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Hotel Muyu Tulum

3.0 star property
Hotel with outdoor pool, near Tulum National Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Muyu Tulum

Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Point of interest
Exterior
View from room
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Free breakfast
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is HK$694
HK$861 total
includes taxes & fees
16 Jan - 17 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, Balcony

Premium bedding, blackout curtains, free WiFi, bed sheets

Superior Double Room, Balcony

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Netflix
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Netflix
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Room

Premium bedding, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Netflix
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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The price is HK$592
HK$771 total
includes taxes & fees
20 Dec - 21 Dec
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About the area

Map
Calle Polar Pte., Calle Geminis Norte, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive
  • Gran Cenote - 5 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Las Palmas Public Beach - 13 min drive
  • Playa Paraiso - 16 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 105 min drive

Restaurants

  • ‪Don Cafeto - ‬2 min walk
  • ‪Las Hijas de la Tostadas - ‬2 min walk
  • ‪Cetli - ‬1 min walk
  • ‪La Gloria de Don Pepe - ‬3 min walk
  • ‪Bonita Burgers - ‬2 min walk

About this property

Hotel Muyu Tulum

Hotel Muyu Tulum features a rooftop terrace and puts you a short five-minute drive from Tulum National Park and Gran Cenote. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.

Languages

English, Italian, Spanish

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 3 per cent for credit card payments
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby
  • Street parking available

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Pool loungers

Facilities

  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Outdoor furniture

Room amenities

Be entertained

  • 42-inch Smart TV
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Renovations and closures

The property is closed between 8 May and 17 May.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Muyu Tulum Hotel
Hotel Muyu Tulum Tulum
Hotel Muyu Tulum Hotel Tulum

Frequently asked questions

Is Hotel Muyu Tulum currently open?
The property is closed between 8 May and 17 May.
Is there a pool at Hotel Muyu Tulum?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Hotel Muyu Tulum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Muyu Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Muyu Tulum?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Muyu Tulum and nearby?
Hotel Muyu Tulum has an outdoor pool and a garden.
Are there restaurants at or near Hotel Muyu Tulum?
Yes, there's an on-site restaurant.
What's the area around Hotel Muyu Tulum like?
Hotel Muyu Tulum is in Tulum City Center, a short 4-minute walk from Dos Aguas Park.

Hotel Muyu Tulum Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

El baño tiene las llaves de regadera y lavamanos oxidadas. No hay elevador y para una persona con problemas de mobilidad, el que el desayunador este en el 3 piso es un problema. La recepcion pasa vacia la mayoria del tiempo. Los colchones de las camas, son demasiado blandos.
Eva, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was very clean. New sheets and towels. The AC and hot water worked just fine. And no one bothered me (-:
Joseph, 4-night trip
Verified Expedia guest review

4/10 Fair

I feel bad giving the Muyu Tulum a bad review, the hotel is really nice, and the staff is terrific. The hotel itself is clean, well and designed. But the property itself has the bad luck of being situated at what has to be the noisiest corner in Tulum. Trucks, cars and people are scream by all day and night. And when the traffic finally lets up, it’s the local bars and clubs blasting their music until the early morning hours. If you’re a very hard sleeper, you’ll do well. If not, you won’t sleep for six nights like me.
Anthony, 6-night trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a great hotel.
Tianting, 2-night trip
Verified Expedia guest review

8/10 Very good

Charlotte, 2-night trip
Verified Expedia guest review

6/10 Good

karen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gerardo Daniel, 2-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience 10/10
Very sweet and accommodating staff. Great room and location of hotel :-). Would stay there again
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cindy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ingo, 2-night family trip
Verified Hotels.com guest review

6/10 Good

unobjectionable hotel but also not special
Quite an ordinary hotel with small rooms, little character, and few amenities, although the staff was helpful enough. The location one block from the main boulevard was surprisingly noisy and there was construction going on -- this is not the best area of Tulum to be staying.
Thomas, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I recommend this place
Quite new, modern place in the heart of Tulum proper. Our room was on the “smallish” side, yet still comfortable. The front desk personnel were very helpful, A++.
Barna, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Rosario, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jorge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is a very clean and beautiful hotel. Close to everything I needed. The employees were super nice and inviting..
Theresa, 2-night trip
Verified Expedia guest review

6/10 Good

Good hotel, just very noisy. Clients come in at all hours screaming and not very careful of others.
Raphael, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay!
Very clean rooms, new hotel, friendly, helpful staff, good location. Enjoyed our stay very much. Could use a little less bleach during cleaning of the bathrooms, but you know it's clean!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buen servicio al cliente
Jorge Sibaja, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel! Highly recommend
The hotel was very clean, incredible staff and overall an excellent experience. Only downside was there was only a very thin sheet on our beds, so with the A/C on, it got chilly. A duvet would be amazing, but aside from that, outstanding!
Logan, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

eduardo, 1-night trip
Verified Hotels.com guest review