Located near Tortuga Beach and Langosta Beach, Casa Tortugas Boutique Hotel is a tranquil retreat. Relax on the sun-kissed terrace or lounge by the pool with your family, enjoying WiFi access throughout your stay. Guests rave about the helpful staff who make their experience unforgettable.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Parking available
Pool
Air conditioning
Free WiFi
Main amenities (12)
Housekeeping (on request)
Near the beach
Outdoor pool
Children's pool
Terrace
Coffee/tea in a common area
Air conditioning
Garden
Front desk safe
Multilingual staff
Concierge services
Limited hour front desk
Feel at home (6)
Children's pool
Kitchenette
Television
Garden
Terrace
Coffee/tea maker
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Junior Suite, 1 King Bed, Lagoon View
Junior Suite, 1 King Bed, Lagoon View
9.89.8 out of 10
Exceptional
8 reviews
(8 reviews)
Highlights
Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Ceiling fan
60 sq m
1 bedroom
Lagoon view
Sleeps 2
1 King Bed
View all photos for Master Suite, 1 King Bed
Master Suite, 1 King Bed
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Ceiling fan
55 sq m
1 bedroom
Lagoon view
Sleeps 2
1 King Bed
View all photos for Luxury Suite, 2 Double Beds, Lagoon View
Luxury Suite, 2 Double Beds, Lagoon View
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Ceiling fan
Separate bedroom
55 sq m
1 bedroom
Lagoon view
Sleeps 3
2 Double Beds
View all photos for Superior Suite, 2 Bedrooms, Lagoon View
Superior Suite, 2 Bedrooms, Lagoon View
8.48.4 out of 10
Very good
5 reviews
(5 reviews)
Highlights
Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Ceiling fan
Separate bedroom
70 sq m
2 bedrooms
Lagoon view
Sleeps 4
2 Double Beds and 1 King Bed
View all photos for Exclusive Studio, Ocean View, Annex Building
Exclusive Studio, Ocean View, Annex Building
Highlights
Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Separate bedroom
Ceiling fan
30 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Economy Suite, 2 Double Beds, Kitchen
Economy Suite, 2 Double Beds, Kitchen
10.010.0 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Furnished balcony
Soundproofed
Air conditioning
Kitchen
Mini-fridge
TV
Ceiling fan
Separate bedroom
50 sq m
1 bedroom
Sleeps 3
2 Double Beds
View all photos for Comfort Studio Suite, 1 King Bed, Kitchen
Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive
Tulum Intl. Airport (TQO) - 154 min drive
Restaurants
Breakfast - 9 min walk
Venecia - 6 min walk
Las Olas - 6 min walk
Sport Bar
RIU Caribe Pizzeria - 9 min walk
About this property
Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun
Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun puts you a short five-minute drive from Tortuga Beach and Langosta Beach. Guests can enjoy the outdoor pool, and scuba-diving and snorkelling are nearby. A children's pool, a terrace and a garden are other highlights. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
English, French, German, Spanish
At a glance
DONE
Hotel size
28 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
The property charges 3.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site parking is limited
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Coffee/tea in a common area
Travelling with children
Children's pool
Children's books
What to do
Beach nearby
Boat tours nearby
Scuba-diving nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Outdoor furniture
Room amenities
Be entertained
Television
Cable TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Mini fridge
Freezer
Microwave
Kitchenette
Stovetop
Toaster
Free bottled water
Cookware, dishes and utensils
More
Housekeeping (on request)
In-room safe
Guidebooks/recommendations
Fees & policies
Optional extras
Late check-in between 10:00 PM and 6:00 AM can be arranged for an extra charge of USD 29
Credit card charges are subject to an extra charge of 3.5 per cent
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 02284881
Also known as
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Hotel
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Cancun
Frequently asked questions
Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun offer free cancellation for a full refund?
Yes, Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?
No, this hotel doesn't have a casino, but Dubai Palace Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
What is there to do at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun and nearby?
Have fun with nearby activities such as boat tours, scuba-diving and swimming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer and a microwave.
Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun like?
Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun is located near Tortuga Beach in Zona Hotelera, a short 16-minute walk from Cancun Golf Club at Pok Ta Pok and 16 minutes' walk from Langosta Beach.
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Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
View
Lagoons
Family friendly
Rooftop bar
Location
Ferry
Building
Beach
What guests liked
The property is located across the street from Tortuga beach with easy access to beach bars, shops, and a convenience store. (6 reviews)
Breakfast was not provided at the property, but guests were able to purchase items from a nearby store to prepare their own breakfast. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
15 Jul 2025
Great place!
Valeriya
Valeriya, 4-night trip
10/10 Excellent
18 Jul 2025
The Hotel was beautiful and the atmosphere was very peaceful and tranquil.
Juana
Juana, 4-night trip
10/10 Excellent
2 Aug 2025
A beautiful place!
Jennifer
Jennifer, 2-night trip
10/10 Excellent
29 Jul 2025
Great host!
Michelle
Michelle, 5-night trip
10/10 Excellent
8 Aug 2025
The pool was fantastic. So calm and relaxing. The rooms were spacious and bed very comfortable.
Casa Tortugas is a great location to explore Cancun area including a boat to Isla Mujeres is directly across the road from the apartment. We used the recommended airport transfer and that was great also.
Michael
Michael, 5-night trip
10/10 Excellent
15 Jul 2025
It was amazing here, very close to the beach, literally across the street.it was very quiet too and the staff are very friendly and helpful.The view from the pool is amazing, quite relaxing. The bed was very comfortable. Everything was really wonderful.👍
Andre
Andre, 5-night trip
10/10 Excellent
12 Apr 2025
Amazing stay
Naveen
Naveen, 2-night trip
10/10 Excellent
5 Mar 2025
The stay here was amazing !! The staff is so friendly and it was just so relaxing and beautiful here.
madison
madison, 4-night trip
10/10 Excellent
21 Mar 2025
Amazing hotel
Amazing stay at Casa Tortugas! Beautiful pool and rooftop bar as well as lovely rooms. Location is great and restaurants nearby are very nice, as well as ferry opposite to Isla Mujeres being very useful.
Zoe
Zoe, 5-night trip
10/10 Excellent
25 Mar 2025
Not to hot, not to cold, it was just right!
I spent 4 wonderful nights at this near perfect property
Jay
Jay, 4-night trip
6/10 Okay
22 Jul 2025
Let’s start with price there are way better places to stay for $150 a night then added on 30 dollars if paying with card even tho booked threw Expedia had to wait in the heat for 30 min for our room after waiting got to the room just to realize it was 90 degrees inside the room with only ac in the bedroom they forgot to take my payment when checking in so deactivated my room key for something they didn’t do on there end would not stay here again and don’t recommend
Amanda
Amanda, 2-night trip
10/10 Excellent
17 Mar 2025
This place is really a hidden gem in Cancun. I have been here 5x and my stay here so far is the best. I highly recommend this place.
Maureen
Maureen, 4-night trip
10/10 Excellent
21 Mar 2025
The beautiful family that runs Casa Tortugas was warm, welcoming, and always ready to help, while allowing total privacy. The hotel is simple and wonderful, and the rooftop bar is heavenly. Highly recommend, and would love to go back!
Laura
Laura, 3-night trip
10/10 Excellent
16 Apr 2025
Unique hotel. Beautifully decorated and appointed. Family run boutique hotel. Staff very helpful and friendly. Spectacular view from rooftop restaurant/bar. Lovely garden and infinity pool. Well located.
Robin
Robin, 3-night trip
10/10 Excellent
31 Mar 2025
I loved this place! It's a gorgeous gem with a beautiful swimming pool and excellent view to the ocean and a lagoon from the terrace. Very clean and quiet. The owner was very friendly and attentive.
Maria
Maria, 3-night trip
10/10 Excellent
27 Mar 2025
Classy, quiet, elegant. A perfect place to feel you are not in Cancun for crazy spring break parties. Beautifully decorated and the architecture is amazing.
OSCAR
OSCAR, 2-night trip
10/10 Excellent
8 Mar 2025
The stay in Casa Tortugas was amazing! Beautiful views from the terrace, peaceful pool next to the lake. We loved it.
Natalia
Natalia, 4-night trip
10/10 Excellent
5 Mar 2025
Best coffee ever!
It was a short but wonderful stay. We hope to come back next year.
DENISE
DENISE, 2-night trip
10/10 Excellent
8 Dec 2024
Beautiful property and very caring staff
A home away from home
Thanks for a wonderful stay !
Cynthia
Cynthia, 3-night trip
10/10 Excellent
6 Mar 2025
Zen living in Cancun
Truly elegant...zen paradise such incredibly managed by a most humble and classy artistic family.i felt like a king in this very private paradise
Monte
Monte, 2-night trip
10/10 Excellent
9 Jan 2025
Great architecture, good location and a nice view from the lawn. Worth the stay
Naf
Naf, 3-night trip
10/10 Excellent
14 Feb 2025
Very lovely place with great breakfast and drinks on a gorgeous rooftop. Staff is friendly, pool is nice and you’re out of the gross touristy part of the hotel zone. Would totally go back!
Andrea
Andrea, 2-night trip
10/10 Excellent
18 Mar 2025
Amazing boutique hotel
Beautiful boutique hotel. Super comfortable, friendly staff. Amazing pool area facing the lagoon. Spectacular bar on the top floor with breathtaking views. Highly recommend. Will return back.
Ricardo
Ricardo, 3-night trip
10/10 Excellent
30 Nov 2024
The view, and the location is perfect!!
sonia
sonia, 2-night trip
10/10 Excellent
25 Feb 2025
We love this place even after staying so many places in Cancun over the years. It was quaint and charming. It felt luxurious without all the crowds and not having to pay for things and services you don’t need