Pullman Cologne

4.0 star property
Family-friendly hotel with spa, near Wallraf-Richartz Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Cologne

Exterior
Business centre
Sauna, body treatments, facials, 1 treatment room, massages
Bar (on property)
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Spa
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • Conference centre
  • 16 meeting rooms
  • Terrace

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
The price is HK$704
HK$791 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Domblick)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Helenenstr. 14, Cologne, NW, 50667

What's nearby

  • Neumarkt - 8 min walk - 0.7 km
  • Old Market - 15 min walk - 1.3 km
  • Cologne Cathedral - 16 min walk - 1.4 km
  • Musical Dome - 17 min walk - 1.5 km
  • Cologne Zoo - 7 min drive - 5.6 km

Getting around

  • Cologne - Bonn Airport (CGN) - 19 min drive
  • Düsseldorf Intl. Airport (DUS) - 49 min drive
  • Cologne West Station - 12 min walk
  • Cologne (QKL-Cologne Central Train Station) - 14 min walk
  • Köln Dom/Central Station (tief) - 15 min walk
  • Friesenplatz U-Bahn - 6 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Neumarkt U-Bahn - 9 min walk

Restaurants

  • ‪Jameson Distillery Pub - ‬2 min walk
  • ‪Lab12 Bar - ‬1 min walk
  • ‪Bastian's - ‬3 min walk
  • ‪Curry B. - ‬3 min walk
  • ‪Bar e.l.f. - ‬1 min walk

About this property

Pullman Cologne

At Pullman Cologne, you'll be a short five-minute drive from Cologne Cathedral and Chocolate Museum. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body treatments. Other features include a bar/lounge, a fitness centre and a terrace. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Friesenplatz U-Bahn is 6 minutes and Appellhofplatz Breite Strasse U-Bahn is 7 minutes.

Languages

Dutch, English, French, German, Italian, Spanish

At a glance

Hotel size

  • 275 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 5:30 AM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 29 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

Working away

  • 16 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1971
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Full-service spa
  • Massage/treatment rooms
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

SPA Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

Dining

E.l.f. – On-site brasserie. Open daily.
LAB12 – On-site bar. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • An effective city/local tax rate of 5.35 per cent will be charged

Optional extras

  • Wired internet access is available in guestrooms for EUR 9.90 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately EUR 28 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 January to 1 March:
  • Bar/Lounge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 18 per pet, per night

Parking

  • Self-parking costs EUR 29 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Pullman Cologne Hotel
Pullman Cologne
Accor Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

Does Pullman Cologne offer free cancellation for a full refund?
Yes, Pullman Cologne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pullman Cologne?
Yes, pets are welcome. There's a charge of EUR 18 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pullman Cologne?
Yes. Self-parking costs EUR 29 per night. Electric car charging is available.
What are the check-in and check-out times at Pullman Cologne?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Pullman Cologne and nearby?
Pullman Cologne has a spa and a fitness centre.
Are there restaurants at or near Pullman Cologne?
Yes, there's an on-site restaurant, d.light.
What's the area around Pullman Cologne like?
Pullman Cologne is in Old Town Cologne, a short 6-minute walk from Friesenplatz U-Bahn and 16 minutes' walk from Cologne Cathedral.

Pullman Cologne Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Another pleasant stay
Another very pleasant stay at Pullman Cologne. Have stayed on previous occasions when visiting family and the rooms and facilities provided always meet expectations.
Kathleen, 4-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing Customer Service
The hotel itself is fine. It’s in a great location, not right on top of the busy streets, but close enough that walking to places of interest is easy. The hotel and rooms we found to very clean and spacious, and the hotel has a bar and restaurant. We didn’t use the bar or restaurant during our stay so cannot comment on these. The staff are what let this hotel down. Apart from one cleaner, Amin, who was kind and so helpful. Going above and beyond to help us in the unfortunate circumstance we found ourselves in during our time in Cologne. We are very grateful to him. Of course, we can only comment on our own experience, but we found the staff at reception to be rude and dismissive. When you have a problem, you do expect staff at this level of accommodation to at the very least take time to listen to you and try to offer help or advice, but unfortunately they saw fit to be quite rude. This is such a disappointment and not the experience we had hoped for. The customer service here really needs so work.
Kelly, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Steven, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phillip, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Samuel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Onur, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Good Stay
Good stay, room a bit smaller than expected. Breakfast very good. Location is on edge of town centre, with shopping street round the corner so convenient for that.
Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SUNGJAE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Volkan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Atsuo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Roger, 1-night trip
Verified Hotels.com guest review

6/10 Good

Baptiste, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ingela, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Benjamin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Abdullah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lars, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Another excellent stay
Another stay at Pullman didn't disappoint. We make regular trips to visit family and the Pullman has always provided excellent and convenient accommodation for our stays. Comfort and amenities excellent and situation provides access to good transport links.
Kathleen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel was clean and comfortable, nice room with a view towards the Cologne Cathedral/Dom, staff friendly, out and about in the vicinity, again clean and orderly, people were very respectful and even in the busiest areas around Cologne, there was a quiet and peacefulness, which was reflected in how relaxed everyone was, thankfully no loud, brash or disrespectful people, with their shirts off, yes I’m British, we could learn a thing or two, there’s much more to Germany than I imagined, I would return to the Pullman Hotel, I hear that have a sister hotel in Munich, which I will visit to sample Bavaria.
Paul, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Saleem, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Torryn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

gareth, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lewis, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic property. Great location. Good facilities and friendly staff. Would stay again.
Christopher, 7-night trip
Verified Expedia guest review

8/10 Very good

Antti, 2-night family trip
Verified Hotels.com guest review