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The Oriental Jade Hotel

5.0 star property
Luxury hotel with spa, near Hoan Kiem Lake

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Photo gallery for The Oriental Jade Hotel

Lake
Point of interest
Lobby sitting area
Poolside bar
Outdoor pool, pool loungers
Surrounded by Hanoi’s rich history, The Oriental Jade Hotel offers a serene retreat near Hoan Kiem Lake. Treat yourself to a rejuvenating Thai massage at O' Signature Spa, unwind with poolside cocktails or enjoy an invigorating workout in the gym.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • Pool
  • Connecting rooms available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • Room service
  • Business centre
  • 2 meeting rooms
  • Airport pick-up service

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Pearl Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Free extra futon mattress
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Diamond Church View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Sapphire Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Jade Terrace City View

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Ruby City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Living room

Gem Suite Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Sapphire Twin Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Pearl Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Emerald Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for O'Presidential Suite Lake View

View from room

O'Presidential Suite Lake View

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 150 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.6 out of 10, Exceptional, (344)
The price is HK$1,120
includes taxes & fees
2 Mar - 3 Mar
GRAND HOTEL du LAC Hanoi
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About the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral of Hanoi - 3 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Dong Xuan Market - 12 min walk
  • Hanoi Opera House - 13 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 19 min walk
  • Airport pickup service

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Càfê RuNam - ‬2 min walk
  • Pepperonis

About this property

The Oriental Jade Hotel

The Oriental Jade Hotel offers a fantastic location, putting you a short five-minute walk from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials or reflexology. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the pool and helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • Bike rentals nearby
  • Ecotours nearby

Working away

  • Business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Magnifying mirror
  • Lowered plug sockets in bathroom
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 80
  • Well-lit path to entrance
  • Area rugs in public areas
  • Area rugs in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free extra futon

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Local maps

Special features

Spa

O' Signature Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle service is offered for an extra charge of VND 634500 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Bed sheets are available for an extra charge (or guests may bring their own)

Children & extra beds

  • Rollaway beds are available for VND 1200000 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
State tax ID – 0106639879

Also known as

The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Does The Oriental Jade Hotel offer free cancellation for a full refund?

Yes, The Oriental Jade Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Oriental Jade Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Oriental Jade Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Oriental Jade Hotel?

Sorry, there's no on-site parking at The Oriental Jade Hotel.

Is an airport shuttle service offered by The Oriental Jade Hotel?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 634500 per vehicle.

What are the check-in and check-out times at The Oriental Jade Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at The Oriental Jade Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Oriental Jade Hotel also has a fitness centre and spa services.

Are there restaurants at or near The Oriental Jade Hotel?

Yes, there's an on-site restaurant.

What's the area around The Oriental Jade Hotel like?

The Oriental Jade Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from St. Joseph's Cathedral of Hanoi. Travellers say that the hotel is in a great location.

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The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel. Fantastic location and friendly service.
Anders, 1-night trip

10/10 Exceptional

They staff were great, very helpful and professional.
Yara, 1-night trip

10/10 Exceptional

Great hotel, great greeting.
Wonderful welcome, and service. Explained many things to us and had a guide of how to navigate around Hanoi. Would highly recommend.
James, 1-night trip

10/10 Exceptional

Must come
Great location. Amazing hotel and staff! We had a wonderful stay in Hanoi! Highly recommend it.
Cristiana, 1-night trip

10/10 Exceptional

It was amazing. The staff was exceptional, the spa was superb. The only issue is the price. Totally overpriced for a very small room.
Michelle, 3-night trip

10/10 Exceptional

Great location and excellent staff.
Karen, 3-night trip

10/10 Exceptional

Breakfast is 5*****, room and amenities were wonderful.
Ronaldo, 3-night trip

10/10 Exceptional

Great stay in Hanoi
Amazing hospitality by the hotel group
Rajadev, 2-night trip

10/10 Exceptional

Excellent boutique hotel, wonderfully attentive staff, right in the centre of bustling Hanoi. Loved every minute of our stay here.
Marcel, 5-night trip

10/10 Exceptional

Top! Every time again
A gem in Hanoi. Best location in the city center (French Quarter and Old Town) extremely friendly reception with welcome, drink and wet wipes, quick check-in and personal escort to the room. Rooms are not very large, but perfectly adequate for a city trip. Everything very tastefully furnished, everything you need is there. Very well assorted breakfast buffet plus a la carte menu. Five stars are justified!
Michael, 3-night trip

10/10 Exceptional

great thanks to hotel staff's warm hearted hospitality.
CHIKAO, 2-night trip

10/10 Exceptional

Elegant hotel. Staff service was superb
Peter, 2-night trip

10/10 Exceptional

Fantastic stay!
James, 1-night trip

10/10 Exceptional

Amazing staff, location & extremely comfortable!
minda, 2-night trip

8/10 Very good

Solid hotel
Hotel was a solid choice, although we stayed in better options in Hanoi. Good location for the Old Quarter and French Quarter. Hotel was a little dated and wouldn’t describe it as 5-star relative to other options nearby. Breakfast that was included was lovely.
2-night trip

10/10 Exceptional

AMAZING SERVICE
The service at the Oriental Jade is impeccable. The room was not luxurious but very well appointed. I would without a doubt stay at this hotel for the service alone. The front desk, food servers, and doorman were all AMAZING! They walked us out to the car with a gift at the end of our stay and did everything they could to ensure that we had a pleasant stay.
Brandi, 1-night trip

10/10 Exceptional

Been in SE Asia for 6-weeks. This is the best hotel we stayed.
Kent, 2-night trip

10/10 Exceptional

Great place to stay. Breakfast buffet and pool view is exceptional !!
Tuan, 1-night trip

10/10 Exceptional

Very helpful staff

10/10 Exceptional

Highly recommended. Great location, staff were attentive and very customer oriented. Room was clean and quiet. Would definitely come back again to stay here!
M, 1-night trip

10/10 Exceptional

Great central hotel in Hanoi... Staff go above & beyond to make an amazing impression.
Dorothy, 2-night trip

10/10 Exceptional

Leaving was the hardest part! We loved our stay
Lisa, 2-night trip

10/10 Exceptional

Great stay - highly recommend!
Michael, 2-night trip

10/10 Exceptional

Staff are amazing, room size is what is expected for being in old quarter. Overall an amzing experience

10/10 Exceptional

Lovely staff in a great Location easy walking distance to most things .
Jane, 4-night trip