When we arrived, the lobby was closed and we had to call for someone to "come down". A lady showed up in pajamas and said, "I was just about to lay down". Very odd.
Also, the room was less than impressive, actually a disaster. Very cheap furniture, no smart TV. Bathroom was disgusting and the shower had a constant drip.
Kathryn
Kathryn (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月12日
Nobody Works there!
Room smelled like weed...toilet broken. Nobody at front desk...they ask you to call a cell number and nobody answered....asked for refund and have been told manager would call me several times and it's been a week already....do y stay here
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
Room was extremely dirty and run down. There was hair and dirt everywhere. The room smelled like smoke and the bathroom door was broken and didn’t close. I would avoid is at all possible!
真實旅客
7 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
More than we expected
More than we expected. Very nice and a full kitchen.
Glen
Glen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月27日
HONGSOK
HONGSOK (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月9日
Nice location
CYNTHIA
CYNTHIA (4 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月6日
ISAO
ISAO (11 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月4日
Dublin
Room was dirty and old. Needs completely redone. Smelled musty a nd there were ants. No coffee maker abd no blankets.
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月1日
Jamie
Jamie (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月30日
Damon
Damon (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月28日
Brenden
Brenden (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月16日
Disappointed with website description of hotels
Poorly maintained rooms with heavy smell of cigarette smoke. Common area littered with cigarette ash. Had to repeated ask for clean towels and bathroom essentials. Breakfast no longer served at this location.
Disappointed with the Hotels.com website.
Hotels.com customer service online not very helpful. Had to call into the customer service department to get any appreciable assistance. Will most like book vacation through alternative options in future
Sumaya
Sumaya (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月8日
The pool was great for the entire family, rooms were clean with the exception of the carpet which was absolutely filthy. The property/buildings including guest rooms is run down, in need of sanding and repainting. Paint in the bathroom is cracking. The area (Dublin) is stunning with the exception of this property.
Stephanie
Stephanie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月7日
Ok
Lafor
Lafor (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月27日
Davi L
Davi L (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月26日
Carol
Carol (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月25日
Alexey
Alexey (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年6月23日
I assumed this was a hotel but was apparently mistaken. We double checked on our accomodations before we left for our all day concert. We knew we woulsnt get back to check in till late and were assured it was ok. When we arrived, all doors were locked and we had to call to get someone to check us in. It was 1am, but our worker wasnt the most pleasant (i probably wouldnt be if i were woken up either.) When we got to our room it smelled like stale cigarettes. It looked lile housekeeping did what they could but the carpets were stained, the walls were dirty, the paint was chipping, and overall felt not great. Our travel partners had a different room that they said was clean and nice so im not sure what happened with our room.
Alicia
Alicia (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月23日
Matt
Matt (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年6月21日
Booked but no room
I am not sure what the hotel was like as there wasn't a room for me after I had booked and paid. Even after the hotel called me to let me know it was still listed as an option on hotel.com!!!
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月19日
The staff was extremely nice! Our refrigerator quit working while we were there and they replaced it immediately! The rooms really need a deep clean. They werent completely horrible, but that was the only reason they didn’t receive a 5 star rating from me.
Ruth
Ruth (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月19日
The room was nice and clean and the staff was friendly. Everything you would expect from a Hilton property
sandra
sandra (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月15日
Place is a complete rundown. Rooms are not clean, bugs, trash and smells. We got there at 4:00 Pm for our check in and were told they have no clean rooms available because they were short staffed. Very bad experience we had during our stay. We don’t recommend staying there.
Yasser
Yasser (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月14日
HORRIBLE,FILTHY, and RUDE
Start with the check in. Very rude! More or less threw the papers to sign on the counter. Handed me the room key and said take care. Now the room!!! Just stay away!!! I opened the door and the smell was horrendous!!! It smelled like something I can't describe...maybe it was the trash piled up outside the room. A mouse or some critter ran across the floor. There were holes in the wall, some kind of bug crawling above the bed. The floor was filthy. It looked as if the floor hadn't been swept or mopped in quite some time. I went back to the front desk and the chipper lady who checked me in greeted me again with.... yea. I laid the key down on the counter and told her I could not stay in a place so filthy. She literally looked at me and said ok. Not what is wrong, or let me get you another room... anything. I asked if I was going to receive my payment back and was told that was at the managers discretion. For two days now when I call the manager is not available and have not received a phone call either. DO NOT BOOK THIS PLACE!!!!!!!
Nathan
Nathan (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月10日
Sonesta Dublin
Very tired and needs improvement. Door would not lock.