Very unfortunate that such hotel couldn’t do much to fix situation or improve experience . Went for weekend to attend an event , from arrival we were informed the second day water will be off all day. Without any consideration how we would shower or even use restrooms. Situation didn’t end by one day second night also water was shut off.
Lara
Lara (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 10 日
ótima experiencia
incrivel, ótimo atendimento, hotel muito bem conservado e limpo, cafe da manha execelente a qualidade da comida e atendimento.
Giseli
Giseli (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 4 日
Luis
Luis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Nice place near a venue we attended
Chris
Chris (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 13 日
Britni
Britni (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 16 日
Alexander
Alexander (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 25 日
Umer
Umer (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 9 月 16 日
Otrevliga personal.
Otrevliga personal och allt är gammalt på hotellet. Det är inte värt pengarna.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 9 月 16 日
Stay away from this hotel.
Stay away from this hotel. everything went from the moment I checked in. They asked if I will like to be offered tea, coffee or water. I asked for tea but they came with 25$ bill for the tea. They charge 350$ deposit per stay which is outrageous. The Coffe machine does not work. I called them 4 times to pls bring me another Coffe machine but they keep promising that they will. The cleaner had to go bring me boiled water for my coffee. The worst thing that happened was that they locked me out of my room. They were trying to charge another 350$ daily deposit without my awareness. I had already paid for my room before checking in. Why lock someone out of their room? I was in my pjs when this happened. No respect for me as a lady. I guess that’s how the treat black people at that hotel. 90% of the receptionist were rude. Everything in the hotel is old. Definitely not at Regis standard. I repeat STAY AWAY FROM THIS HOTEl.
Anders
Anders (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 9 月 14 日
Debra
Debra (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 8 月 7 日
FALTA DE MANTENIMIENTO Y ASEO
Para un St Regis las condiciones del hotel son muy malas. Falta supervisión de limpieza y mantenimiento.
GABRIEL
GABRIEL (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 8 月 6 日
An Oversight or Just Poor Quality
Had very high hopes for this hotel as we have been guests of St Regis across several locations. This was our first time to the Houston St Regis. Unfortunately we had several issues with the cleanliness of our room. From a dead roach on the floor to a prior occupants underwear left uncleaned in our hotel room (yes you read that correctly) to shampoo pumps not working to a light not functioning…. The deficits were unavoidable and saddening. In fairness, we did let the manager know about our issues and she was helpful in making sure the room was actually cleaned and offered us a partial credit - but my question remained how an alleged 4-5 star hotel could let such oversights occur and consider themselves a top hotel brand. Outside of this, our stay was average. The people were kind and the food was very good. It is unfortunate our visit was marred by the deficient state of our room. Hopefully these issues may be corrected - but I think this experience is worth sharing when considering where you stay (and spend your money) for your travels.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 6 日
jaeho
jaeho (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 7 月 18 日
Property needs to be updated
jennifer
jennifer (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 7 月 15 日
Dan
Dan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 14 日
omen
omen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 14 日
Paul B.
Paul B. (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 7 月 10 日
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 5 月 27 日
Rosaline
Rosaline (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 5 月 21 日
Disappointed for a St Regis!
Older hotel. Not up to St Regis standards or prices.
Christopher
Christopher (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 4 月 29 日
Great stay!!
Antonio
Antonio (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 4 月 23 日
One night luxury stay
Was awesome the only complaint was I used the fast valet app and for some reason they didn’t get request but they were more than gracious about it. Lots of apology. I’d stay again