In the heart of Troy, Best Western Plus Franklin Square Inn Troy/Albany offers a warm welcome with its free full breakfast and coffee shop/cafe. Take advantage of the garden, laundry facilities, luggage storage, elevator, 24-hour front desk and laundry services. The hotel's location near Rensselaer Polytechnic Institute has left guests praising its convenient setting.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pet-friendly
Non-smoking
Laundry facilities
Gym
Connecting rooms available
24/7 front desk
Main amenities (12)
Daily housekeeping
24-hour fitness centre
Coffee shop/cafe
Business centre
Terrace
24-hour front desk
Air conditioning
Garden
Computer station
ATM/banking services
Vending machine
Self-serve laundry
Feel at home (6)
Free cots/infant beds
Fridge
Connecting/adjoining rooms available
Private bathroom
Television
Garden
The current price is HK$1,098
HK$1,098
HK$1,219 total
includes taxes & fees
25 Aug - 26 Aug
Room options
Available filters for rooms
Showing 12 of 12 rooms
View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)
Suite, 1 King Bed, Non Smoking (with Sofabed)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)
Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Sleeps 4
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Sleeps 4
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
9.49.4 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)
Rensselaer Polytechnic Institute - 3 min walk - 0.3 km
Troy Waterfront Farmers' Market - 5 min walk - 0.4 km
Troy Savings Bank Music Hall - 5 min walk - 0.5 km
Russell Sage College - 6 min walk - 0.6 km
MVP Arena - 11 min drive - 12.8 km
Getting around
Albany, NY (ALB-Albany Intl.) - 20 min drive
Schenectady, NY (SCH-Schenectady County) - 36 min drive
Hudson, NY (HCC-Columbia County) - 41 min drive
Pittsfield, MA (PSF-Pittsfield Municipal) - 55 min drive
Albany-Rensselaer Station - 14 min drive
Albany International Airport Station - 14 min drive
Schenectady Station - 29 min drive
Restaurants
Uncle Sam Lanes - 4 min walk
Dinosaur Bar-B-Que - 3 min walk
Brown's Brewing Company - 3 min walk
518 Craft Bar + Tasting Room - 6 min walk
Lime Leaf Thai Bistro - 2 min walk
About this property
Best Western Plus Franklin Square Inn Troy/Albany
When you stay at Best Western Plus Franklin Square Inn Troy/Albany, you'll be within a 15-minute drive of Rensselaer Polytechnic Institute and MVP Arena. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness centre for a workout. Other features include a terrace and a garden. Fellow travellers love the helpful staff and breakfast.
Languages
English
At a glance
DONE
Hotel size
88 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs only, 2 total, up to 36 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi and wired internet access in public areas
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Coffee shop
What to do
Hiking/biking trails nearby
Working away
Business centre
Computer station
Conference space
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Facilities
ATM/banking
Garden
Terrace
24-hour fitness centre
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Visual alarms in hallways
Handrails in stairwells
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free local calls
Food and drink
Fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany
Best Western Plus Franklin Square Troy/Albany Troy
Best Western Plus Franklin Square Troy/Albany
Best Western Plus Franklin Square Inn Hotel Troy
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany Hotel
Best Western Plus Franklin Square Inn Troy/Albany Hotel Troy
Frequently asked questions
Are pets allowed at Best Western Plus Franklin Square Inn Troy/Albany?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Franklin Square Inn Troy/Albany?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Franklin Square Inn Troy/Albany?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Best Western Plus Franklin Square Inn Troy/Albany and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a 24-hour fitness centre and a garden.
What's the area around Best Western Plus Franklin Square Inn Troy/Albany like?
Best Western Plus Franklin Square Inn Troy/Albany is a short 4-minute walk from Rensselaer Polytechnic Institute and 3 minutes' walk from Hudson River. Travellers say that the hotel is in a great location.
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Best Western Plus Franklin Square Inn Troy/Albany Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Restaurant
Parking
Shower
Desk
Building
What guests liked
Breakfast options were good, with a great selection and convenient availability. (52 reviews)
The property is conveniently located near various dining options, many of which are within walking distance. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
15 Jul 2025
Great place to stay
John
John, 5-night trip
10/10 Excellent
10 Jul 2025
Overall, a great stay.
Kayla
Kayla, 1-night trip
10/10 Excellent
18 Jul 2025
We wanted to eat at Dinosaur BBQ as we made our way up the state and this place was a great option to spend the night
Christopher
Christopher, 1-night trip
10/10 Excellent
7 Jul 2025
Great location near stores, restaurants, and the river. Updated rooms, fantastic breakfast included.
Pamela
Pamela, 1-night trip
10/10 Excellent
20 Jul 2025
Nice spot by the waterfront. Hotel was clean and quiet.
Christopher
Christopher, 2-night trip
10/10 Excellent
10 Aug 2025
The hotel itself is great, and there’s a neat little bbq place across the road, I would just avoid going out too far at night!
Bryan
Bryan, 3-night trip
10/10 Excellent
1 Jul 2025
Location and facility were top class
Gabriel
Gabriel, 1-night trip
10/10 Excellent
30 Jul 2025
Check in was smooth
Linda
Linda, 1-night trip
10/10 Excellent
22 Jul 2025
Staff was friendly and welcoming. Breakfast was very good. Room was clean and fresh and new.
Ginger
Ginger, 1-night trip
8/10 Good
13 Jul 2025
Everything was great
Mike Constantine or Gerard
Mike Constantine or Gerard, 1-night trip
8/10 Good
29 May 2025
AWESOME dining options!
Jaull
Jaull, 1-night trip
8/10 Good
5 Jul 2025
Pros: Easy parking, easy to locate and get to, clean presentation.
Cons: Can be pricey during peak season because there arent many other modern hotels around. The area around is great on the river side, and suspicious a few blocks over.
Calvin
Calvin, 2-night trip
8/10 Good
12 Jul 2025
It was very basic. Nothing fancy. Breakfast was nice. Friendly staff.
Rachael
Rachael, 1-night trip
10/10 Excellent
2 Jun 2025
The hotel was clean and inviting from the moment we stepped inside. We were greeted kindly by the front desk staff and found our room was clean as was the bathroom. The breakfast was good as well. I would easily stay here again.
Troy
Troy, 1-night trip
10/10 Excellent
24 Mar 2025
Great place to stay if you are visiting RPI.
Tina
Tina, 1-night trip
8/10 Good
28 Jul 2025
Good hotel, comfortable, inexpensive, and good quality. Cleanliness is good. Breakfast is bland and generic. Overall exactly what I would expect for a budget hotel. Parking lot is a bit confusing to get into. Troy is a mixed bag of decent walkable areas and some sketchy areas.
Richard
Richard, 1-night trip
8/10 Good
22 Jun 2025
Friendly staff, clean room. Took a star away for no in-room coffee maker, noisy HVAC, no usb ports (and only one outlet by the beds).
Audrey
Audrey, 1-night trip
8/10 Good
9 Aug 2025
The hotel was lovely. Couldn’t give it 5 stars due to cleanliness. My room smelled of stale cigarette smoke. I asked about changing rooms and was told they were all sold out. Otherwise things were good. I didn’t partake, but the daily breakfast seemed popular among the guests with the lobby eating area full of guests each morning.
Minta
Minta, 4-night trip
10/10 Excellent
12 Jul 2025
This property is great and centrally located. It is within walking distance to many restaurants, pubs and shopping. I asked not to be near a wedding party or animals and they gave us a room out of the way. I had a bad experience with this in the past but they heeded my request and it was awesome!
john
john, 1-night trip
10/10 Excellent
10 Feb 2025
Excellent place to stay for buisness or leisure
Katherine
Katherine, 1-night trip
10/10 Excellent
26 Apr 2025
Great stay super convenient location in Troy. Very clean rooms.
Verified traveller
1-night trip
10/10 Excellent
16 Jul 2025
We arrived 5 hours later than expected, so I called the hotel beforehand to let them know we’d be late. There were no problems arriving late. They suggested a restaurant that would deliver food that late. It was great. Staff were friendly and helpful. Clean rooms.
Ginger
Ginger, 1-night trip
10/10 Excellent
5 Dec 2024
Great stay!
Catherine
Catherine, 1-night trip
10/10 Excellent
29 Mar 2025
Proximity to RPi for Athlete families is great
Kara
Kara, 1-night trip
10/10 Excellent
7 Apr 2025
Great price great location
The price was right and the location was excellent. Came into town for a show and was able to walk to the venue. Staff was friendly and the breakfast was better than expected.