This has been my worst hotel experience thus far. This hotel is completely undeserving of the 4.5 star reviews it has received so far. I know that many of these reviews can be made without proof of visitation, so I believe that is the reason for the gleaming reviews. It is not plausible that anyone who has stayed here would say such positive things about this hotel. It is safe to say that this hotel ruined my entire trip and I am saddened to say that I went here based on these clearly false reviews.
This hotel was absolutely disgusting:
1. There was hair (not mine or my partner’s) all over the floor and bed.
2. There were stains all of the back of the door that I can only hope were toothpaste.
3. The windows were too dirty to properly look out of.
4. There was no soap in the soap dispenser.
5. They only provided one single towel for two people and were unwilling to provide with more towels, despite our numerous requests.
6. The room number was broken. It was not even attached to the door.
7. The lamp was broken.
8. The white nightstand has brown stains on the side that looked like fecal matter.
Unfortunately, I had prepaid for this trip and could not find an additional place to stay on such short notice for my short trip. When I voiced my concerns to the owner, he ensured me I would receive a refund almost four months ago. I have screenshots to show our conversations. He has done no such thing. Expedia has done nothing to rectify this matter.