At The Balmoral Hotel, experience the warmth of Durban in style. Enjoy a meal at the on-site restaurant offering Halal dishes, take in breathtaking views from the terrace, and stay connected with free WiFi. Previous guests loved this upscale family-friendly hotel's attentive service.
Reviews
7.87.8 out of 10
Good
Popular amenities
Airport transfer
24/7 front desk
Laundry facilities
Air conditioning
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants
Breakfast available
24-hour room service
Babysitting
24-hour business centre
Business centre
Airport shuttle
Casino shuttle
Terrace
24-hour front desk
For families (6)
Babysitting (surcharge)
Fridge
Television
Terrace
Daily housekeeping
Laundry facilities
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Studio Non Sea-Facing
Studio Non Sea-Facing
Highlights
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Sleeps 2
1 Double Bed
View all photos for Standard Sea Facing
Standard Sea Facing
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Fireplace
Air conditioning
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Designer toiletries
18 sq m
Ocean view
Sleeps 1
1 Double Bed
View all photos for Standard Twin Room, 1 Bedroom, Non Smoking
Standard Twin Room, 1 Bedroom, Non Smoking
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Fireplace
Air conditioning
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Designer toiletries
18 sq m
Sleeps 2
2 Twin Beds
View all photos for Superior Sea Facing
Superior Sea Facing
Highlights
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Ocean view
Sleeps 2
2 Twin Beds
View all photos for Executive King Room, 1 Bedroom, Sea Facing
Executive King Room, 1 Bedroom, Sea Facing
Highlights
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free rollaway/extra beds
Fridge
Plasma TV
Separate bedroom
45 sq m
Ocean view
Sleeps 1
1 King Bed
View all photos for Executive Twin Room, Sea Facing
Durban International Convention Centre - 15 min walk - 1.3 km
Durban Beach - 2 min drive - 2.2 km
uShaka Marine World - 2 min drive - 2.2 km
Moses Mabhida Stadium - 3 min drive - 3.6 km
Getting around
Durban (DUR-King Shaka Intl.) - 32 min drive
Airport shuttle (surcharge)
Casino shuttle (surcharge)
Restaurants
McDonald's - 1 min walk
KFC
KFC
Nando's - 3 min walk
Grand Bay Spur Steak Ranch - 6 min walk
About this property
The Balmoral Hotel
At The Balmoral Hotel, you'll be a short five-minute drive from uShaka Marine World and Durban Beach. For a bite to eat, guests can visit restaurant, which serves Halal dishes and is open for breakfast, lunch and dinner.
Languages
English, Zulu
At a glance
DONE
Hotel size
95 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is 11 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Children
No cots (infant beds)
Babysitting*
Supervised childcare*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
On-site parking is limited
Free off-site parking within 1 mi
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Off-site
Casino shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
24-hour room service
Travelling with children
Supervised childcare (surcharge)
What to do
Beach access
Discount at nearby fitness centre
Bike rentals nearby
Golfing nearby
Scooter/moped hire nearby
Skydiving nearby
Whale watching nearby
Working away
24-hour business centre
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Banquet hall
Accessibility
Wheelchair-accessible bathroom dressing table
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Accessible airport shuttle
Well-lit path to entrance
Thin carpet in room
Room amenities
Be entertained
42-inch plasma TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Fireplace
Freshen up
Shower only
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Shared accommodations
Special features
Dining
Restaurant – This restaurant specialises in Halal dishes and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 185 per person
Airport shuttle service is offered for an extra charge of ZAR 470.00 per vehicle (one-way. Maximum occupancy 6)
Casino shuttle service is offered for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Airport shuttle service for children costs ZAR 50 (one-way)
Policies
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Also known as
Balmoral Hotel Durban
Balmoral Durban
The Balmoral Hotel Hotel
The Balmoral Hotel Durban
The Balmoral Hotel Hotel Durban
Frequently asked questions
Does The Balmoral Hotel offer free cancellation for a full refund?
Yes, The Balmoral Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Balmoral Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Balmoral Hotel?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by The Balmoral Hotel?
Yes, an airport shuttle is available. The charge is ZAR 470.00 per vehicle one-way.
What are the check-in and check-out times at The Balmoral Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM.
Is there an on-site casino at The Balmoral Hotel?
No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (3-min drive) is nearby.
What is there to do at The Balmoral Hotel and nearby?
Have fun with nearby activities such as cycling and skydiving, and practise your swing on the nearby golf course.
Are there restaurants at or near The Balmoral Hotel?
Yes, restaurant offers Halal dishes.
What's the area around The Balmoral Hotel like?
The Balmoral Hotel is located near Golden Mile in Durban Beachfront, a short 15-minute walk from Workshop Mall and 15 minutes' walk from Harbour.
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The Balmoral Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
15 Jul 2025
Brilliantly attentive staff, excellent breakfast and great location right on the sea shore.
Amanda
Amanda, 2-night trip
10/10 Excellent
9 Jun 2025
Had a great time and they treated us Comrades runners well.
David
David, 5-night trip
10/10 Excellent
1 Apr 2025
Overall, this is a good property in a sketchy area. The staff is friendly.
Javid Jameel
Javid Jameel, 10-night trip
10/10 Excellent
17 Jun 2025
The hotel staff is beyond the friendliest and most helpful staff I have ever encountered while traveling extensively. From the hotel manager, reception desk, the restaurant, and the housekeeping staff, everyone was incredible. We had a room facing the water, so it was incredible to look out the windows and clearly see the water and beach. The room was not noisy at all. Breakfast had lots of options and we ate dinner in the hotel almost every night. We already booked this hotel for next year for 10 days.
William
William, 9-night trip
10/10 Excellent
11 Jun 2024
Very Close to the Comrades Marathon Start, ICC, Kingmead, and in front of beach.
Lihor
Lihor, 4-night trip
8/10 Good
25 Aug 2023
Very old hotel, charming and quaint, its beachfront but unsafe to walķ to beach, bothered by homeless beggars and illegal sellers..parking was safe and secure at the rear. Staff was friendly, helpful and very pleasant. As my wife is disabled the first disabled room was unsuitable due to the shower . We were moved to a better equipped bathroom which improved our stay.
Rabia
Rabia, 10-night trip
10/10 Excellent
22 Jun 2025
jack
jack, 4-night trip
10/10 Excellent
7 Jun 2025
jack
jack, 2-night trip
10/10 Excellent
4 Apr 2025
It is a very old hotel but still has its charm. Location in front of the beach is a big plus, The security at the hotel is good, the food is good. Overall, this old lady is still kicking.
Ricardo
Ricardo, 2-night trip
10/10 Excellent
11 Jun 2024
Hendrik
Hendrik, 5-night trip
10/10 Excellent
27 Mar 2024
Kaizer
Kaizer, 2-night trip
8/10 Good
30 Dec 2023
Wiseman
Wiseman, 1-night trip
10/10 Excellent
26 Nov 2021
Beach Proximity
Amazing staff and service at the hotel
The added view and proximity to the Beach was just an icing
Nicholas
Nicholas, 5-night trip
8/10 Good
20 Nov 2021
Verified traveller
2-night trip
10/10 Excellent
12 Oct 2021
Boitumelo
Boitumelo, 2-night trip
8/10 Good
7 Sept 2021
My stay was excellent and Covid protocol was followed/implemented.The hotel is and clean and the rooms are very clean and fresh.
Msawenkosi
Msawenkosi, 1-night trip
2/10 Terrible
6 Aug 2021
Skip this place
A bad experience and certainly not a 4 star rating worthy, poorly maintained . Dirty carpet and lifting floor boards .
Norberto
Norberto, 1-night trip
10/10 Excellent
11 Jul 2021
nice stay for older building
Verified traveller
1-night trip
8/10 Good
5 Jun 2021
Family of 3 vacation
The Balmoral gives value for money but the infrastructure is quite old.
Verified traveller
2-night trip
10/10 Excellent
8 Feb 2021
Allan
Allan, 1-night trip
8/10 Good
27 Jan 2020
The personnel went out of their way to make it a good experience. The politeness of the staff was evident right from the security guard outside to the cleaners.
Verified traveller
2-night trip
10/10 Excellent
12 Jan 2020
Amazing
Bongiwe
Bongiwe, 3-night trip
10/10 Excellent
3 Jan 2020
Value for Money
Good location right opposite the beach..secure parking behind hotel..excellent room..good management team..value for money
gregg
gregg, 1-night trip
8/10 Good
24 Nov 2019
Old style colonial hotel like going back in time! Very helpful staff. Lovely setting right on the beach in Durban. Some of the fixtures and fittings could do with refreshing or updating - for instance stair carpets very worn. Overall a very good experience though.
Verified traveller
2-night trip
2/10 Terrible
21 Nov 2019
Totally appalled to arrive home to the UK to be informed that my credit card had been subject to credit card fraud of a few hundred GB pounds and I know that it had to be by a member of staff at this hotel. So watch out there are criminals at this hotel.