium Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Separate bedroom
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Separate bedroom
  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Egyptian cotton bed sheets
Separate bedroom
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
921 Canal St, New Orleans, LA, 70112

What's nearby

  • Canal Street - 1 min walk
  • Bourbon Street - 2 min walk
  • Caesars New Orleans Casino - 13 min walk
  • Caesars Superdome - 14 min walk
  • Ernest N. Morial Convention Center - 2 min drive

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive
  • New Orleans Union Passenger Terminal - 18 min walk
  • Canal at Dauphine Stop - 1 min walk
  • Canal at Baronne Stop - 1 min walk
  • Canal at North Rampart Stop - 2 min walk

Restaurants

  • ‪Bourbon Street Drinkery - ‬4 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬2 min walk
  • ‪Bourbon House - ‬3 min walk
  • ‪Acme Oyster House - ‬4 min walk
  • ‪Felix's Restaurant & Oyster Bar - ‬4 min walk

About this property

The Ritz-Carlton, New Orleans

When you stay at The Ritz-Carlton, New Orleans, you'll be in a fantastic location, only a five-minute walk from Canal Street and Bourbon Street. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and American cuisine is served at M bistro, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk from public transportation: Canal at Dauphine Stop and Canal at Baronne Stop are steps away.

Languages

English, French, Hindi, Russian, Spanish, Vietnamese

At a glance

DONE

Hotel size

    • 528 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 14 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (USD 57 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 33 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference space (35000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Lever door handles
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Video game console
  • 65-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

The on-site spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

M bistro – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Davenport Lounge – This restaurant specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Spa Café – This café specialises in American cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 12.95 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 12.95 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 30 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per pet, per stay

Parking

  • Covered valet parking costs USD 57 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ritz-Carlton New Orleans Hotel
Ritz-Carlton New Orleans
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz Carlton, New Orleans
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Does The Ritz-Carlton, New Orleans offer free cancellation for a full refund?

Yes, The Ritz-Carlton, New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, New Orleans?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 5:00 PM.

Are pets allowed at The Ritz-Carlton, New Orleans?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 14 kg per pet. There's a charge of USD 150.00 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Ritz-Carlton, New Orleans?

Yes. Valet parking costs USD 57 per night. Electric car charging is available.

What are the check-in and check-out times at The Ritz-Carlton, New Orleans?

You can check in starting at 4 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at The Ritz-Carlton, New Orleans?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (13-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.

What is there to do at The Ritz-Carlton, New Orleans and nearby?

The Ritz-Carlton, New Orleans has a spa and an indoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near The Ritz-Carlton, New Orleans?

Yes, M bistro offers American cuisine.

What's the area around The Ritz-Carlton, New Orleans like?

The Ritz-Carlton, New Orleans is a short 1-minute walk from Canal at Dauphine Stop and 2 minutes' walk from Bourbon Street.

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The Ritz-Carlton, New Orleans Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The service is excellent! The hotel is in a great location. We will be back soon!!
Tony, 1-night trip

10/10 Exceptional

Loved this beautiful Ritz! convenient location , great staff, inside bar was wonderful with great entertainment and good food!
Melita, 2-night trip

10/10 Exceptional

Great hotel and convenient location
Kevin the concierge was awesome making recommendations and getting us reservations. Not eco friendly from the perspective they kept leaving us plastic water bottles. The tap water was great. Eco friendly from the standpoint of not changing sheets everyday but when there was blood on them, they should have been changed.
Sue, 5-night trip

10/10 Exceptional

Perfect place
John, 2-night trip

10/10 Exceptional

Beautiful hotel and room. Good location. It was chilly and rainy during our stay. It was difficult to keep our room warm. Housekeeping did not enter our room when the privacy sign was NOT displayed resulting in no service during our stay. Granted, my husband was not feeling well and spent a lot of time in the room. But, I do not think it unreasonable to hope that they come in while we are not in the room and the door tag is not out.
3-night trip

10/10 Exceptional

I really enjoy my stay.
Mark, 1-night trip

10/10 Exceptional

The style of the hotel.
Joe, 3-night trip

10/10 Exceptional

Beautiful hotel and the restaurant is fantastic.
Jessica, 1-night trip

10/10 Exceptional

Superb hotel. Staff and service was great. Lounge and entertainment also a plus. Extremely nice property. Room service food (breakfast) only disappointment (cold coffee).
Mikel, 2-night trip

10/10 Exceptional

Very nice hotel. Will stay there again
Shawn, 3-night trip

10/10 Exceptional

Great hotel with an amazing staff
andrew, 2-night trip

10/10 Exceptional

The property is located in a very convenient place to travel to the World War II museum The Cesar Casino And Bourbon Street and all the Delicious restaurants
Adriana Yvette, 3-night trip

10/10 Exceptional

Staff are top notch. M Bistro is fabulous. The Davenport Lounge band is amazing
Sara, 1-night trip

10/10 Exceptional

I love the Ritz
Nicholas, 2-night trip

10/10 Exceptional

A wonderful stay!
Christopher, 3-night trip

10/10 Exceptional

Loved our stay! Great dancing at the Davenport lounge
Cesar, 2-night trip

10/10 Exceptional

Loved the jazz lounge!
Bobbi Jo, 4-night trip

10/10 Exceptional

Fantastic stay
Fantastic stay!
Dean, 7-night trip

10/10 Exceptional

The customer service was very nice and everyone was helpful
Shavonda, 2-night trip

10/10 Exceptional

Excellent staff and very clean, comfy room.
Maria, 2-night trip

10/10 Exceptional

Great experience. Would definitely stay there again and recommend.
5-night trip

10/10 Exceptional

The hotel is in excellent location walkable to all restaurants and shopping. The trolley is right in front of the hotel all the hotel employees from check-in to dining to housekeeping have been extraordinary away smiling and saying hello.
Domenica, 3-night trip

10/10 Exceptional

Loved my stay! The hospitality from everyone at this location is so pleasant.
Johnette B, 1-night trip

10/10 Exceptional

Fantastic place and staff. Surrounding areas are a bit dirty
wagner, 3-night trip

10/10 Exceptional

Comfortable bed, big shower, cold air conditioning, within walking distance of nearly everything, quality pool, friendly and helpful staff, the hotel is as good as you hope it will be (I mean on two occasions, someone from the hotel was serving beignets in the lobby).
Brian, 5-night trip