there were dead cockroaches in one of the drawers in the kitchen, and the room smelled like urine. there was a woman screaming obscenities off and on throughout the night, and every time she started screaming, dogs in the rooms nearby started barking. We thought North Scottsdale would be nice, but it was more like staying in South Phoenix. We did talk to the manager the next morning at check out, and she apologized for the bad experience, but did not offer a full or partial refund.