We came in late and the front desk personnel was very nice and very helpful. The room was also great. It was very comfortable. The next morning breakfast was great, their personalized omelette chef was great. It was delicious.
Marcela
Marcela (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
I feel like paying $25 a day for parking is a little much. It should be included in nightly rate with a pass or ticket to put in your vehicle to verify you're stsying there.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 13 日
Worst stay I’ve ever had
If I could leave zero stars I would. We booked through Hotels.com specifically for the hot tub. I called the day before and was told that the hot tub was functioning. Upon arrival there was a sign that said sorry for the inconvenience the hot tub is closed. The kids enjoyed swimming in the pool despite the initial disappointment.
The hair and skin care products are on the wall— there was no conditioner in the bottle. The toilet would not flush unless the plunger was wiggled.
The morning buffet was very good and well put together. I requested a late checkout and was excited to learn that I could check out at 1 PM. I have medically complex children, and we had a full day of appointments and I was hopeful that we could come back to the room to unwind before heading home. I arrived at 12:27pm and my key was deactivated. I could tell that housekeeping has been in my room, despite leaving the do not disturb sign on the door because the curtains were open.
The front desk re-keyed my access. I noted that my AirPod box was on the desk but nothing else was there. The housekeeping staff threw away all of my children’s clothes. As I typed this message, they are rummaging for the trash, trying to find my children’s clothes. I wish that I was making this up. If I could’ve given zero stars that would’ve been appropriate.
Tiffany
Tiffany (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
My only complaint was for one of the pillowcase looked like there was mold on it. Other than that one of my favorite locations! Not sure when they started charging for parking but $20 a day is ridiculous! Who charges their patrons for parking?
Ashley
Ashley (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
Renovation hit the mark!
Newly renovated! New modern furniture in rooms. Used to stay here a lot back in the day, glad they fixed it up as it was getting really outdated.
NUZHAT
NUZHAT (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Sheila
Sheila (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
A Great Surprise
Great surprise! Nestled in the Galleria Area this could be The Best Hotel to stay in! Friendly staff, quiet, clean and comfortable. Easy to navigate streets make for an enjoyable experience. Breakfast served hot and fresh, coffee was good and welcomed!
marc
marc (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
Alejandro
Alejandro (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Juan
Juan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Courtney
Courtney (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Dennis
Dennis (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Courtney
Courtney (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 25 日
Ricky
Ricky (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
rodney
rodney (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Kim or Shan
Kim or Shan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Wonderful!
Very comfortable and safe
Stephanie
Stephanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 13 日
Family trip
Terrible stay bathroom was dirty with used towels and hair in shower first night stay no air. Also gotta pay to park here. My other room the toilet wouldn’t flush.
Latasha
Latasha (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 11 日
My h
Alimatu
Alimatu (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Blake
Blake (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 1 日
In need of a facelift
This property is getting very dated and old looking. It is evident someone tried to give the property a little newer look with lighting,…… while a nice touch, not enough to pull this property up into today’s elegance at many other
Properties offer. One other item, is their food service.
This area is also looking and operating very much in the past.