2/10 Poor
16 July 2024
We arrived and the host was not present. The staff did not speak a word of English had to use Google translate which was very challenging; we booked a 1 bed they put us in a 2 bdrm and made us move the next day as we were leaving for our outing. Communication was terrible practically abysmal. AC was not functioning properly it was very cold and could not adjust temperature, windows did not close properly, the 1bdrm (Rm303) bathroom had no shower curtain or door so when you’re showering the entire bathroom floor is wet! There was condensation in our (outside) bedroom door. Our friends stayed in the room next to us and there was mold on the wall. The host/owner really need to fix/clean it up before renting the rooms in that type of condition.
Ramona
Ramona, 2-night trip
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