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Hotel Castelo

2.5 star property
Hotel in Palmas

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Photo gallery for Hotel Castelo

Exterior
1 bedroom, minibar, free WiFi, bed sheets
Lobby sitting area
1 bedroom, minibar, free WiFi, bed sheets
Lobby sitting area
Experience the warm hospitality of Hotel Castelo, where a free breakfast buffet and dry cleaning services make your stay seamless. Connect to in-room WiFi, enjoy smoke-free premises, and take advantage of concierge services with helpful staff.

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
  • Non-smoking
  • Free breakfast
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (10)

  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Minibar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Free toiletries, towels, shampoo, toilet paper

Double Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Free toiletries, towels, shampoo, toilet paper

Twin Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 6 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Free toiletries, towels, shampoo, toilet paper

Single Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Minibar
Oven
Cable channels
Daily housekeeping
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Quadruple Room, Multiple Beds

Free toiletries, towels, shampoo, toilet paper

Economy Quadruple Room, Multiple Beds

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Quadruple Room

Free toiletries, towels, shampoo, toilet paper

Quadruple Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 6 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room, 3 Single Beds

Free toiletries, towels, shampoo, toilet paper

Triple Room, 3 Single Beds

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 6 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, Multiple Beds

Free toiletries, towels, shampoo, toilet paper

Triple Room, Multiple Beds

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Lobby

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  • Pet-friendly
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9.2 out of 10, Wonderful, 278 reviews
The price is HK$550
HK$578 total
includes taxes & fees
16 Sept - 17 Sept
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About the area

Map
Quadra 103 Norte Rua NO 11, Lote 19, Plano Diretor Norte, Palmas, TO, 77001-036

What's nearby

  • Capim Dourado Shopping - 14 min walk - 1.2 km
  • Praca dos Girassois - 14 min walk - 1.2 km
  • Araguaia Palace - 14 min walk - 1.2 km
  • Shopping Palmas Mall - 1 min drive - 1.2 km
  • Praia da Graciosa - 5 min drive - 3.8 km

Getting around

  • Palmas (PMW-Brigadeiro Lysias Rodrigues) - 59 min drive
  • Terminal Multimodal de Palmas - Porto Nacional Station - 27 min drive

Restaurants

  • ‪D’talia - ‬12 min walk
  • ‪simetriarestaurantepalmas - ‬12 min walk
  • ‪Churrascaria Bom Gosto - ‬5 min walk
  • Dom Vergílio Grill Pizza & Chopp
  • ‪Churrascaria Portal do Sul - ‬11 min walk

About this property

Hotel Castelo

Enjoy your visit to Palmas with a stay at Hotel Castelo. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 9:30 AM.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 75 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets stay for free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Room service

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

Hotel Castelo Hotel
Hotel Castelo Palmas
Hotel Castelo Hotel Palmas

Frequently asked questions

Does Hotel Castelo offer free cancellation for a full refund?

Yes, Hotel Castelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Castelo?

Yes, pets stay free.

Is parking offered on site at Hotel Castelo?

No, unfortunately. However, there's street parking available.

What are the check-in and check-out times at Hotel Castelo?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.

What's the area around Hotel Castelo like?

Hotel Castelo is a short 14-minute walk from Praca dos Girassois and 16 minutes' walk from Capim Dourado Shopping.

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Hotel Castelo Reviews

Reviews

4.0

4.8/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

8/10 Good

Cristovam, 6-night trip

2/10 Terrible

E uma vergonha, a foto referencia não tem nada haver com o hotel, o quarto que me ofereceram era horrível sem condições de habitação, não fiquei no hotel e estou pedindo reembolso do valor pago.
HAMILTON, 5-night trip

2/10 Terrible

Não se hospedam

Chegamos ao Hotel quase 14 da tarde , depois de horas de avião , tínhamos feito reserva pelo Hotel.com com bastante antecedência e chegando a atendente disse q não existia reserva e q não trabalhava com o site a muito tempo e eles estavam lotados e tal . Depois de muito tempo deixou a gente a um quarto até resolver e a gerente chegar . O quarto tem uma banheira encardida , cheirava esgoto, sem.toalha de rosto , sem papel higiênico, cheio de pernilongos . Liguei no hotel.com pq o quarto não tinha nada com o q reservei, porém não resolveu nada , o atendente disse para eu resolver com o hotel é pronto . Acionei meu advogado q entrou em contato com hotel e remanejaram a gente para um quarto um pouco melhor , porém os pisos estão meio soltos, a banheira está com motor de hidro aparente o q da muito medo por ter criança e não pode ligar hidro pq cai água nesses fios . Não tem toalha de rosto nos banheiros . Café da manhã fraco , um calor enorme e não tem gelo , o suco é quente . Viemos para um congresso a cidade está lotada de engenheiros e eles não se prepararam , não tem manteiga , pão de queijo duro , pouca variedade, quando acaba não repõe, balde de gelo vazio , faltava faça , colher , açúcar.
lucas, 8-night trip