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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
Glendale hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Lobby
Outdoor pool, pool loungers
Reception
1 bedroom, individually furnished, desk, iron/ironing board
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Free parking
  • Laundry facilities

Main amenities (9)

  • Housekeeping (on request)
  • Outdoor pool
  • Breakfast available
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • ATM/banking services
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The price is HK$595
HK$685 total
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Sofa bed - twin
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

1 bedroom, individually furnished, desk, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Sofa bed - twin
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Sofa bed - twin
Separate bedroom
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Springhill Suites By Marriott Phoenix Glendale Peoria

Pool
Free breakfast
Free parking
Free WiFi
9.2 out of 10, Wonderful, (1005)
The price is HK$769
HK$886 total
includes taxes & fees
20 Dec - 21 Dec
Springhill Suites By Marriott Phoenix Glendale Peoria
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About the area

Map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308

What's nearby

  • Arrowhead Towne Center - 3 min walk - 0.3 km
  • Arizona Broadway Theatre - 13 min walk - 1.2 km
  • Peoria Sports Complex - 17 min walk - 1.4 km
  • State Farm Stadium - 11 min drive - 15.1 km
  • Westgate Entertainment District - 11 min drive - 14.8 km

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 14 min drive
  • Scottsdale, AZ (SCF) - 26 min drive
  • Sky Harbor International Airport (PHX) - 37 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 52 min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 63 min drive

Restaurants

  • ‪In-N-Out Burger - ‬9 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Food Court - ‬13 min walk
  • ‪Panera Bread - ‬11 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

At The Hotel Serene Glendale Peoria, Surestay Collection by BW, you'll be within a 15-minute drive of State Farm Stadium and Westgate Entertainment District. Guests can enjoy the outdoor pool, and full breakfast is available daily. Also, this hotel is within a short drive of Happy Valley Towne Centre. Fellow travellers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 3:30 AM
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) in rooms*
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Travelling with children

  • Fence around the pool

Services

  • 24-hour front desk
  • Laundry facilities
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible van parking

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls
  • Desk chair

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in

Optional extras

  • WiFi is available in guest rooms for USD 0 per stay (rates may vary)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150 per stay
  • Pets are allowed for an extra charge of USD 25 per accommodation, per night

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ramada Glendale Hotel
Ramada Glendale
Glendale Ramada
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Quality Inn Glendale Arrowhead Towne Center
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

Is there a pool at The Hotel Serene Glendale Peoria, Surestay Collection by BW?
Yes, there's an outdoor pool.
Are pets allowed at The Hotel Serene Glendale Peoria, Surestay Collection by BW?
Yes, pets are welcome. There's a charge of USD 25 per accommodation, per night, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at The Hotel Serene Glendale Peoria, Surestay Collection by BW?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at The Hotel Serene Glendale Peoria, Surestay Collection by BW?
Check-in start time: 3:00 PM; check-in end time: 3:30 AM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at The Hotel Serene Glendale Peoria, Surestay Collection by BW?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (11-min drive) is nearby.
What is there to do at The Hotel Serene Glendale Peoria, Surestay Collection by BW and nearby?
The Hotel Serene Glendale Peoria, Surestay Collection by BW has an outdoor pool.
What's the area around The Hotel Serene Glendale Peoria, Surestay Collection by BW like?
The Hotel Serene Glendale Peoria, Surestay Collection by BW is a short 3-minute walk from Arrowhead Towne Center and 17 minutes' walk from Peoria Sports Complex. Travellers say that the hotel is in a great location.

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Dog friendly which was the most important for us
Helena, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JoDee, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hawks weekend
Location is excellent for shopping and restaurants. It is however close to busy roads and can get a bit noisy.
joseph, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Robert, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Quick trip
Better than expected. Bed was super comfy. Needed a one night stay plus it included breakfast which my husband enjoyed!!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Toni, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sam, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Michelle, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Sad stay
We stayed last year. It was fantastic. This time I got there and although I prepaid, they couldn’t find my reservation. Eventually, they gave us a room. When we needed toilet paper, I had to call four times before we could make it happen. The beds have a metal base that move around on the floor and the springs make so much noise at the slightest movement It keeps you awake all night. When we got to the breakfast that was included, it was all cold, not heated, even though it was the beginning of the breakfast time. I can say the room was clean and the shower was wonderful. That was the highlight.
Sheri, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Stay was good
Chris, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Kevin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriela, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The breakfast area was too crowded with everything all along one little wall. The guests didn’t fit so they went to pool area. The complimentary ice was with fruit was so good but almost give day 1. Exact same water still there next day with soggy fruit mush.
Baldomero, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Efren, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was excellent for the price point. Staff were fantastic, breakfast was good. There's a portillos and trader Joe's a couple doors down too!
Mark, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Needed a place near Glendale for my niece's wedding and Serene fit the bill. Rooms were decent size, beds were fine, and the complimentary breakfast was better than average. Only downside was that the TV didn't work and we were told to unplug it to reset everything which fixed the problem. The room phone didn't work either, but no big deal these days. We didn't use the pool, but one family did and said the water was freezing. Didn't get towels after the first day, but I requested them the second day and the maids delivered a new set and also made the beds. Nice mall location in a good section of the Phoenix area with a Portillo's just across the parking lot.
Lawrence, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Over night for a festival.
Over night for the noodles festival in Peoria. Front desk clerk was very nice. Gave us an early check-in and a welcome gift. Good service and comfortable. Great selection of TV stations to choose from. HBO etc. We will stay again.
Laurel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vanessa, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really was overall great I was able to check in early which gave my friends time to change in my room because their hotel was ready and the concert was on 15 minutes away. Awesome breakfast too. Everything was around too.
Eric, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Shelley, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Renato, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Smell drains dirty pipes
I was forced to miss the first day on my reservation due to the establishment requesting a cash deposit. Day 2 was horrendous after I woke up choking on the the god awful smell wafting from the pipes. I will not be returning to this establishment anytime soon.
Denali, 2-night business trip
Verified Hotels.com guest review