2/10 Poor
11 November 2024
Don't Do It!
I read reviews before I booked and felt things would be ok. How wrong I was. Got there, told me what I booked for a room wasn't available so would a full size bed ok. Sure no problem. Walked in my room and was shocked. Room was filthy. There was no ashtray for a smoking room and low and behold, went to the bathroom and no toilet paper. That was a treat. There was no smoke alarm and outlets were coming out of the wall, if I moved my phone to far it would stop working due to no power. WiFi didn't work unless you were in the so called lobby. Nothing in room as stated on site. Didn't feel safe at all. I requested to be let out of the rest of my booking and was refused by the manager. So I was out for 2 of my 3 night stay. Will be contacting the Holly Springs Fire Department and City Hall to let them know what I experienced.
Sherri
Sherri, 3-night trip with friends
Verified Hotels.com guest review