In the heart of Kraków Old Town, Hotel H15 Francuski Old Town - Destigo Hotels offers a rich blend of luxury and convenience. Explore Royal Road and Main Market Square nearby or unwind with a game at the billiards/pool table. With in-room WiFi, car rentals on site, and helpful staff praised by past guests.
When you stay at Hotel H15 Francuski Old Town - Destigo Hotels, you'll be within a 10-minute drive of Main Market Square and Oskar Schindler Factory. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also within a short drive of Wawel Castle. Fellow travellers love the helpful staff.
Languages
English, Polish
More about this property
VISIBILITY
At a glance
Hotel size
42 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, up to 20 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Secured uncovered on-site valet parking (PLN 100 per day; includes in/out privileges)
24-hours off-site parking within 492 ft (PLN 100 per day)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Pool table
Working away
Business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Piano
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Double-glazed windows
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Accessible airport shuttle
2 steps to reach property
ROOM
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Bath or shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: PLN 300 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 99 per person
Airport shuttle service is offered for an extra charge of PLN 130 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PLN 150.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 100 per pet, per day
Parking
Uncovered valet parking costs PLN 100 per day with in/out privileges
Parking is available nearby and costs PLN 100 per day (492 ft away; open 24 hours)
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Francuski Krakow
Hotel Francuski
Francuski Krakow
Francuski
Orbis Francuski Hotel Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Krakow Hotel Krakow
Francuski Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel
H15 Francuski Hotel
Hotel H15 Francuski Old Town
Hotel H15 Francuski Old Town Destigo Hotels
Hotel H15 Francuski Old Town - Destigo Hotels Hotel
Hotel H15 Francuski Old Town - Destigo Hotels Kraków
Hotel H15 Francuski Old Town - Destigo Hotels Hotel Kraków
HELP_OUTLINE
Frequently asked questions
Does Hotel H15 Francuski Old Town - Destigo Hotels offer free cancellation for a full refund?
Yes, Hotel H15 Francuski Old Town - Destigo Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, cats and dogs are welcome, with a maximum weight of 20 kg per pet. There's a charge of PLN 100 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel H15 Francuski Old Town - Destigo Hotels?
Yes. Valet parking costs PLN 100 per day.
Is an airport shuttle service offered by Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, an airport shuttle is available. The charge is PLN 130 per vehicle one-way.
What are the check-in and check-out times at Hotel H15 Francuski Old Town - Destigo Hotels?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Are there restaurants at or near Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, there's an on-site restaurant.
What's the area around Hotel H15 Francuski Old Town - Destigo Hotels like?
Hotel H15 Francuski Old Town - Destigo Hotels is in Kraków Old Town, a short 4-minute walk from Main Market Square and 18 minutes' walk from Wawel Castle.
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Hotel H15 Francuski Old Town - Destigo Hotels Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Food
View
Palace
Bar
Bathroom
Walking
What guests liked
Breakfast was excellent, with a good quality selection and individual order option, and was a highlight of the stay. (27 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
13 Aug 2025
Beautiful hotel, staff very friendly, nice updated rooms, fabulous breakfast, love the eggs benedict, and the crepes suzette for dessert made tableside was amazing.
Brenda
Brenda, 2-night trip
10/10 Excellent
1 Aug 2025
Perfect , clean , the staff very professional
marta
marta, 1-night trip
6/10 Okay
28 Jul 2025
The roooms and furniture are quite dated. Staff were lovely and great location.
Pazi
Pazi, 4-night trip
10/10 Excellent
4 Jun 2025
Beautiful hotel, great location, very friendly staff, and nice breakfast buffet bar!
Ellie
Ellie, 2-night trip
10/10 Excellent
10 Jun 2025
Wonderful hotel in great location and amazing price!
Mason
Mason, 2-night trip
10/10 Excellent
5 Jul 2025
Staff was exceptional!
Danuta
Danuta, 2-night trip
10/10 Excellent
25 Jul 2025
The staff was amazing!!!!
Great location close right in the middle of the town.
You feel like you are back in time. Kids loved it too especially playing pool
Elzbieta
Elzbieta, 2-night trip
10/10 Excellent
6 Jul 2025
Location
Israel Izzet
Israel Izzet, 3-night trip
10/10 Excellent
7 May 2025
Everything about the hotel was great
mark
mark, 4-night trip
10/10 Excellent
28 Jun 2025
Center of the Krakow, close to everything
VOLODYMYR
VOLODYMYR, 4-night trip
10/10 Excellent
31 May 2025
Great breakfast and great staff.Right in the middle of the city.
Emrecan
Emrecan, 2-night trip
10/10 Excellent
16 May 2025
Clean and nice staff
Michel
Michel, 1-night trip
10/10 Excellent
27 May 2025
The staff were amazing and nothing was too much trouble. The location of the hotel was perfect for exploring and the hotel itself was fantastic and quiet. We also had a lovely meal in the hotel’s restaurant, the food was excellent. We would definitely recommend this hotel to others and will be returning to use it again in the future.
Anthony John
Anthony John, 3-night trip
10/10 Excellent
13 May 2025
This hotel was a fantastic blend of modern features and old-school touches. It was very easy to walk to tourist sites and the train station. All employees were friendly and I felt very safe there as a solo female traveler.
Katherine
Katherine, 2-night trip
10/10 Excellent
17 Apr 2025
Recommended!
Lovely hotel in a very nice location. The hotel staff are very friendly and helpful. Very good breakfast menu and buffe. I would definitely come here again
Mathias
Mathias, 3-night trip
10/10 Excellent
11 Apr 2025
Fab central hotel, very close to everything. Staff are wonderful and very friendly. Highly recommended
Stephen
Stephen, 5-night trip
8/10 Good
3 May 2025
Great location. Rooms are just ok. Has everything you need but dark and feel dated. Bathroom is large and nice. Great breakfast!
Malia
Malia, 5-night trip
10/10 Excellent
25 Feb 2025
Really nice hotel with great staff. Value for money is excellent.
James
James, 4-night trip
6/10 Okay
28 Mar 2025
Hôtel was in a great location. Excellent breakfast. Room was a bit dates.
Malia
Malia, 1-night trip
10/10 Excellent
20 Mar 2025
Everything was Great!
WILLIAM
WILLIAM, 3-night trip
10/10 Excellent
10 Dec 2024
Wonderful hotel in old town
Matt
Matt, 6-night trip
10/10 Excellent
30 Dec 2024
Great Location Great Hotel
Great Location, Beautiful Decor and very comfortable rooms. Staff very friendly and helpful
Diana
Diana, 3-night trip
10/10 Excellent
3 Jan 2025
Beautiful old hotel in the old town and close to the square and Christmas Market.
Eacham
Eacham, 2-night trip
10/10 Excellent
7 Nov 2024
Excellent location, nice staff
Ievgeniia
Ievgeniia, 1-night trip
10/10 Excellent
23 Jan 2025
Wonderful hotel in the old town.
This is a wonderful hotel. The staff are very friendly and professional and breakfasts are so good. Krakow is a stunning city to visit and the Hotel Francuski made our trip even better still.