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Hotel New Otani Hakata

4.0 star property
Hotel with 4 restaurants, near Canal City Hakata

Choose dates to view prices

Photo gallery for Hotel New Otani Hakata

Guests can enjoy traditional Japanese attire in the elegant lobby of The New Otani.
Guests can relax in the hotel's central waiting area, surrounded by comfortable seating and modern decor.
Experience the grandeur of our event spaces, featuring a grand piano, elegant tables, and fine dining settings.
Welcome to The New Otani, where guests can enjoy a tranquil outdoor space with benches and trees.
Stunning lobby with a grand chandelier, vibrant mural, and elegant seating area.
Experience the vibrant energy of Fukuoka at Hotel New Otani Hakata, where a warm welcome awaits. Discover a haven with dry cleaning services, laundry facilities, and an electric car charging station. Indulge in buffet breakfast or unwind with coffee at the cafe.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Hair salon

Feel at home (6)

  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Lift
The current price is HK$746
HK$943 total
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Moderate Double Room Smoking - Breakfast Included

Relax in this inviting room with a large bed, a comfortable chair, and a desk area, offering a city view.

Moderate Double Room Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Room, Non Smoking

Traditional Japanese-style room with tatami flooring and shoji screens, featuring a dining area and mounted television.

Japanese Room, Non Smoking

Highlights

Air conditioning
Fridge
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Bidet
  • 79 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

Two large beds with neatly made linens, a desk, and a nightstand with a lamp.

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room, Smoking - Breakfast Included

Relax in comfort with a large bed, desk, and chair, plus a window with curtains and a framed picture on the wall.

Executive Double Room, Smoking - Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin with Extra Bed, Non Smoking

Enjoy a comfortable stay in this stylish room with two single beds, a desk, and a large window offering a city view.

Moderate Twin with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Double Room, Non Smoking - Breakfast Included

Relax in comfort with a large bed, desk, and chair, plus a window with curtains and a framed picture on the wall.

Executive Double Room, Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, Non Smoking

Relax in comfort with a large bed, desk, and chair, plus a window with curtains and a framed picture on the wall.

Executive Double Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Room Non Smoking - Breakfast Included

Relax in this serene space with a large bed, armchair, and small table.

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Executive Double Room, Smoking

Relax in comfort with a large bed, desk, and chair, plus a window with curtains and a framed picture on the wall.

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room Non Smoking - Breakfast Included

Relax in comfort with a large bed, bedside tables, and a desk area.

Semi Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Twin Room Smoking - Breakfast included

Two single beds with striped bedspreads, a desk, and a framed artwork adorn this cozy space.

Executive Twin Room Smoking - Breakfast included

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room Non Smoking - Breakfast Included

Two single beds with striped bedspreads, a desk, and a framed artwork adorn this cozy space.

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room, Non Smoking

Relax in this inviting room with a large bed, a comfortable chair, and a desk area, offering a city view.

Moderate Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

Two large beds with neatly made linens, a desk, and a nightstand with a lamp.

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room (Breakfast Included)

Relax in a stylish room with a large bed, sofa, and round table, surrounded by a large window and a mirror.

Deluxe Twin Room (Breakfast Included)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 53 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin, Smoking

Two large beds with neatly made linens, a desk, and a nightstand with a lamp.

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

Relax in a cozy space with a neatly made bed, bedside tables, and soft lighting.

Deluxe Double Room, Non Smoking (Breakfast Included)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 53 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

Two large beds with neatly made linens, a desk, and a nightstand with a lamp.

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Twin Room, Non Smoking

Two single beds with striped bedspreads, a desk, and a framed artwork adorn this cozy space.

Executive Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

Two large beds with neatly made linens, a desk, and a nightstand with a lamp.

Moderate Single or Moderate Twin (Single Use), Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin, Non Smoking

Two large beds with neatly made linens, a desk, and a nightstand with a lamp.

Moderate Twin, Non Smoking

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Suite Double Room

Relax in comfort with a large bed, flat-screen TV, and stylish armchair.

Corner Suite Double Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Room Non Smoking - Breakfast Included

Traditional Japanese-style room with tatami flooring and shoji screens, featuring a dining area and mounted television.

Japanese Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Bidet
  • 79 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Moderate Double Room Non Smoking - Breakfast Included

Relax in this inviting room with a large bed, a comfortable chair, and a desk area, offering a city view.

Moderate Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Smoking

Relax in this inviting room with a large bed, a comfortable chair, and a desk area, offering a city view.

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room Non Smoking

Relax in comfort with a large bed, bedside tables, and a desk area.

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin (Breakfast) Smoking

Two large beds with neatly made linens, a desk, and a nightstand with a lamp.

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

Enjoy a comfortable stay in this stylish room with two single beds, a desk, and a large window offering a city view.

Moderate Twin Triple Use (Breakfast) Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Connecting Room, Non Smoking

Relax in this serene space with a large bed, armchair, and small table.

Connecting Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
  • 60 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Moderate Twin (Breakfast) Non Smoking

Two large beds with neatly made linens, a desk, and a nightstand with a lamp.

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking

Relax in a cozy space with a neatly made bed, bedside tables, and soft lighting.

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Relax in a stylish room with a large bed, sofa, and round table, surrounded by a large window and a mirror.

Deluxe Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin Room, Smoking

Two single beds with striped bedspreads, a desk, and a framed artwork adorn this cozy space.

Executive Twin Room, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House

Relax in comfort with a plush armchair, a small table, and a coffee station.

Run of House

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 6
  • 2 Twin Beds

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Reception

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  • Free WiFi
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9.0 out of 10, Wonderful, 1,814 reviews
THE BASICS FUKUOKA
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About the area

Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004

What's nearby

  • Canal City Hakata - 10 min walk - 0.9 km
  • Fukuoka Anpanman Children's Museum - 18 min walk - 1.5 km
  • Hakataza Theatre - 20 min walk - 1.6 km
  • Port of Hakata - 3 min drive - 3.3 km
  • Marine Messe Fukuoka - 3 min drive - 3.7 km

Getting around

  • Fukuoka (FUK) - 13 min drive
  • Saga (HSG-Ariake Saga) - 94 min drive
  • Yakuin Station - 6 min walk
  • Tenjin Station - 8 min walk
  • Nishitetsu-Fukuoka Station - 11 min walk
  • Watanabe-dori Station - 1 min walk
  • Tenjin-minami Station - 8 min walk
  • Yakuin-odori Station - 12 min walk

Restaurants

  • ‪ナマステ堂 - ‬4 min walk
  • ‪やま中ホテルニューオータニ店 - ‬1 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪BISTRO LA ATORI - ‬9 min walk
  • ‪釜山亭薬院 - ‬2 min walk

About this property

Hotel New Otani Hakata

At Hotel New Otani Hakata, you'll be a short five-minute drive from Canal City Hakata and Marine Messe Fukuoka. For a bite to eat, guests can visit Sembazuru, one of 4 restaurants, which serves Japanese cuisine and is open for breakfast, lunch and dinner. Also, Fukuoka Anpanman Children's Museum and Hakataza Theatre are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Watanabe-dori Station is steps away and Tenjin-minami Station is 8 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 372 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 2 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must be at least 20 years of age to stay in a smoking room.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 3 and younger eat free breakfast
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1500 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sembazuru – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Green house – This restaurant serves breakfast, lunch and dinner. Open daily.
The Castillian Room – This restaurant specialises in Eastern European cuisine and serves lunch and dinner. Open selected days.
Taikanen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 2000 for children

Parking

  • Self-parking costs JPY 1500 per day
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 4-12 years old for breakfast.

Also known as

Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Hotel
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Does Hotel New Otani Hakata offer free cancellation for a full refund?

Yes, Hotel New Otani Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Otani Hakata?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Otani Hakata?

Yes. Self-parking costs JPY 1500 per day. Electric car charging is available.

What are the check-in and check-out times at Hotel New Otani Hakata?

Check-in start time: 2 PM; check-in end time: 2 AM. Check-out time is 11:00 AM.

Are there restaurants at or near Hotel New Otani Hakata?

Yes, there are 4 on-site restaurants, featuring Japanese cuisine.

What's the area around Hotel New Otani Hakata like?

Hotel New Otani Hakata is in Chuo Ward, a short 1-minute walk from Watanabe-dori Station and 16 minutes' walk from Canal City Hakata. Travellers give top marks for the hotel's prime location.

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Hotel New Otani Hakata Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Amenities
Bed
Lobby
Trip
Breakfast
Store
Luggage

What guests liked

  • Breakfast options, both Western and Japanese styles, were great and delicious. (7 reviews)
  • The property's restaurants served excellent food and there were many great local restaurants nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

convenient location with lots of great food around!
Jin Rui, 3-night trip

10/10 Excellent

Underrated hotel

Should rated 4 star or more for this hotel.
Adrian, 2-night trip

10/10 Excellent

The staff was very welcoming. The room was nice and clean.
Chiara, 3-night trip

10/10 Excellent

Very Nice Hotel

We will return to stay if we returned to Fukuoka.
Chee Boon, 4-night trip

8/10 Good

Close to subway station and convenience stores
Susan, 5-night trip

10/10 Excellent

Staff were very professional and helpful. I’d stay again.
Tomiko, 1-night trip

8/10 Good

The property is spacious and very close to metro station, but it is a bit dated
Chia Wei, 1-night trip

10/10 Excellent

Mahalo Otani Hakata

This was one of the best and classic hotel in Japan.They have the best staff and it's super clean. Thank you everyone for supporting my son, my wife and myself. Mahalo.
SAM, 3-night trip

8/10 Good

Hotel is clean. Staffs are friendly, helpful and polite. Easy access to public transports.
Chee Vui, 5-night trip

10/10 Excellent

Very covenient.
Vitong, 2-night trip

10/10 Excellent

Good service received from the hotel staffs and they also speak my language ( while most doesn’t speak English )
HAO, 1-night trip

10/10 Excellent

Every staff member we engaged was very kind and helpful for our request. It was a very satisfying stay dealing with perfect hospitality.
CHIE, 1-night trip

10/10 Excellent

Spacious
IOK TENG, 2-night trip

10/10 Excellent

All staffs are so polite and professional. Thank you for the hospitality.
Miyuki, 1-night trip

10/10 Excellent

I like the service provided Taxis, takubin, amenities, very service oriented
Danette, 3-night trip

10/10 Excellent

Attendant helps very detailed
Jae, 3-night trip

10/10 Excellent

good good
Park, 1-night trip

10/10 Excellent

spacious room
Eufemia, 3-night trip

10/10 Excellent

great
Hiroko, 1-night trip

10/10 Excellent

Thank you
Noel, 1-night trip

10/10 Excellent

酒店設施，周邊環境泊車非常好，到天神地下街渡邊通一帶，非常快捷及方便
Eric, 3-night trip

8/10 Good

とても親切、紳士な対応でした。 また利用したいです。
Takashi, 2-night trip

10/10 Excellent

又會講國語的職員，服務很好，房間很大
SHU WING, 3-night trip

10/10 Excellent

急な発熱に対する体温計の貸し出しや近隣施設への有効なアクセス方法に取皿や醤油をお借りする等お世話になりました。
HIDEKI, 2-night trip

8/10 Good

スタッフの方の対応もよく朝食ビッフェもお朝から気持ちよく食事できて
MEGUMI, 1-night trip