Pacific Inn Santa Cruz

Property class: 2
Hotel with outdoor pool, near Santa Cruz Beach Boardwalk

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Pacific Inn Santa Cruz puts you within a 10-minute drive of Santa Cruz Beach Boardwalk and Mystery Spot. Guests can splash around at the outdoor pool or indoor pool, and the Hot tub makes for a relaxing end to the day. Also, this hotel is within a short drive of Roaring Camp Railroads.

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Deluxe Room, 1 King Bed, Jetted Tub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Standard Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the area

Map
330 Ocean St, Santa Cruz, CA, 95060

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 10 min walk - 0.9 km
  • Santa Cruz Beach Boardwalk - 10 min walk - 0.9 km
  • Santa Cruz Main Beach - 11 min walk - 1.0 km
  • Santa Cruz Wharf - 15 min walk - 1.3 km

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 29 min drive
  • Salinas, CA (SNS-Salinas Municipal) - 46 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 48 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 66 min drive

Restaurants

  • ‪Pizza My Heart - ‬12 min walk
  • ‪Pacific Cookie Company - ‬12 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬12 min walk
  • ‪El Chipotle Taqueria - ‬10 min walk

About this property

Pacific Inn Santa Cruz

  • Pacific Inn Santa Cruz puts you within a 10-minute drive of Santa Cruz Beach Boardwalk and Mystery Spot. Guests can splash around at the outdoor pool or indoor pool, and the Hot tub makes for a relaxing end to the day. Also, this hotel is within a short drive of Roaring Camp Railroads.

At a glance

CHECK-IN
15:00
CHECK-OUT
11:00

Hotel size

    • 36 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10 PM
    • Express check-in/out available
    • Check-out time is 11 AM

Special check-in instructions

    • An adult aged 18 or older must assume all liability for the booking
    • The front desk is open daily from 7 AM - 10 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum Spring Break check-in age is 21

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

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Reviews

Pacific Inn Santa Cruz Reviews

5.0

5.2

Cleanliness

5.6

Location

6.2

Staff & service

4.6

Property conditions & facilities

Reviews

Verified review

2/10 Poor

don’t book through this site!

You idiot, you booked us in a hotel that was not open!!’
Verified review

2/10 Poor

angry

We booked through you you gave us a hotel that was a COVID-19 mandated motel that should’ve not have been on your webpage this was leaving us with nowhere to stay
Verified review

2/10 Poor

Closed for pandemic!

You need to do your homework! Pacific inn has been closed for quarantine since April! Luckily we found a beautiful Victorian inn that had vacancy!
Verified review

6/10 Good

Liked its close proximity to the Boardwalk and the beach. The continental breakfast was satisfactory. Did not like the condition of the room: broken tiles, shoddy paint jobs, caulking jobs, door didn't close w/o slamming, no TV remote in room. When my husband went to the desk to request one, the person raided another room, gave him a remote, which didn't work because it may have been programmed for the TV of the room from which it came.
Verified review

8/10 Very good

Last minute needed a room for the night.

Our stay was pleasant. The place is being remodeled so things do show their age. The bed was very comfortable. The front desk staff was excellent and very friendly. We were told under new owner/ management... place being remodeled so I understand some of the appearance of being in need of update. Good value for location and hope to visit again after remodel is complete.
Verified review

2/10 Poor

Room was in terrible condition. Everything was broken. Free breakfast wasn’t provided.
Verified review

2/10 Poor

When we first entered the room, I could already smell the huge amount of air wick they used to cover up the unpleasant smell of the room and we could also notice the huge amount of trash, the dried up gum, and the black stains that were on the carpet because it had not been vacuumed or cleaned at all. We then noticed a part of the bathroom floor sinked into the ground also noticing the rust on the bar that was holding the shower curtain. The fridge and the AC/Heater did not function as it should. The curtains that blocked the sunlight, were broken. The room was also lacking to have a smoke detector and you can also see wires dangling from the roof as you walked in. The heater on the pool that was outside didnt not work, making the water in it freezing. Lastly the wallpaper on the wall behind the bed was falling off and there was only one light we could use. On top of all they said these words " there was a problem with you card" we charged double.... ???? They blamed my card to get charged twiced... I totalty disapointed.
Verified review

2/10 Poor

If your desperate

Run down USed to be nice
Verified review

2/10 Poor

It seams like management, does not care about the property. This is not my first time staying here, but it will be my last one. They are no investing or reinvesting in the property. the bathtub in the room that I stayed was in horrible condition. The room smelled and had to open the window, the glass from the window was cracked. And by the way, the swimming pool is not indoors. It is open. Too bad, because the location of this place is excellent.
Verified review

6/10 Good

Spa was not warm, pool is not indoors it has an open ceiling.
Verified review

4/10 Fair

Beautiful exterior, friendly front desk, convenient location
Verified review

2/10 Poor

Stayed less than an hour

Pool is not indoor. It is open to the sky. Not a winter option. Room was not cleaned. Not in good repair. Photos on a different device. Will upload later if I can. Checked in. Left for dinner. Came back and spent an hour trying to make the best of it. Couldn't. Supposed to be a fun long weekend getaway. Checked out after an hour. The front desk was not accommodating. Offered part of one nights stay as a refund We'd paid up front for three. We found another place to stay. Salvaged the trip. Still trying to get our money back.
Verified review

8/10 Very good

Alt, geräumig, gut aber kein Frühstück

Gutes,aber älteres Hotel. Grosse Zimmer. Lockt mit 'Frühstück', hat am Morgen aber verschlafen. Sind aber wohl eh nur verschweisste Süssigkeiten. Kein wirkliches Frühstück wie auf hotels.com versprochen!!!
Verified review

2/10 Poor

Do not stay here!!!!!! Health hazard!!!!!!

Nastiest place I’ve ever stayed. Black mold growing in room. Cigarette butts behind tv stand. Booked for three night and left after first night. No refund was told they were booked and they couldn’t move my room. Literal health hazard. I will be reporting them to the health inspector. Manager not on duty and never called me back.
Verified review

2/10 Poor

Terrible filthy we left.
Verified review

6/10 Good

Very disappointing - asked for handicapped bathroom and they said they didn't have one. Told me our room was a queen room and it was double bed. The next day I complained and got a king with handicapped bathroom but had to pay an additional amount of $12.00 for it. It was not as advertised! Advertised breakfast included but No breakfast, only coffee and apple juice. Very disappointed!!!!
Verified review

2/10 Poor

Dirty broken furniture coffee area disgusting stuff not friendly
Verified review

8/10 Very good

Beware large construction project going on at property next to hotel. Only accept rooms on the west side of hotel. Probably project will be going on for about a year from November 2019. Easy parking. Very small negative item but it is unacceptable to have a light fixture without a lamp shade.
Verified review

8/10 Very good

The spa. No disappointments. Might come back might not.
Verified review

10/10 Exceptional

Nice, cozy and cute little place. fun pool/spa

Great, cute little hotel
Verified review

2/10 Poor

Place was disgusting I walked in and rite out and they will not give me a refund . Smokers and trash in the hallway . Pool is not indoor .
Verified review

10/10 Exceptional

Hotel was cool and the only problem I have
Verified review

8/10 Very good

Gutes Motel

Ganz angenehm Zimmer sauber Gutes Motel Für diesen Preis OK
Verified review

6/10 Good

Convenience is the only reason why I’d stay here again! They allow pets but it’s obvious that the room has been previously damaged by previous guest pets. The floor laminates were chewed up, and the corners of most of the walls have residual staining from urine. Most edges of the walls especially in the bathrooms have some sort of cracking and mold. Our AC unit in 101 needs to seriously be replaced or get maintenance. When turned on, it makes a disturbing rattling and pounding noise. Luckily it was a colder stay there so we didn’t really need it. Surprisingly the room did not have a stench; the beds and pillows were comfortable. Water pressure and temperature were up to par! It’s definitely not a 5 star hotel but there weren’t cockroaches or rats in the walls so I’d stay again in a quick pinch if necessary.
Verified review

2/10 Poor

Nothing like the viewed post only had checked in t0 mi. Earlier and wanted to cancel the refused to give me any money back