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Melia Madrid Serrano

4.0 star property
Hotel with restaurant, near U.S. Embassy

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Photo gallery for Melia Madrid Serrano

Enjoy meals in this stylish dining area with a wooden table, green chairs, and a beautiful centerpiece.
Creator video
Relax in this stylish living area with a comfortable sofa, coffee table, and accent chair, surrounded by decorative items and natural views.
Welcome to Meliá Madrid Serrano, where a curved facade and large windows create a bright entrance.
Relax by the rooftop pool, surrounded by lounge chairs and a lush potted plant, with a stunning city view.
In the heart of Madrid, Melia Madrid Serrano offers an upscale retreat with a seasonal outdoor pool and sun loungers. Stay connected with in-room WiFi, enjoy coffee/tea in the lobby or unwind at the bar. Guests rave about the helpful staff and first-rate property condition.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Babysitting
  • 24-hour business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is HK$1,494
HK$1,643 total
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for Triple Room

Relax in a spacious room with a large bed, two bedside tables, and a sofa, perfect for unwinding.

Triple Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room (3+1)

Relax in a spacious room with a large bed, flat-screen TV, and comfortable sofa.

Family Room (3+1)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Melia Room, Patio Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Melia Room, Patio Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Communicated Room (Premium)

Relax in a spacious room with a large bed, flat-screen TV, and convenient table for your stay.

Communicated Room (Premium)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Communicated Room (Melia, The Level)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Communicated Room (Melia, The Level)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Room, Bathtub (Grand, The Level, (2+2))

Relax in this stylish space with a round dining table, comfortable sofa, and kitchen area.

Premium Room, Bathtub (Grand, The Level, (2+2))

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (The Level)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room (The Level)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for The Level Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

The Level Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Bathtub (The Level, (2+1))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room, Bathtub (The Level, (2+1))

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Melia Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Melia Room

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room

Relax in a spacious room with a large bed, flat-screen TV, and convenient table for your stay.

Premium Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, Bathtub (The Level)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room, Bathtub (The Level)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Communicated Room (Supreme)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Communicated Room (Supreme)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Supreme Room

Relax in a serene space with a made bed, flat-screen TV, and comfortable armchair.

Supreme Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Relax in a spacious room with a large bed, sofa, and flat-screen TV.

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, Bathtub (Grand, The Level, (2+1))

Relax in this stylish space with a round dining table, comfortable sofa, and kitchen area.

Premium Room, Bathtub (Grand, The Level, (2+1))

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (3+1))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite (The Level (3+1))

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (2+2))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite (The Level (2+2))

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite (The Level, (2+2))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite (The Level, (2+2))

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, Bathtub (Grand, The Level)

Relax in this stylish space with a round dining table, comfortable sofa, and kitchen area.

Premium Room, Bathtub (Grand, The Level)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Communicated Room (Premium, (4+1))

Relax in a serene space with a neatly made bed, bedside table, and a wardrobe with a mirror.

Communicated Room (Premium, (4+1))

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Premium Room (The Level, (2+1))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room (The Level, (2+1))

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (The Level)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite (The Level)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room (The Level, (3 Ad))

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room (The Level, (3 Ad))

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (The Level)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite (The Level)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Melia Room, Exterior View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Melia Room, Exterior View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Communicated Room (Grand Premium, The Level)

Relax in this stylish space with a round dining table, comfortable sofa, and kitchen area.

Communicated Room (Grand Premium, The Level)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Premium The Level Room

Relax in a stylish room with a large bed, flat-screen TV, and desk area.

Premium The Level Room

  • Sleeps 3

View all photos for Melia Room

Relax in a serene space with a large bed, bedside table, and flat-screen TV.

Melia Room

  • Sleeps 2

Melia Twin Room

  • Sleeps 2

View all photos for The Level Room

Relax in a stylish room with a flat-screen TV, desk, and ample wardrobe space.

The Level Room

  • Sleeps 2

View all photos for Premium Connecting Room

Relax in a bright and welcoming space with a neatly made bed, compact kitchenette, and large mirror.

Premium Connecting Room

  • Sleeps 4

Grand Premium The Level Con Banera

  • Sleeps 2

View all photos for Premium Room

Relax in a spacious room with a large bed, round table, and desk, offering a comfortable seating area and natural views.

Premium Room

  • Sleeps 2

Junior Suite The Level

  • Sleeps 4

Melia King Room

  • Sleeps 2

The Level Twin Room

  • Sleeps 2

The Level Double Room

  • Sleeps 2

View all photos for The Level Double Grand Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

The Level Double Grand Premium Room

  • Sleeps 2

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Barceló Emperatriz

  • Parking available
  • Free WiFi
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9.6 out of 10, Exceptional, 1,001 reviews
The price is HK$1,169
HK$1,286 total
includes taxes & fees
17 Aug - 18 Aug
Barceló Emperatriz
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About the area

Map
Calle de Claudio Coello, 139, Madrid, Madrid, 28006

What's nearby

  • WiZink Center - 3 min drive - 1.8 km
  • Gran Via - 3 min drive - 2.2 km
  • Bernabéu Stadium - 3 min drive - 2.5 km
  • Puerta del Sol - 4 min drive - 2.9 km
  • El Retiro Park - 6 min drive - 4.0 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 12 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 20 min walk
  • Nuevos Ministerios Station - 20 min walk
  • Nunez de Balboa Station - 6 min walk
  • Gregorio Maranon Station - 9 min walk
  • Ruben Dario Station - 9 min walk

Restaurants

  • ‪El Asador de Aranda - ‬2 min walk
  • ‪Makkila - ‬2 min walk
  • ‪Naked & Sated - ‬3 min walk
  • ‪Nájera Plus - ‬1 min walk
  • ‪29 Fanegas - ‬2 min walk

About this property

Melia Madrid Serrano

At Melia Madrid Serrano, you'll be a short five-minute drive from Bernabéu Stadium and Gran Via. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a fitness centre, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and overall property condition. The property is only a short walk to public transportation: Nunez de Balboa Station is 6 minutes and Gregorio Maranon Station is 9 minutes.

Languages

English, French, German, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 340 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (EUR 25 per day)
    • Electric vehicle charging point on site
    • Off-site parking nearby (EUR 25 per day)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike tour information
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (5640 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1975
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 160
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Magnifying mirror
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Arado – This restaurant specialises in Modern European cuisine and serves lunch and dinner. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 for adults and EUR 17.5 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs EUR 25 per day
  • Parking is available nearby and costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • Pool access available from noon to 7:00 PM
  • The seasonal pool is open from May 25 to September 10

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property provides central air conditioning and heating (availability based on the season).

Also known as

Meliá Galgos Hotel Madrid
Meliá Galgos Hotel
Meliá Galgos Madrid
Meliá Galgos
Melia Galgos Hotel Madrid
Melia Hotel Galgos
Meliá Madrid Serrano Hotel
Meliá Serrano Hotel
Meliá Serrano
Meliá Madrid Serrano
Melia Madrid Serrano Hotel
Melia Madrid Serrano Madrid
Melia Madrid Serrano Hotel Madrid
HELP_OUTLINE

Frequently asked questions

Does Melia Madrid Serrano offer free cancellation for a full refund?

Yes, Melia Madrid Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Melia Madrid Serrano?

Yes, there's a seasonal outdoor pool. Guests have pool access from noon to 7:00 PM.

Are pets allowed at Melia Madrid Serrano?

Sorry, pets aren't allowed.

Is parking offered on site at Melia Madrid Serrano?

Yes. Self-parking costs EUR 25 per day. Electric car charging is available.

What are the check-in and check-out times at Melia Madrid Serrano?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Melia Madrid Serrano?

No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.

What is there to do at Melia Madrid Serrano and nearby?

Melia Madrid Serrano has a seasonal outdoor pool and a fitness centre.

Are there restaurants at or near Melia Madrid Serrano?

Yes, there's an on-site restaurant that offers Modern European cuisine.

What's the area around Melia Madrid Serrano like?

Melia Madrid Serrano is in Salamanca, a short 6-minute walk from Nunez de Balboa Station and 3 minutes' walk from U.S. Embassy.

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Melia Madrid Serrano Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Breakfast
Bed
Food
Restaurant
Lobby
Bar
Drinks

What guests liked

  • The breakfast buffet offered a wide variety of options and was highly praised by guests. (19 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Excelente hotel
Diego, 2-night trip

6/10 Okay

Great location and service.
Rafael, 1-night trip

10/10 Excellent

Great location
Fernando, 2-night trip

10/10 Excellent

Excellent
Marina, 2-night trip

10/10 Excellent

The hotel is excellent!!! Taxis are always lined up outside.
Ernesto, 5-night trip

10/10 Excellent

Great hotel
Juan Pablo, 1-night trip

10/10 Excellent

Very good hotel. The Level rooms, have an aditional amenities, and express check in. The room is big, very nice bed.
LUIS, 2-night trip

10/10 Excellent

Great
Daniel Roberto, 3-night trip

10/10 Excellent

Great
Daniel Roberto, 2-night trip

10/10 Excellent

Great location, perfect level bar
Chuxun, 2-night trip

10/10 Excellent

Great hotel, fabulous breakfast, great service from check in to check out
Paul, 3-night trip

8/10 Good

I like de location i didn't like the size of the rooms
Aldo, 3-night trip

10/10 Excellent

Loved my stay at the Melia Serrano!
Marcel, 4-night trip

10/10 Excellent

The property is clean. Room are clean staff are friendly. Bar staff friendly overall performance great solid 4 out of 5.
Jean-Sebastien, 5-night trip

10/10 Excellent

We loved our stay and the food.
MANOLA, 4-night trip

8/10 Good

Good
Tarek, 1-night trip

8/10 Good

Excelente Service, lo
Santiago, 2-night trip

6/10 Okay

Nothing special
Michel, 1-night trip

8/10 Good

Greay
Alex, 1-night trip

8/10 Good

The only thing I did not like is that I couldn’t store my luggage there.
Pablo, 1-night trip

8/10 Good

Great located hotel, with magnificent breakfast. Rooms could be upgraded and bathrooms could be cleaned much better. Reserved a queen bed and received a 2 twin bedroom
Andres, 1-night trip

10/10 Excellent

Excelente todo
Geraldine, 3-night trip

8/10 Good

Food is great
Alex, 2-night trip

10/10 Excellent

Great Location and property
Tim, 2-night trip

10/10 Excellent

Excellent location and staff, great buffet breakfast, and great rooms. All for a reasonable price.
Carlos E Alba, 18-night trip