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Hotel Diana

3.5 star property
Hotel with spa, near Palafoxiana Library

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Photo gallery for Hotel Diana

Terrace/patio
Restaurant
Bathroom
Premium bedding, down duvets, in-room safe, blackout curtains
Exterior
Near Puebla Cathedral, Hotel Diana offers an inviting getaway with a free daily manager's reception and laundry facilities. Unwind at the onsite spa or enjoy a drink at the bar. With multilingual staff, helpful service is always available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Connecting rooms available
  • Air conditioning
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King

Premium bedding, down duvets, in-room safe, blackout curtains

Master Suite King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

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The price is HK$291
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About the area

Map
Av 5 Pte #329, Puebla, PUE, 72000

What's nearby

  • Puebla Cathedral - 7 min walk - 0.6 km
  • Zócalo de Puebla - 7 min walk - 0.6 km
  • Puebla Convention Center - 15 min walk - 1.3 km
  • Fort Loreto - 4 min drive - 2.3 km
  • Centro Expositor - 7 min drive - 4.5 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 44 min drive
  • Puebla–Cholula Tourist Train Terminal - 20 min walk

Restaurants

  • ‪Profética - Casa de la Lectura - ‬3 min walk
  • ‪Fonda de Santa Clara - ‬3 min walk
  • ‪ATTA Salon Cafe - ‬2 min walk
  • Calavera Coyote: Pulqueria
  • ‪Fonda Margarita VIP - ‬1 min walk

About this property

Hotel Diana

When you stay at Hotel Diana, you'll be in a great location, within a short 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 27 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Free off-site parking within 328 ft

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Laundry facilities are available for an extra charge of MXN 60.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Diana Hotel
Hotel Diana Puebla
Hotel Diana Hotel Puebla
El Capricho Hotel Boutique
HELP_OUTLINE

Frequently asked questions

Does Hotel Diana offer free cancellation for a full refund?

Yes, Hotel Diana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Diana?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Diana?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Diana?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Check-out time is noon.

What is there to do at Hotel Diana and nearby?

Hotel Diana has a spa.

Are there restaurants at or near Hotel Diana?

Yes, there's an on-site restaurant.

What's the area around Hotel Diana like?

Hotel Diana is in Puebla Historic Center, a short 5-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

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Hotel Diana Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Booking
Bed

Reviews

8/10 Good

REALLY NEAR THE CITY CENTRE, COMFORTABLE, CLEAN, NOT EXPRENSIVE.
Norma Lourdes, 1-night trip

10/10 Excellent

Excelente
Rosaura, 1-night trip

10/10 Excellent

I will definitely come back.
Marly, 16-night trip

2/10 Terrible

The rooms were not as clean in us. They show on the pictures.This surface wasn't good
Margarita, 1-night trip

10/10 Excellent

10/10
Kir araset, 1-night trip

10/10 Excellent

👌
Israel, 1-night trip

10/10 Excellent

It is in a great location in the center of Puebla
Emily R, 1-night trip

10/10 Excellent

Ok
Arlette, 3-night trip

10/10 Excellent

Clean. Attentive staff. Good location. Relatively quiet. Nice rooftop bar. Good breakfast. Comfy beds. Modern design furnishings.
Erik paul, 4-night trip

10/10 Excellent

Amazing hotel and staff, worth it!
Veysel, 1-night trip

10/10 Excellent

Great staff premises are clean and cozy.
Bertha, 1-night trip

8/10 Good

It’s second or third time’s me I stay here, all staff really friendly
Hugo, 4-night trip

8/10 Good

Hotel is great for its price and location, staff could be a little nicer. Room doors are not too sound proof, at least on ground floor, there was noise from outside. Overall, however, it was a good stay.
Alfredo, 1-night trip

10/10 Excellent

Excellent place to stay. The room was clean and the attention was amazing
Nicole, 1-night trip

6/10 Okay

Stay was ok, just no much furniture, neither a fridge. Feels the room empty
J Carlos, 3-night trip

8/10 Good

Hotel is nice and clean, the location was very convenient and walkable. Staff was very attentive and courteous. The bathroom is a little small but not a deal breaker. Had AC problems in one of the rooms, was provided with a small fan to help some, disappointed that were not offered some kind of credit or at least a free breakfast to make up for the inconvenience.
Jose, 1-night trip

8/10 Good

Well-maintained, charming and conveniently located to many walkable attractions and restaurants.
Donald, 1-night trip

8/10 Good

.
Jose Eduardo, 1-night trip

8/10 Good

.
Aaron, 2-night trip

8/10 Good

Convenient, clean and comfortable. Everyone was really nice and we even got an upgrade to a jr. suite. The only bad thing is that the shower didn't have a door or curtain which made it uncomfortable to take a shower with water splashing all over the bathroom. We asked for more towels to hang them as "curtains" but that didn't help much.
Juan Ramon, 3-night trip

10/10 Excellent

Clean room
Rafael, 1-night trip

10/10 Excellent

Good
Fermin, 1-night trip

8/10 Good

ok
BERNARDO LOPEZRAYON, 2-night trip

10/10 Excellent

Convenient location to central Puebla. Very walkable. Seemed safe at all hours. Relatively quiet. There was what I think was a kitchen exhaust fan that can be heard throughout the building. Bothersome if resting during the day but it is turned off around 10-10:30pm; starts up around 7:30am. Also in early morning there are loud banging noises…thuds…like someone moving boxes or supplies. I get up early…not a problem but thought it odd every morning. Bed was super comfortable. Adequate plugs for charging phone and other devices. Everything worked in room except one bedside lamp…burned out bulb? Wifi good but TV was spotty. Kept freezing up and I never could get my YouTube channels in English. Translated them to Spanish; I think thatʻs a fault of the system they use - TotalPlay. I gave up and watched everything on my phone. I did eat breakfast at the hotel three mornings. Food and service were generally good. Yet somehow with different Sunday crew rules changed a bit with the special and what was or wasnʻt included. Sunday service was slower...less attentive waiter. Would stay again given price and location.
John, 5-night trip

8/10 Good

ok
Ernesto Javier, 1-night trip