See all properties

Hotel Ciudad Real Palenque

3.5 star property
Family-friendly hotel in Palenque with 2 bars/lounges and outdoor pool

Choose dates to view prices

Photo gallery for Hotel Ciudad Real Palenque

Outdoor pool
Reception hall
Lunch, dinner served; Mexican cuisine, pool views
2 bars/lounges, sports bar, rooftop bar
Business centre
Enjoy your visit to Palenque with a stay at Hotel Ciudad Real Palenque. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights include a poolside bar, a children's pool and a terrace.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Bar
  • Connecting rooms available
  • Free parking
  • Pool
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar
  • Room service
  • Business centre
  • 3 meeting rooms
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is HK$537
HK$591 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

View all photos for Junior Double Room

1 bedroom, premium bedding, in-room safe, desk

Junior Double Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Outdoor pool

HOTEL MAYA PALENQUE

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 148 reviews
The price is HK$447
HK$527 total
includes taxes & fees
24 Aug - 25 Aug
HOTEL MAYA PALENQUE
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Carretera a Pakal-Na Km. 1.5, Col. La Mielera, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 15 min walk - 1.3 km
  • Museo Del Textil - 2 min drive - 1.8 km
  • Aluxes Eco Park - 5 min drive - 4.4 km
  • Palenque National Park - 7 min drive - 6.1 km
  • Palenque Archaeological Zone - 12 min drive - 9.8 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 2 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 107 min drive

Restaurants

  • ‪Cafe Jade - ‬15 min walk
  • ‪Chivo's Mar & Tierra - ‬15 min walk
  • ‪La Selva - ‬14 min walk
  • ‪Kinich Kan Balam - ‬14 min walk
  • ‪Pizzas Exprés - ‬11 min walk

About this property

Hotel Ciudad Real Palenque

Enjoy your visit to Palenque with a stay at Hotel Ciudad Real Palenque. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights include a poolside bar, a children's pool and a terrace.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Playground

Working away

  • Business centre
  • 3 meeting rooms
  • Co-working spaces
  • Conference space (3100 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1994
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • Communal living room
  • An outdoor pool
  • Water slide
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 109
  • Well-lit path to entrance
  • Step-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Gravel flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Las Palmas – This poolside rooftop bar specialises in Mexican cuisine and serves lunch and dinner.
La Terraza – Overlooking the pool and garden, this sports bar specialises in Mexican cuisine and serves breakfast, lunch and dinner. Open daily.
Bambú – Overlooking the pool and garden, this restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 100 to 220 for adults and MXN 100 to 220 for children
  • Late checkout can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Ciudad Real Palenque
Hotel Ciudad Real
Ciudad Real Palenque
Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel
Hotel Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel Palenque

Frequently asked questions

Does Hotel Ciudad Real Palenque offer free cancellation for a full refund?

Yes, Hotel Ciudad Real Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ciudad Real Palenque?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Ciudad Real Palenque?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Ciudad Real Palenque?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Hotel Ciudad Real Palenque?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 1 PM. Late check-out is available for a charge.

What is there to do at Hotel Ciudad Real Palenque and nearby?

Hotel Ciudad Real Palenque has 2 bars and a water slide, as well as a garden.

Are there restaurants at or near Hotel Ciudad Real Palenque?

Yes, Las Palmas offers Mexican cuisine, garden views and poolside dining.

Does Hotel Ciudad Real Palenque have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Ciudad Real Palenque like?

Hotel Ciudad Real Palenque is located a short 15-minute walk from El Panchán.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Ciudad Real Palenque Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Restaurant
Service staff
Food
Room
Breakfast
Walking
Location
Towns
Bar
Balcony

Reviews

10/10 Excellent

Good place for the price
Jerry, 1-night trip

8/10 Good

The service and food amazing
Erik, 1-night trip

10/10 Excellent

Beautiful hotel
Edin, 1-night trip

10/10 Excellent

Clean and quiet
Jesus, 4-night trip

8/10 Good

Pretty garden areas, safe and quiet even when is close to main avenue. Beautiful dining area, but food is not good. Amazing Staff and easy parking.
maria luisa, 2-night trip

10/10 Excellent

Location, easy access, clean, very enjoyable and highly recommended!..
José Luis, 2-night trip

10/10 Excellent

Very nice place, close ( drive) to town an Zona Arqueológica
Juan M, 1-night trip

8/10 Good

Good value

Good value for money. Good swimming pool, which is important in such hot place like Palenque. 1km from city centre but taxi drives are cheap
Joao, 1-night trip

10/10 Excellent

This has been the best hotel in Palenque for many years and it continues to be in my opinion.
Ralph, 1-night trip

10/10 Excellent

.
brenda, 1-night trip

10/10 Excellent

Very confortable hotel

This is one of the best hotels we visited this summerbtime
MARIO, 3-night trip

10/10 Excellent

Nice hotel, clean and quite, super accessible, I would definitely recommend
Guadalupe, 4-night trip

10/10 Excellent

Beautiful property
Elaine, 2-night trip

10/10 Excellent

Beautiful hotel with a nice pool
Jason, 2-night trip

8/10 Good

Good location.
David, 4-night trip

10/10 Excellent

Excelente
Jesus Eduardo, 2-night trip

10/10 Excellent

The hotel is really good is like getting to an island, when you get out of the property everything is normal in a small town, and when you return to the hotel you don't feel the Town
Francisco, 2-night trip

4/10 Poor

Adequate, but a very poor value. Neglected rooms, pool. No food service—bread offered instead of buffet we paid for. Unfriendly staff. Rooms are adequate for a one night stay. Hotel is close to grocery store.
Paul, 1-night trip

10/10 Excellent

9 out of 10 no coffee available in room or lobby o

Hotel is very clean staff are very professional and restaurant food was delicious
Rosa, 2-night trip

4/10 Poor

At around 10pm I went to the receptionist and asked for a bottle of water, I was told that the restaurant was closed and they didn't have any, i needed to take my medicine and had to pay a taxi to go get water, also wifi was not working and people were not friendly
george, 1-night trip

10/10 Excellent

They allowed early check-in at no additional cost
ALEJANDRA, 1-night trip

10/10 Excellent

Hola
ANTONIO LEON, 1-night trip

10/10 Excellent

The food is very good. One suggestion is that breakfast should have more options. Moyetes every morning was no good.
Hugo, 4-night trip

8/10 Good

Property was nice but the area was a bit away from the central. 8 peso colectivo ride solved that.
David, 2-night trip

6/10 Okay

You can hear everything from the rooms near you. The staff is unfriendly and unhelpful. The only restaurant on site is nice, but the food is horrible, in my opinion.
Clara, 3-night trip