This is as much a review about Hotels.com as it is about Courtyard Marriot. This is the second trip in a row where our room reservation was not honored by the hotel because it was booked through a third party source. We had the same problem with a hotels.com reservation at Hilton in April. Both times, irrespective of the bed combo and room type booked on hotels.com, we got handicapped bathroom and wrong bed combo. We made it work and appreciated Marriot at least giving us a complimentary roll away bed but they told us our type of reservation is “lowest priority” when it is busy. We will be hesitant to book stays at busy hotels through hotels.com.
Carl W
Carl W (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 29 日
scott
scott (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Maria
Maria (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Kader
Kader (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
All of the staff is very pleasant and accommodating. Good location close to restaurants and shopping. Rooms were comfortable and clean. Will stay again.
Carol
Carol (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 18 日
Time to update
It was a little tired for the price. The bed was made wrong. No cups in the room for the coffee. Noisy most of the night .
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Betsy
Betsy (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 12 日
Trip
The check in had to be overridden because Expedia's virtual CC didn't work at the hotel side. So the check in took a very long time. The staff and manager were wonderful in fixing the issue.
michael
michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 11 日
Everything was great during our stay. We were there for UConn's graduation weekend. We were not able to check in until exactly 3 PM due to the hotel being sold out.
We loved the bed and pillows. It was so comfortable, and we slept like babies.
Anna
Anna (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 2 日
jungtaek
jungtaek (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Staff was very friendly. Checking in was smooth. Loved the many different amenities available. I’ve stayed here twice and will again in the near future.