Portions of the hotel are deteriorating. The carpet outside our room's door was loose to the point of being a trip hazard and was dirty. The walls in the hallway outside our room had multiple dents and dings which need to be repaired and touched up with paint. We also noted spots in our room similar to this. The door to the bathroom was in poor condition, appeared beat up and was a pocket door design. The latch was missing screws and the door would not slide fully closed. It remained open approximately an inch. The hand towel rack was broken. One part of the bracket was still attached to the wall and the rest was missing. The carpet in the room was frayed and becoming a trip hazard at the point where it met up with the tile. Some of the baseboard molding near the sink was missing. Our room was immediately next to the elevator and it made loud mechanical noises that constantly disturbed us the entire stay. Overall this property needs some work to bring it up to good condition.The Hotels.com reviews that we read said nothing about any of these issues. It was disappointing to arrive and find out that the condition of the hotel did not match the reviews we read prior to booking this site.
James
James (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 1 日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 26 日
Worst place I stayed.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Gary
Gary (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 24 日
Nice stay for the price
I booked it at a nice rate a few months ago so that made this a good teip no matter what.
Gary
Gary (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Convenient
Convenient and closer to the Cuyahoga National Park
Awilda
Awilda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 16 日
Ok place to stay. Very convenient to restaurants and Cuyahoga Valley Scenic Railroad.
Debbie
Debbie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Donald
Donald (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Valerie
Valerie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Front desk guy was very hospitable and helped me with my bags and too room being to knee injury
Walter
Walter (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Carlvettea
Carlvettea (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Great price. Great location.
Valerie
Valerie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
Charles
Charles (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 1 日
Richard
Richard (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 30 日
Charles
Charles (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Mandi
Mandi (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 26 日
Noah
Noah (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 24 日
Javier
Javier (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 18 日
The bed was comfortable. The room was not cleaned properly. The tub had mold that easily could be washed off. The toilet seat was slid to the side. The hairdryer was covered with dust and blood marks. The bottom of the bathtub was rounded which made it dangerous to stand in for a shower. In our view all these things were not what we would expect from a Wyndham property.
Margaret
Margaret (8 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 17 日
REGGIE
REGGIE (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 31 日
Debbie
Debbie (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 29 日
Charles
Charles (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 19 日
Go somewhere else
Staff was not helpful. Nobody was ever at the desk. Nobody answered the phone. I was double charged and charged incorrectly