Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
What's nearby
Big Banana Fun Park - 10 min walk
Diggers Beach - 18 min walk
Park Beach Plaza - 3 min drive
Jetty Beach - 8 min drive
Coffs Harbour Marina - 8 min drive
Getting around
Coffs Harbour, NSW (CFS) - 12 min drive
Coffs Harbour Station - 9 min drive
Restaurants
McDonald's - 4 min drive
Donut King - 4 min drive
KFC - 4 min drive
Zarraffa's Coffee - 4 min drive
Silvio's Italiano - 3 min drive
About this property
Pacific Bay Resort
Pacific Bay Resort is a great choice for your beach stay in Coffs Harbour. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Offering garden views, Bayside Bar & Grill serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 hot tubs, a golf course and a bar/lounge. The helpful staff and beach location get great marks from fellow travellers.
Languages
Afrikaans, English, Filipino, French
At a glance
Hotel size
78 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.2 per cent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Snack bar/deli
Travelling with children
Children's pool
Childcare in room (surcharge)
Children's menu
Pool gate
Fence around the pool
What to do
Tennis
Basketball
Pool table
Air hockey
Beach access
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Zip-lining nearby
Working away
Meeting rooms
Conference centre (7589 square feet of space)
Services
Front desk (limited hours)
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Beach towels
Golf clubs on-site
Pool loungers
Pool umbrellas
Facilities
4 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Fitness centre
Golf course on-site
3 outdoor pools
Arcade/games room
Full-service spa
Golf pro shop on-site
2 hot tubs
3 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Walkway to water
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony or patio
Individually furnished and decorated
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
More
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
Tranquility Day Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
Bayside Bar & Grill – Overlooking the golf course and garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 26.5 for adults and AUD 17.5 for children
Credit card charges are subject to an extra charge of 1.2 per cent
Children & extra beds
In-room babysitting is available for an extra charge
Cots/infant beds are available for AUD 15.0 per stay
Rollaway beds are available for AUD 30.0 per night
Guests must contact this property in advance to reserve high chair
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Novotel Coffs Harbour Pacific Bay Resort
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Accor Coffs Harbour
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Novotel
Accor Coffs Harbour
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour
Frequently asked questions
Does Pacific Bay Resort offer free cancellation for a full refund?
Yes, Pacific Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pacific Bay Resort?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Pacific Bay Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pacific Bay Resort?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Pacific Bay Resort?
Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is 10 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Pacific Bay Resort and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Pacific Bay Resort also has 3 outdoor pools, a sauna and a steam room, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Pacific Bay Resort?
Yes, Bayside Bar & Grill offers al fresco dining, Italian cuisine and garden views.
Does Pacific Bay Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Pacific Bay Resort like?
Pacific Bay Resort is located on the waterfront, a short 10-minute walk from Big Banana Fun Park and 18 minutes' walk from Diggers Beach. Travellers say that the area is walkable and good for families.
Pacific Bay Resort Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
17 December 2024
Disappointed
it was ok. we were early and sent to the pool bar for snacks however were not allowed a towel to sit by the pool?! Restaurant was unavailable that night because they had a function. ok fine but they couldnt even sell us a bottle of wine. quite strange. but my biggest complaint is that there is a fridge in the room that is empty. there was no water avaialble and we were in near heatwave conditions. not great. very disappointed and def would not recommend.
sharon
sharon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Rodney
Rodney, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Great place for families
We loved our stay here. It was just a 1 night stop over on the drive down to Sydney but we wish we stayed longer. We stayed in a penthouse which was amazing value for money.
The whole grounds are great, with great pools and kids play areas. The restaurant was also very nice.
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Michaela
Michaela, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
Rob
Rob, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 October 2024
Russell
Russell, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Great place.
Fabulous resort to stay a few days. We highly recommend staying here.
Helen
Helen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Benjamin
Benjamin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Highly recommend
Excellent service, clean and tidy rooms. Resort very picturesque. Great location.
Linda
Linda, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Great place to stay in Coffs
Really lovely place to stay. Plenty to do onsite. Lovely bar and restaurant. Perfectly maintained grounds. It’s our go to place in Coffs Harbour. Highly recommend.
Helen
Helen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Elin
Elin, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 September 2024
McDonald’s of resorts.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
24 September 2024
Was a little confused on the check in procedure but all worked out.
Gina
Gina, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
15 September 2024
Nil
Peter
Peter, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
12 September 2024
Graham
Graham, 1-night trip
Verified Wotif guest review
10/10 Exceptional
11 September 2024
parag
parag, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Cameron
Cameron, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Easy check in, beautiful grounds, a nice clean room & close to beach
Glenys
Glenys, 1-night trip
Verified Wotif guest review
8/10 Very good
6 September 2024
Neil
Neil, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Very relaxing
Mairi-Anne
Mairi-Anne, 1-night trip
Verified Wotif guest review
8/10 Very good
5 September 2024
Loved the location - set amongst beautiful gardens and close to the beach
Roslyn
Roslyn, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
4 September 2024
Awesome stay great staff beautiful surroundings
Nathan
Nathan, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
4 September 2024
peaceful and quiet friendly staff grounds well looked after great food
michelle
michelle, 5-night romance trip
Verified Wotif guest review
10/10 Exceptional
3 September 2024
Mikayla
Mikayla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Clean rooms very well prepared and the setting beautiful