Hotel New Palace offers a comfortable stay with amenities like laundry facilities and a restaurant. Connect to WiFi, enjoy buffet breakfast, or rent bikes to explore the surroundings. The overall condition of the hotel has impressed previous guests.
Enjoy your visit to Shingu with a stay at Hotel New Palace. Free perks include WiFi and wired Internet. Fellow travellers like the overall property condition.
Languages
English, Japanese
At a glance
Hotel size
93 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:00 AM
Restaurant
Shared microwave
Services
Front desk (limited hours)
Laundry facilities
Free newspapers in reception
Luggage storage
Bike hire
Facilities
Television in common areas
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
21-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Fridge
Free tea bags/instant coffee
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1540 per person
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Also known as
HOTEL NEW PALACE Hotel
HOTEL NEW PALACE Shingu
HOTEL NEW PALACE Hotel Shingu
Frequently asked questions
Does Hotel New Palace offer free cancellation for a full refund?
Yes, Hotel New Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel New Palace?
Sorry, there's no on-site parking at Hotel New Palace.
What are the check-in and check-out times at Hotel New Palace?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10:00 AM.
Are there restaurants at or near Hotel New Palace?
Yes, there's an on-site restaurant.
Does Hotel New Palace have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel New Palace like?
Hotel New Palace is a short 12-minute walk from Kumano Hayatama Taisha and 9 minutes' walk from Sacred Sites and Pilgrimage Routes in the Kii Mountain Range.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Hotel New Palace Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
20 October 2023
An enjoyable stay with nice helpful staff, thanks
Andrew
Andrew, 1-night trip
8/10 Very good
9 May 2024
Nice location, just 7 mins walk from JR station
Chung-Yin
Chung-Yin, 1-night trip
10/10 Exceptional
9 November 2024
Nice big, new, clean room. Amazing breakfast buffet. Convenient walk to the station, castle ruins, and Taisha. A little confusing at first because you enter on the ground floor by the parking garage, but the check in lobby is on the third floor. Just go up and have a nice stay.
Casey
8/10 Very good
6 September 2024
good
yoshifumi
yoshifumi, 1-night trip
10/10 Exceptional
17 February 2023
This hotel is a great value for the money if you decide to stay in Shingu. Rooms are clean and comfortable. It is Japanese business hotel so it runs efficiently and smoothly. The area is not aesthetically pleasing but it has all you need in regards to restaurants and shops to pick up stuff. Highly recommended.