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Mercure Bordeaux Château Chartrons

4.0 star property
Hotel with restaurant, near Cité du Vin

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Photo gallery for Mercure Bordeaux Château Chartrons

Breakfast and dinner served, French cuisine
Premium bedding, minibar, in-room safe, desk
Exterior
Meeting facility
Interior detail
Located in Chartrons, near Cité du Vin, Mercure Bordeaux Château Chartrons offers a warm welcome with its upscale charm. Unwind on the garden terrace or recharge at the gym. The helpful multilingual staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is HK$926
HK$1,087 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite - 1 double bed and sofa

Premium bedding, minibar, in-room safe, desk

Junior Suite - 1 double bed and sofa

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Suite, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Standard Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

8.2 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Superior Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Radisson Hotel Bordeaux Saint Jean

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 737 reviews
The price is HK$708
HK$847 total
includes taxes & fees
22 Aug - 23 Aug
Radisson Hotel Bordeaux Saint Jean
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About the area

Map
81 Cours Saint-Louis, Bordeaux, Gironde, 33300

What's nearby

  • Place des Quinconces - 2 min drive - 1.8 km
  • Cité du Vin - 2 min drive - 1.7 km
  • Grand Theatre of Bordeaux - 3 min drive - 2.5 km
  • Rue Sainte-Catherine - 3 min drive - 2.5 km
  • Place de la Bourse - 3 min drive - 2.5 km

Getting around

  • Bordeaux (BOD-Merignac) - 21 min drive
  • Cenon Station - 6 min drive
  • Bordeaux-Benauge Station - 8 min drive
  • Le Bouscat Sainte-Germaine Station - 8 min drive
  • Grand Parc Tram Station - 9 min walk
  • Emile Counord Tram Station - 9 min walk
  • Cours du Medoc Tram Station - 9 min walk

Restaurants

  • ‪Brasserie du Medoc - ‬3 min walk
  • ‪pizzeria la tradizione - ‬7 min walk
  • ‪Fufu - ‬6 min walk
  • ‪Sushi Set - ‬6 min walk
  • ‪Khiar Said - ‬5 min walk

About this property

Mercure Bordeaux Château Chartrons

When you stay at Mercure Bordeaux Château Chartrons, you'll be a short five-minute drive from Rue Sainte-Catherine and Cité du Vin. Guests can visit the fitness centre for a workout or grab a bite to eat at Chais Saint Louis, which serves French cuisine and is open for breakfast and dinner. This eco-friendly hotel also features a bar/lounge, a terrace and a garden. The property is only a short walk to public transportation: Grand Parc Tram Station is 9 minutes and Emile Counord Tram Station is 9 minutes.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 215 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 15.00 per night)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (4844 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Chais Saint Louis – This brasserie specialises in French cuisine and serves breakfast and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 19.5 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 8.00 per pet, per night

Parking

  • Self-parking costs EUR 15.00 per night
  • Parking height restrictions apply

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Mercure Bordeaux Château Chartrons Hotel
Mercure Château Hotel
Mercure Bordeaux Château Chartrons
Mercure Château
Accor Bordeaux Chartrons
Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
Mercure Bordeaux Château Chartrons Hotel
Mercure Bordeaux Château Chartrons Bordeaux
Mercure Bordeaux Château Chartrons Hotel Bordeaux

Frequently asked questions

Does Mercure Bordeaux Château Chartrons offer free cancellation for a full refund?

Yes, Mercure Bordeaux Château Chartrons does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Bordeaux Château Chartrons?

Yes, cats and dogs are welcome. There's a charge of EUR 8.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Bordeaux Château Chartrons?

Yes. Self-parking costs EUR 15.00 per night. Electric car charging is available.

What are the check-in and check-out times at Mercure Bordeaux Château Chartrons?

Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Mercure Bordeaux Château Chartrons?

No, this hotel doesn't have a casino, but Barriere Casino Theatre (6-min drive) is nearby.

What is there to do at Mercure Bordeaux Château Chartrons and nearby?

Mercure Bordeaux Château Chartrons has a fitness centre and a garden.

Are there restaurants at or near Mercure Bordeaux Château Chartrons?

Yes, Chais Saint Louis offers French cuisine.

What's the area around Mercure Bordeaux Château Chartrons like?

Mercure Bordeaux Château Chartrons is a short 9-minute walk from Grand Parc Tram Station and 18 minutes' walk from Jardin Public.

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Mercure Bordeaux Château Chartrons Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Location

What guests liked

  • Extensive range of food and great options at breakfast. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Lovely hotel and great location
Philip, 3-night trip

10/10 Excellent

Good location
darrell, 3-night trip

10/10 Excellent

Helpful staff, nice big room
Rob, 1-night trip

6/10 Okay

The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4* claim.
Yaron, 2-night trip

8/10 Good

Property is located in an older part of Bordeaux. There are many cafe's within a short walk from the hotel.
Anthony, 1-night trip

10/10 Excellent

Very nice hotel a little out of the core. When construction is completed in front of the hotel it will seem less removed from downtown core. Breakfast buffet is fantastic
Diane, 2-night trip

10/10 Excellent

The only thing we didn’t like were the pillows…too hard. Unfortunately we arrived late and had a difficult time finding somewhere to eat…
Mark, 1-night trip

10/10 Excellent

Close to all
Carolyn, 4-night trip

10/10 Excellent

Lives up to expectations

I just don't understand why the restaurant is closed on Saturdays and Sundays
Patricia, 2-night trip

8/10 Good

Hotel had a convention of "piercing and tattoos" Artist, not my style!
Yariv, 1-night trip

6/10 Okay

RWC - Bordeaux 2023

Room was quite dark. Hotel was a little tired and needs freshening up. Bed was uncomfortable due to a mattress liner. Good breakfasts and centrally located.
O
Porte de la Cloche, Bordeaux
Brian, 4-night trip

2/10 Terrible

No service
Audrey, 2-night trip

4/10 Poor

This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water).

8/10 Good

Stéphane, 3-night trip

8/10 Good

Perfectible

Bel hotel, chambre agreable , lit confortable .. Mais petit dejeuner mal approvisionné : plus d'assiettes, plus d'eau dans la bouilloire a oeufs, plus d'oeufs brouillés, salade de fruits en boîte... plus d'1 heure avant la fin du service .pas digne d'un 4 étoiles..😔
Sandrine, 3-night trip

8/10 Good

Edward, 2-night trip

10/10 Excellent

pierre, 3-night trip

10/10 Excellent

jacqueline, 1-night trip

10/10 Excellent

Akihiro, 6-night trip

8/10 Good

Maxence, 1-night trip

10/10 Excellent

Virginie, 1-night trip

6/10 Okay

Très déçu

Bel établissement de prime abord avec un joli lobby et un accueil très professionnel. J'avais beaucoup d'espoirs et l'envie de séjourner dans ce lieu atypique. Arrivé dans la chambre spacieuse et agréable, il est impossible de régler la climatisation, j'ai passé une nuit peu confortable et non réparatrice. Les toilettes sont dotés de traces de "Calcaire ?"... Ou autre. La salle de bain est très moyenne, dans son jus avec un sèche cheveux jauni par les années, un porte papier hygiénique branle ballant laisse tomber le rouleau au moindre tour de roue. La douche... Impossible de retirer le fond de baignoire à cause du système défectueux pour laisser s'échapper l'eau ! Obligation de d'ôter le dispositif avec les ongles... Pour finir, le plateau de courtoisie avec simple café lyophilisé et thé. Même pas du vrai café. A ce tarif, j'irai autre part la prochaine fois.
Jérôme, 1-night trip

10/10 Excellent

jean, 2-night trip

10/10 Excellent

Toujours agréablement reçus
Jonathan, 1-night trip

8/10 Good

Hotel bien situé dans le quartier des Chartrons. Personnel agréable et à l'écoute.
VIRGINIE, 2-night trip