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Best Western Ferrat

4.0 star property
Hotel with restaurant, near Temuco Shopping Mall

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Photo gallery for Best Western Ferrat

1 bedroom, minibar, laptop workspace, bed sheets
Free daily buffet breakfast
Business centre
Restaurant
Exterior
Nestled near Temuco Shopping Mall, Best Western Ferrat is the perfect haven for relaxation and convenience. Enjoy a daily manager's reception, indulge in a breakfast buffet, or simply unwind at the coffee shop/cafe. Previous guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free parking
  • Bar
  • Air conditioning
  • Connecting rooms available
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is HK$530
HK$530 total
15 Aug - 16 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, minibar, laptop workspace, bed sheets

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, minibar, laptop workspace, bed sheets

Standard Room, 2 Single Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

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9.4 out of 10, Exceptional, 301 reviews
The price is HK$512
HK$512 total
17 Aug - 18 Aug
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About the area

Map
JUAN REUSCH 445, Temuco, 4780000

What's nearby

  • Casino Dreams Temuco - 3 min walk - 0.3 km
  • Temuco Shopping Mall - 9 min walk - 0.8 km
  • German Clinic of Temuco - 13 min walk - 1.1 km
  • Temuco Catholic University - 19 min walk - 1.7 km
  • University of La Frontera - 2 min drive - 1.7 km

Getting around

  • Padre Las Casas Station - 15 min drive
  • Cajón Station - 24 min drive
  • Claret Station - 29 min drive

Restaurants

  • ‪Café El Tinto - ‬9 min walk
  • ‪Cassis - ‬11 min walk
  • ‪Imperio Peruano - ‬5 min walk
  • ‪Gohan Temuco - ‬9 min walk
  • ‪Cafetería Marriet - ‬9 min walk

About this property

Best Western Ferrat

Best Western Ferrat is a great choice for a stay in Temuco. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 88 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed (1 total, up to 8 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception

Travelling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • IPod docking station
  • 42-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Ferrat Hotel
Best Western Ferrat Temuco
Best Western Ferrat Hotel Temuco

Frequently asked questions

Are pets allowed at Best Western Ferrat?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 8 kg per pet. There's a charge of USD 20 per accommodation, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.

Is parking offered on site at Best Western Ferrat?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Ferrat?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Best Western Ferrat?

No, this hotel doesn't have a casino, but Casino Dreams Temuco (6-min walk) is nearby.

What is there to do at Best Western Ferrat and nearby?

Recommended spots to visit include Temuco Shopping Mall (7-min walk) and German Becker Municipal Stadium (1 mi), along with Temuco Catholic University (1.1 mi) and Cerro Ñielol (1.4 mi).

Are there restaurants at or near Best Western Ferrat?

Yes, there's an on-site restaurant.

What's the area around Best Western Ferrat like?

Best Western Ferrat is a short 6-minute walk from Casino Dreams Temuco and 7 minutes' walk from Temuco Shopping Mall.

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Best Western Ferrat Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Great stay

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.
Monique, 3-night trip

10/10 Excellent

I was really surprised 👍

One of the best experiences ever in a 4 star hotel: friendly staff, comfortable rooms and especially the breakfast is absolutely great.
Peter, 2-night trip

10/10 Excellent

Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
Rosa, 2-night trip

10/10 Excellent

The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.
Rachael, 2-night trip

8/10 Good

Close to everything we need.
Lissa, 3-night trip

10/10 Excellent

.
Pablo, 1-night trip

10/10 Excellent

Good Hotel, great service and location
Hector, 2-night trip

8/10 Good

Dining hosts were very friendly and accommodating
Charles, 1-night trip

10/10 Excellent

Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
VIRGINIA, 2-night trip

10/10 Excellent

Very helpful and friendly staff! Good breakfast, and clean rooms
Patricio, 3-night trip

8/10 Good

Nice spot, quiet and clean.
Christopher, 3-night trip

10/10 Excellent

The lobby and my room are nice and modern.
Brian, 1-night trip

8/10 Good

Recomendable
PABLO, 1-night trip

4/10 Poor

Never ever again

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.
Ricardo, 1-night trip

8/10 Good

Strong cigarette smell in hotel room
Francisco, 1-night trip

6/10 Okay

My room was big, but very cold, it's like they do not understand that these units are cold in the winter and need sufficient heat to keep the occupants warm. I should've just gone to holiday inn express, their units are always cozy no matter the weather.
Kathy, 1-night trip

2/10 Terrible

Dinner never arrived, wifi didn't work.

Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Rodrigo, 1-night trip

10/10 Excellent

Muy buen hotel, recomendado
Pedro, 2-night trip

2/10 Terrible

Claudia, 1-night trip

10/10 Excellent

Henrique, 4-night trip

10/10 Excellent

Excelente opcion

Todo muy bien como siempre
Xabier, 1-night trip

10/10 Excellent

Practico y excelente

Comodo y práctico hotel, cerca del Portal Temuco. Cochera propia y buen servicio
1-night trip

8/10 Good

Un lindo y comodo hotel, ubicado en una zona segura
Bruno, 1-night trip

8/10 Good

Siempre regreso! Muy buena opciones para viajes con mascotas. Salvi que deberían informar el valor del adicional de mascotas para anticiparnos. Pero excelente opción
CARLOS, 2-night trip

10/10 Excellent

Felicitaciones

Fue una muy agradable estadía, el hotel esta espectacular, bien atendido, buen recibimiento, estacionamientos seguros y la limpieza del hotel espectacular, lo recomiendo y los felicito
Ana María, 1-night trip