In the heart of Fukuoka, Grand Hyatt Fukuoka offers a luxurious retreat with an on-site shopping mall and spa. Relax in the sauna or unwind with yoga classes at the gym while enjoying free WiFi; previous guests rave about the helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Pool
Air conditioning
Laundry facilities
Free WiFi
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and 2 bars/lounges
Full-service spa
Indoor pool and 2 hot tubs
Breakfast available
Fitness centre
Sauna
Steam room
Self parking
Room service
Massage/treatment rooms
Meeting rooms
For families (6)
Children stay free
Free cots/infant beds
Private bathroom
Separate bath and shower
Television
Daily housekeeping
The current price is HK$1,203
HK$1,203
HK$1,521 total
includes taxes & fees
23 Mar - 24 Mar
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Executive Suite, 2 Single Beds (Grand)
Executive Suite, 2 Single Beds (Grand)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
72 sq m
Sleeps 5
2 Single Beds
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
45 sq m
Sleeps 4
1 King Bed
View all photos for Grand, Suite, 1 King Bed
Grand, Suite, 1 King Bed
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
56 sq m
Sleeps 4
1 King Bed
View all photos for Club Room, 2 Single Beds
Club Room, 2 Single Beds
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
34 sq m
Sleeps 4
2 Single Beds
View all photos for Club Room, 2 Double Beds (Deluxe)
Club Room, 2 Double Beds (Deluxe)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
34 sq m
Sleeps 5
2 Double Beds
View all photos for Club Room, 1 Queen Bed
Club Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
34 sq m
Sleeps 3
1 Queen Bed
View all photos for Room, 2 Single Beds
Room, 2 Single Beds
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
34 sq m
Sleeps 4
2 Single Beds
View all photos for Room, 1 Queen Bed
Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
27 sq m
Sleeps 3
1 Queen Bed
View all photos for Club Room, 1 King Bed
Club Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
34 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 2 Single Beds
Deluxe Room, 2 Single Beds
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
45 sq m
Sleeps 5
2 Single Beds
View all photos for Club Room, 2 Single Beds (Deluxe)
Club Room, 2 Single Beds (Deluxe)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
45 sq m
Sleeps 5
2 Single Beds
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
34 sq m
Sleeps 3
1 King Bed
View all photos for Club Room, 1 King Bed (Deluxe)
1- 2- 82 Sumiyoshi, Hakata- Ku, Fukuoka, Fukuoka-ken, 812-0018
What's nearby
Canal City Hakata - 1 min walk - 0.0 km
Fukuoka Anpanman Children's Museum - 12 min walk - 1.0 km
Tenjin Underground Mall - 12 min walk - 1.1 km
Marine Messe Fukuoka - 3 min drive - 2.9 km
Port of Hakata - 3 min drive - 3.0 km
Getting around
Fukuoka (FUK) - 11 min drive
Saga (HSG-Ariake Saga) - 86 min drive
Hakata Station - 12 min walk
Tenjin Station - 13 min walk
Nishitetsu-Fukuoka Station - 14 min walk
Kushida Shrine Station - 4 min walk
Nakasu-Kawabata Station - 10 min walk
Gion Station - 10 min walk
Restaurants
マクドナルド - 2 min walk
MARTINI'S - 1 min walk
喫茶M&M - 1 min walk
ムーミンベーカリー&カフェ キャナルシティ博多店 - 3 min walk
Cafe MUJI - 1 min walk
About this property
Grand Hyatt Fukuoka
Grand Hyatt Fukuoka offers a great location, putting you within a 15-minute walk of Canal City Hakata and Tenjin Underground Mall. You can visit the spa to indulge in massages, body treatments or aromatherapy, and Modern European cuisine is served at THE MARKET F, which is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an indoor pool and a fitness centre. The helpful staff and nearby shopping get great marks from fellow travellers. Public transportation is only a short walk: Kushida Shrine Station is 4 minutes and Nakasu-Kawabata Station is 10 minutes.
Languages
English, Japanese
At a glance
Hotel size
372 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 1980 per night)
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10 AM
2 bars/lounges
Restaurant
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
Bed rails
What to do
Fitness classes
Yoga classes
Working away
Meeting rooms
Computer station
Conference space (11453 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Piano
Fitness centre
An indoor pool
Shopping centre on-site
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible
Lift
Lift door width (centimetres): 110
Wheelchair-accessible path of travel
Wheelchair-accessible parking
3 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Sign language-capable staff
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Alarm clock
Free cot/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
THE MARKET F – This bistro specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
BAR FIZZ – This lobby lounge only serves light fare. Open daily.
MARTINI'S – This bar only serves light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 5175 for adults and JPY 2588 for children
Renovations and closures
The following facilities or services will be unavailable from November 18 2024 to June 30 2025 (dates subject to change):
One of the bars/lounges
The property will be renovating from 18 November 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
Bar/lounge
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for JPY 10120 per night
Parking
Self-parking costs JPY 1980 per night
Pool, spa, & gym (if applicable)
Facility access costs JPY 2200 per person, per night. Facilities include a sauna and a hot tub.
Guests under 18 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Also known as
Grand Hyatt Fukuoka Hotel
Grand Hyatt Fukuoka
Fukuoka Grand Hyatt
Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel Fukuoka
Grand Hyatt Fukuoka Hotel
Grand Hyatt Fukuoka Fukuoka
Grand Hyatt Fukuoka Hotel Fukuoka
Frequently asked questions
Does Grand Hyatt Fukuoka offer free cancellation for a full refund?
Yes, Grand Hyatt Fukuoka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt Fukuoka?
Yes, there's an indoor pool.
Are pets allowed at Grand Hyatt Fukuoka?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Hyatt Fukuoka?
Yes. Self-parking costs JPY 1980 per night.
What are the check-in and check-out times at Grand Hyatt Fukuoka?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Grand Hyatt Fukuoka and nearby?
On-site recreation at Grand Hyatt Fukuoka includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Grand Hyatt Fukuoka also has 2 bars and an indoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Grand Hyatt Fukuoka?
Yes, THE MARKET F offers Modern European cuisine.
Does Grand Hyatt Fukuoka have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Hyatt Fukuoka like?
Grand Hyatt Fukuoka is located by the river in Hakata Ward, a short 4-minute walk from Kushida Shrine Station and 12 minutes' walk from Tenjin Underground Mall.
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Grand Hyatt Fukuoka Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
12 January 2025
Everything is good, their breakfast is strongly recommended 👍
Verified traveller
4-night trip
10/10 Exceptional
30 November 2024
The location of this hotel is perfect!
Nora
Nora, 1-night trip
10/10 Exceptional
5 December 2024
perfect location.
Dave
Dave, 4-night trip
10/10 Exceptional
29 August 2024
Good place to stay.
max
max, 1-night trip
10/10 Exceptional
18 October 2024
Great property in a great location. Staff were very helpful from check in to check out.
Jeffrey
Jeffrey, 1-night trip
10/10 Exceptional
1 December 2024
This hotel is excellent. Focuses on details while providing heartwarming service.
Chun Yin Aidan
Chun Yin Aidan, 7-night trip
8/10 Very good
8 December 2024
Great location. Everything inside will cost a lot of money though.
Sreekrishnan
Sreekrishnan, 3-night trip
10/10 Exceptional
21 November 2024
Their breakfast was amazing. Highly recommed
Kayne
Kayne, 1-night trip
10/10 Exceptional
22 October 2024
Staff were exceptional!
shelley
shelley, 3-night trip
8/10 Very good
5 March 2025
The car-park is under renovation and caused a lot of inconvenience.
Verified traveller
5-night trip
10/10 Exceptional
4 September 2024
Checking in was great. Staff was very accommodating and so nice. Great place to stay.
Tracy
Tracy, 1-night trip
6/10 Good
25 November 2024
Chain-hotel in old style
The location is good, connected to the mall, but the room itself is a bit old, both design & facilities.
Verified traveller
1-night trip
10/10 Exceptional
26 October 2024
It was such a good hotel. So clean. People were very kind. I am going to visit here again:-)
Sung Yong
Sung Yong, 4-night trip
10/10 Exceptional
4 August 2024
Love the place
Aree
Aree, 1-night trip
8/10 Very good
5 January 2025
good location. But room service was disasters. I ordered a late night meal served by an impolite employee I have never experienced and ordered again breakfast served an hour and 15 minutes later. Hotel manager needs to check.
ki yun
ki yun, 1-night trip
8/10 Very good
29 October 2024
This one was connected to a mall, convenient to shop and eat around, the room itself was quite big and nice, just a little too pricey.
Khu
Khu, 1-night trip
6/10 Good
11 January 2025
Dated outlook, Feels like transported to 2000s
The exterior of the hotel reminds me of 2000s architecture, the rooms are very dated, some wall paper can be seen peeling slightly. The layout, room's ameneties are all dated. Rooms are definitely spacious and service is excellent. Its directly attached to Canal City Mall which is convenient. If you're an older business traveller and remember when the name Hyatt carries a prestige, then book this, else, might be better to look for something more modern.
Miguel
Miguel, 2-night trip
10/10 Exceptional
8 November 2024
Beautiful awesome hotel
Honestly, it was one of the nicest hotels I've ever stayed in. Get a ClubRoom. It comes with breakfast, food throughout the day, access to they gym, and access to a simply amazing gym. It's also really centrally located, across the street from Nakasu island, next to Canal City, and around the corner from a really convenient metro station. The people are lovely.
Douglas
Douglas, 6-night trip
10/10 Exceptional
6 July 2024
Awesome stay
The staff is super helpful and nice. The location is near everything so convenient! It’s awesome
Doris
Doris, 1-night trip
10/10 Exceptional
12 August 2024
Nice.
A pleasant stay. Staffs were accommodating and professional.
Seraphim
Seraphim, 1-night trip
6/10 Good
23 September 2024
The hotel is dated needs some renovation
Pui Shan Grace
Pui Shan Grace, 4-night trip
10/10 Exceptional
6 May 2024
The staff are very courteous and friendly and are accommodating to our needs
Andrew
Andrew, 1-night trip
10/10 Exceptional
9 May 2024
Very nice service .
Inseong
Inseong, 1-night trip
10/10 Exceptional
3 July 2024
Nice location, tidy and neat room. All staffs are friendly and helpful.
The lien, bed and pillow quality can be better.
Good size for the bathroom, overall we had a great stay
Chou Im
Chou Im, 2-night trip
6/10 Good
23 May 2024
Excellent location and service. The rooms however were small, dark, lacked air conditioning and could do with a refresh.