The staff were extremely rude and because I called them on it would not let us check in. I have NEVER had an experience like this. They gave us second rate service from the get go because we used hotels.com!! All we wanted was to see if we could swap a one bed room for two beds. Their customer service was non existent. I’m making a formal complaint with hotels.com and also my credit card company. DO NOT STAY at this motel!!
Elizabeth
Elizabeth (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
christina
christina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Our room was clean and well stocked. The room didnt have carpet, which I like because I can tell that the floor is clean. Also, the staff at this place is amazing. This was our second time staying there, and both times the staff went above and beyond to accommodate our needs. I really appreciate them.
Joy
Joy (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月4日
It was ok
leonore
leonore (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Tomas
Tomas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月24日
Opinião pessoal.
Ótima localização, ótimo quarto, porém um pouco barulhento, mas nada que incomode muito. Recomendo!!
djalma
djalma (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Jessica
Jessica (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月14日
Maria
Maria (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Nice clean hotel in a pretty good neighborhood, convenient
benjamin
benjamin (3 晚家庭旅程)
Orbitz 真實旅客評價
8/10 很好
2024年12月8日
Eamon
Eamon (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月5日
Christi
Christi (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
It's comfortable, convenient. Mel's diner around the corner, parking, friendly management
Geneva
Geneva (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月11日
The fridge smelled bad and there was a bunch of hair in the toilet that was stuck.
Mara
Mara (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月11日
Nice place to stay
The front desk clerk was great super nice ans helpful with information of the city and our surroundings.very sweet and gave us a good room .out tv was not working at first they were quick to fix the issue.
Jessica
Jessica (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Carmen
Carmen (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月27日
I stay here often. Basic, clean, safe && convenient. How much time do you spend in a room in San Fran? Great value!
Richard J
Richard J (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Diosdado
Diosdado (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
DiosdadovDiosfado
DiosdadovDiosfado (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月20日
Kathryn
Kathryn (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Location is PERFECT- It felt really safe and lots of food places within walking distance. Fisherman's Wharf, Pier 39 and Japantown are a decent $7-12 Uber ride away. Big Bus tour (I recommend!) pick up/drop off point is a close walk away.
Parking is limited but the couple days we took the car out, we were able to get a parking spot when we got back. We also arrived late (9pm) on the first night and there was parking available.
Rooms are clean, housekeepers are friendly and location is pretty quiet (only could hear the occasional car speeding by).
But the most memorable part of our stay was the front desk girl (I wish I got her name!!) She was SUPER friendly and really helpful with tips and must see places .... She made a lasting impression on us and are grateful to have had her as part of first trip to SF.
I'll be sure to stay here for all future trips and recommend it to all my family and friends!