Bocagrande Carrera 1 Calle 8 #12, Cartagena, Bolivar, 3939
What's nearby
Bocagrande Beach - 1 min walk - 0.1 km
Rio Cartagena Casino - 7 min walk - 0.6 km
Castillo Grande Beach - 19 min walk - 1.6 km
Clock Tower - 4 min drive - 3.0 km
Cartagena de Indias Convention Center - 4 min drive - 3.1 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 18 min drive
Airport shuttle (surcharge)
Restaurants
Crepes & Waffles - 4 min walk
Juan Valdez Café - 4 min walk
El Gran Pandebono - 2 min walk
Juan Valdez Café - 3 min walk
Chef Julian - 4 min walk
About this property
Hotel Capilla del Mar
Hotel Capilla del Mar is a great choice for your beach stay in Cartagena. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. RESTURANTE DEL BUFFET, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a fitness centre and a steam room. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
202 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Due to a government requirement to protect the coastline, this property will not have beach access until further notice. Beach activities and services will not be available during this time.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs only, 1 total, up to 9 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
RESTURANTE DEL BUFFET – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
RESTAURANTE SAN MARINO – Overlooking the ocean, this restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Airport shuttle service for children up to age 11 costs COP 50000
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pet deposit: COP 1250000 per night
Pets are allowed for an extra charge of COP 125000 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Capilla Mar Global Hotel Cartagena
Capilla Mar Global Hotel
Capilla Mar Global Cartagena
Capilla Mar Global
Hotel Capilla Del Mar Global
Hotel Capilla Mar Cartagena
Hotel Capilla Mar
Capilla Mar Cartagena
Capilla Mar
Capilla Del Mar Global Hotel
Hotel Capilla del Mar Hotel
Hotel Capilla del Mar Cartagena
Hotel Capilla del Mar Hotel Cartagena
Frequently asked questions
Does Hotel Capilla del Mar offer free cancellation for a full refund?
Yes, Hotel Capilla del Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Capilla del Mar?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hotel Capilla del Mar?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 9 kg per pet. There's a charge of COP 125000 per pet, per night, and there's also a deposit of COP 1250000 per night. Service animals are exempt from fees. Food and water bowls are available.
Is an airport shuttle service offered by Hotel Capilla del Mar?
Yes, an airport shuttle is available. The charge is COP 50000 per vehicle one-way.
What are the check-in and check-out times at Hotel Capilla del Mar?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel Capilla del Mar?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min walk) is nearby.
What is there to do at Hotel Capilla del Mar and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Capilla del Mar also has a steam room.
Are there restaurants at or near Hotel Capilla del Mar?
Yes, there are 2 on-site restaurants, featuring local and international cuisine and ocean views.
Does Hotel Capilla del Mar have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Capilla del Mar like?
Hotel Capilla del Mar is a short 1-minute walk from Bocagrande Beach and 16 minutes' walk from El Laguito Beach. Travellers give top marks for the hotel's prime location.
Hotel Capilla del Mar Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Fair
24 November 2024
Cartagena
Gloria
Gloria, 4-night family trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Good but will try another area next time.
The area of our stay could have been better. We were close to the beach but our beach area was under construction so we just used the pool. The pool was very clean and great to swim.
Joseph
Joseph, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Excellent bell hop service, check in was long and they would not let us check in early. Laundry prices were outrageous & the morning buffet was very bland. Hotel is nice, but joining room walls are very thin so you can hear everything of your neighbors
Verified traveller
6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
juilo
juilo, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
juilo
juilo, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Nice and confortable hotel.
Lorena
Lorena, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Nice people. Good hotel
RENE
RENE, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
This hotel was honestly one of the best hotels my family and I have ever been to. The staff were so caring and always welcoming. The breakfast that was included was delicious and very typical in Colombia. The street that this hotel is in is perfect everything is at walking distance and all the locals are very helpful is your are lost. 10/10 experience
Vanessa
Vanessa, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
The room was big, the room had a large table that made it easy to accommodate all our belongings. The sink was outside the bathroom which allow my wife to start getting ready while I was showering. The only surprise was that I made two local phone calls and they charged me 7900 pesos which was a surprise. The phone calls lasted 30 seconds. The view was nice. We could see the ocean and the room had a nice balcony. The hotel provides towels to go to the beach. And there are a lot of options to eat around these areas. The breakfast at the hotel was decent. The last day they let me stay late due to a VIP status with Expedia. But overall, the location and the size of the rooms made this hotel my favorite out of the two I used during my vacation in Cartgena.
Carlos
Carlos, 3-night trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Beatriz
Beatriz, 3-night trip
Verified Expedia guest review
6/10 Good
29 August 2024
Andres
Andres, 2-night trip
Verified Expedia guest review
6/10 Good
24 August 2024
Decent but lacking in customer service
A very good size suite but without the finishing touches and lacking in good customer service. For an expensive property, I was very disappointed at the fuss made over a misunderstanding about the number of guests in a 3-bedroom room. The extra charges requested for a third person to use the empty bed were absurd considering how much had already been paid for the room.
Matthew
Matthew, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
This is by far one of the best property in Cartagena great location beach front dining you name it. My mom loves it my wife loves it there makes my day to see my family so comfortable on vacation thank you to the Manager who always check on me during our stay as well as the front door security and the front desk customer service is 2nd to none.
Jason Roger
Jason Roger, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Vufhh
Juan Carlos
Juan Carlos, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
Santa
Santa, 3-night trip
Verified Hotels.com guest review
6/10 Good
17 August 2024
The hotel was good but at the entrance lot of water because the drains were clogged. It wasn't very pleasant since you use the entrance any time during the day
The room service was good but needs to improve cleaning in the bathroom and floor
During breakfast, I saw many broken hygiene standards like: people don't wear masks and gloves
cleaning the tables with the same napkins people were used to, high risk for contamination and spread of diseases also the organization was horrible tables close to the line service and the people pushing you when your sitting, I sent observation to the manager but still needs improvement
the city is dirty garbage on the streets and beaches
but still need improvement
Miguel
Miguel, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
They took the time to listen to how to make my stay more comfortable being a American coming to a 3rd world country can be a little scary sometimes
Jason Roger
Jason Roger, 4-night trip
Verified Expedia guest review
10/10 Exceptional
8 August 2024
Great hotel in a central location and the staff was excellent.
Melanie
Melanie, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
Eduardo
Eduardo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 July 2024
Nice place. At no fault of the hotel ugly abandoned hotel next to it. And noise party on beach all night some nights.
Jonathan
Jonathan, 6-night trip
Verified Expedia guest review
4/10 Fair
31 July 2024
Not the best option
Carlos
Carlos, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Great hotel, good food, wonderful staff, nice views from the top floors