No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000
What's nearby
Hoan Kiem Lake - 3 min walk
St. Joseph's Cathedral of Hanoi - 3 min walk
Thang Long Water Puppet Theatre - 6 min walk
Quan Chuong Gate - 13 min walk
Hanoi Opera House - 13 min walk
Getting around
Hanoi (HAN-Noi Bai Intl.) - 43 min drive
Ga Thuong Tin Station - 17 min drive
Hanoi Long Bien Station - 18 min walk
Hanoi Railway Station - 19 min walk
Airport pickup service
Restaurants
Nhà Hàng Huyền Hương - 1 min walk
Starbucks Reserve - 1 min walk
Polite & Co - 1 min walk
Càfê RuNam - 2 min walk
Pepperonis
About this property
The Oriental Jade Hotel
The Oriental Jade Hotel offers a fantastic location, putting you a short five-minute walk from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials or reflexology. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the pool and helpful staff.
Languages
English, Vietnamese
At a glance
Hotel size
120 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 15
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport pickup on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
O' Signature Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 600000 for adults and VND 600000 for children
Airport shuttle service is offered for an extra charge of VND 634500 per vehicle. Maximum occupancy 2
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Bed sheets are available for an extra charge (or guests may bring their own)
Children & extra beds
Rollaway beds are available for VND 1200000 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
State tax ID – 0106639879
Also known as
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi
Frequently asked questions
Does The Oriental Jade Hotel offer free cancellation for a full refund?
Yes, The Oriental Jade Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Oriental Jade Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Oriental Jade Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Oriental Jade Hotel?
Sorry, there's no on-site parking at The Oriental Jade Hotel.
Is an airport shuttle service offered by The Oriental Jade Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is VND 634500 per vehicle.
What are the check-in and check-out times at The Oriental Jade Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at The Oriental Jade Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Oriental Jade Hotel also has a fitness centre and spa services.
Are there restaurants at or near The Oriental Jade Hotel?
Yes, there's an on-site restaurant.
What's the area around The Oriental Jade Hotel like?
The Oriental Jade Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from St. Joseph's Cathedral of Hanoi. Travellers say that the hotel is in a great location.
The Oriental Jade Hotel Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
19 January 2025
Diane
Diane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 January 2025
Rob
Rob, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 January 2025
Anand
Anand, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2024
Roei
Roei, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 December 2024
Solid hotel
Hotel was a solid choice, although we stayed in better options in Hanoi. Good location for the Old Quarter and French Quarter. Hotel was a little dated and wouldn’t describe it as 5-star relative to other options nearby. Breakfast that was included was lovely.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Excellent hotel, great location, outstanding staff
My wife and I had an excellent stay at the Oriental Jade Hotel. We were greeted very warmly upon arrival and were shown to immaculate rooms. Breakfast was excellent, and included regional specialties in addition to standard western fare. We found the staff to be attentive, kind, and always eager to help.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
William
William, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Great stay in Hanoi
Amazing hospitality by the hotel group
Rajadev
Rajadev, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Zhenyong
Zhenyong, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Zhenyong
Zhenyong, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Joshua
Joshua, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Perfectly
Хороший отель, никаких нареканий.
Отличный отзывчивый персонал.
Удобное расположение.
Genadi
Genadi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Excellent boutique hotel, wonderfully attentive staff, right in the centre of bustling Hanoi. Loved every minute of our stay here.
Marcel
Marcel, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 October 2024
In terms of staff & service 10/10 - best hotel I’ve stayed in from a service perspective. Only note to mention is the rooms may need a bit of soundproofing.
Aaron
Aaron, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 October 2024
Amazing hotel with amazing staff. Very clean and comfortable room. Excellent breakfast. Great view from the rooftop pool. Everything is perfect
Irina
Irina, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
25 October 2024
N/A
Hung
Hung, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
24 October 2024
Kristy
Kristy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Great hotel overall with great location. The only thing that would be nice is if the restaurant (for breakfast) was located in an arra other than the basement. It’s well decorated but still… but the service was impeccable they even invited us on the ride back to the airport for free simply because of the ‘inconvenience’ of breakfast being in the basement. Amazing customer service!
Derek
Derek, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 October 2024
Walkable in the old town
Baiyu
Baiyu, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
22 October 2024
Leaving was the hardest part! We loved our stay
Lisa
Lisa, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 October 2024
My fiancé and I loved this hotel. Everyone was extremely friendly and helpful. Leaving was the hardest part
Lisa
Lisa, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 October 2024
The best hotel ever.
Second time at this hotel and everything was amazing as the first time. Nothing to fault, comfortable bed, amazing views from the room and rooftop pool. Excellent breakfast and exceptional service from all the staff.