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Sheraton Dallas Hotel

4.0 star property
Hotel with outdoor pool, near American Airlines Center

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Photo gallery for Sheraton Dallas Hotel

Bar (on property)
Property amenity
Exterior
Lobby lounge
1 bedroom, pillow-top beds, in-room safe, desk
In the heart of Dallas, Sheraton Dallas Hotel offers a welcoming retreat with an American cuisine restaurant, Open Palette. Savor breakfast and dinner while you're here. Take in the city views from the rooftop garden or coffee shop/cafe; unwind by the outdoor pool or explore nearby attractions like Kay Bailey Hutchison Convention Center and American Airlines Center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Electric vehicle charging point
  • Parking available
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 60 meeting rooms
  • Limo/town car service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is HK$1,472
HK$1,765 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 2 Queen Beds, City View

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Multiple Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Living area

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Blackout curtains
Sofa bed
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Sofa bed
Separate bedroom
  • 67 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Pillow-top bed
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior

Hyatt Regency Dallas

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 1,216 reviews
The price is HK$1,142
HK$1,340 total
includes taxes & fees
31 Aug - 1 Sept
Hyatt Regency Dallas
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About the area

Map
400 Olive St, Dallas, TX, 75201

What's nearby

  • Majestic Theater - 3 min walk - 0.3 km
  • Dallas World Aquarium - 12 min walk - 1.0 km
  • Kay Bailey Hutchison Convention Center - 16 min walk - 1.4 km
  • Reunion Tower - 2 min drive - 1.9 km
  • American Airlines Center - 2 min drive - 1.9 km

Getting around

  • Love Field Airport (DAL) - 17 min drive
  • Dallas-Fort Worth International Airport (DFW) - 26 min drive
  • Dallas Medical-Market Center Station - 13 min drive
  • West Irving Station - 18 min drive
  • Dallas Union Station - 22 min walk
  • Federal & Olive Tram Stop - 3 min walk
  • St Paul Station - 3 min walk
  • Federal & Harwood Tram Stop - 4 min walk

Restaurants

  • ‪Majestic Theatre - ‬3 min walk
  • ‪Open Palette - ‬1 min walk
  • ‪One Dallas Center Loun - ‬4 min walk
  • ‪DRAFT Sports Bar - ‬2 min walk
  • ‪True Kitchen + Kocktails - ‬3 min walk

About this property

Sheraton Dallas Hotel

When you stay at Sheraton Dallas Hotel, you'll be a short five-minute drive from American Airlines Center and Kay Bailey Hutchison Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Open Palette, which serves American cuisine and is open for breakfast and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this eco-friendly hotel. The helpful staff and walkability get good marks from fellow travellers. The property is only a short walk to public transportation: Federal & Olive Tram Stop is 3 minutes and St Paul Station is 3 minutes.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 1840 rooms
    • Arranged over 38 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (up to 16 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised

Internet

    • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

    • Covered on-site self-parking (USD 30.00 per night; includes in/out privileges)
    • Covered on-site valet parking (USD 45.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Golfing nearby

Working away

  • Business centre
  • 60 meeting rooms
  • Conference space (230000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 1959
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Thin carpet in room
ROOM

Room amenities

Be entertained

  • 50-inch plasma TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Open Palette – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Open Mkt. Grab 'n Go – This delicatessen serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 0.90 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 24 per person

Children & extra beds

  • Rollaway beds are available for USD 25.00 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Covered self-parking costs USD 30.00 per night with in/out privileges
  • Covered valet parking costs USD 45.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Dallas Hotel
Sheraton Dallas
Dallas Sheraton
Dallas Adam Mark Hotel
Adam Mark Dallas
Sheraton Dallas Resort
Adam's Mark Dallas
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas
HELP_OUTLINE

Frequently asked questions

Does Sheraton Dallas Hotel offer free cancellation for a full refund?

Yes, Sheraton Dallas Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Dallas Hotel?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Sheraton Dallas Hotel?

Yes, pets are welcome, with a maximum weight of 16 kg per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Sheraton Dallas Hotel?

Yes. Self-parking costs USD 30.00 per night. Valet parking costs USD 45.00 per night. Electric car charging is available.

What are the check-in and check-out times at Sheraton Dallas Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Sheraton Dallas Hotel and nearby?

Sheraton Dallas Hotel has an outdoor pool and a 24-hour fitness centre, as well as a garden.

Are there restaurants at or near Sheraton Dallas Hotel?

Yes, Open Palette offers American cuisine.

What's the area around Sheraton Dallas Hotel like?

Sheraton Dallas Hotel is in Downtown Dallas, a short 3-minute walk from Federal & Olive Tram Stop and 17 minutes' walk from Kay Bailey Hutchison Convention Center. Travellers recommend the hotel for its walkable location.

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Sheraton Dallas Hotel Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Location
View
Bathroom
Amenities
Air conditioning
Restaurant
Elevator

Reviews

10/10 Excellent

Great property close to everything good stafd
Daniel, 5-night trip

10/10 Excellent

Great hotel and a wonderful stay.
Kristi, 1-night trip

10/10 Excellent

It was a great time
Kasseh, 1-night trip

10/10 Excellent

Staff was amazing and very helpful! Room service was quick and yummy!
Melissa, 2-night trip

10/10 Excellent

Good.
James, 3-night trip

2/10 Terrible

The Room Had the AC which made loud noise all night. And The Shower drainage was blocked it was awfull to take shower. With dirty water. Also my wife and me our legs had small Bites of idk mosquito or Spider ? Or because of That Shower drainage water
Ishan, 1-night trip

8/10 Good

The only complaint I have is that we were placed in a handicap room. The hot water did not work, and we did not find out until the next morning. The shower water also made the entire floor wet. We were moved 2 doors down and everything was wonderful.
Arianna, 1-night trip

10/10 Excellent

Great
Valeria, 1-night trip

8/10 Good

.
Olmo, 3-night trip

10/10 Excellent

Great property
Lisa, 1-night trip

10/10 Excellent

Very clean and well staffed. Great restaurants and nightlife.
Matthew, 3-night trip

10/10 Excellent

Front desk was very pleasant and helped with my questions
Scott, 1-night trip

10/10 Excellent

Staff is super friendly, rooms are very clean
Julian, 1-night trip

10/10 Excellent

Great accommodation, neatly maintained.

This hotel is very clean and nicely maintained. We greatly enjoyed our stay and would recommend for sure. Great location as well and has available self parking which was a plus for us.
Fernando, 4-night trip

4/10 Poor

Pool closed
Maurice, 1-night trip

10/10 Excellent

Good staff
Jessica, 1-night trip

10/10 Excellent

Great place to stay!
Deanna, 1-night trip

10/10 Excellent

Very nice place to stay, loved the rooftop pool, the dining options were great, and our room was very clean. We will definitely stay again!
SUSAN, 3-night trip

8/10 Good

We celebrated my husband's birthday. The hotel and staff were outstanding. The executive suite was beautiful. Would definitely come back again.
Wendy, 1-night trip

10/10 Excellent

Pleasant stay in Dallas.
Chelsea, 1-night trip

8/10 Good

Hotel centrally located in downtown Dallas. The food in their Draft House bar and grill is delicious, beds are comfortable and their staff is friendly and helpful.
Holly, 2-night trip

8/10 Good

Good place for our convention. Staff was great, services were punctual, and spaces were clean.
Chelsea, 2-night trip

10/10 Excellent

The experience was great , it’s just when I made it to my room my bed sheets was very dirty. And I have photos, I stayed on the 29th floor
Cherish, 1-night trip

10/10 Excellent

It it’s close to lots of places.
Juanita, 1-night trip

10/10 Excellent

Sheraton was great as always!
Mario, 2-night trip