Ristorante Pizzeria Italia da Nikolas - 9 min walk
About this property
Hotel Excelsior Bay
When visiting Malcesine, Hotel Excelsior Bay is a great choice to consider. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a fitness centre, a sauna and a snack bar/deli.
Languages
English, German, Italian
At a glance
Hotel size
60 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age – 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Free daily reception
Snack bar/deli
What to do
Beach nearby
Services
24-hour front desk
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Sauna
Accessibility
Lift
Lift door width (centimetres): 90
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Sleep well
Cot/infant bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Bidet
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.
Children & extra beds
Cots/infant beds are available for EUR 20.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
Only registered guests are allowed in the guestrooms.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT023045A1V6DPPMZS
Also known as
Hotel Excelsior Bay Hotel
Hotel Excelsior Bay Malcesine
Hotel Excelsior Bay Hotel Malcesine
Frequently asked questions
Does Hotel Excelsior Bay offer free cancellation for a full refund?
Yes, Hotel Excelsior Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Excelsior Bay?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Excelsior Bay?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Excelsior Bay?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 10:00 AM.
What is there to do at Hotel Excelsior Bay and nearby?
Hotel Excelsior Bay has an outdoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Hotel Excelsior Bay?
Yes, there's an on-site restaurant.
What's the area around Hotel Excelsior Bay like?
Hotel Excelsior Bay is a short 9-minute walk from Palazzo dei Capitani and 14 minutes' walk from Castello Scaligeri.
Hotel Excelsior Bay Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
13 September 2024
Fantastic hotel in a lovely town.
Peter
Peter, 7-night romance trip
Verified Expedia guest review
8/10 Very good
31 August 2024
The view of the lake and mountains from the hotel was breathtaking. Breakfast was excellent. It was quick and easy to walk into Malcescine which had loads of restaurants and a number of interesting spots. The hotel was quiet with very few children. More of an adult only hotel.
Marie
Marie, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
15 September 2023
Excellent location and service. Already planning a return for next year.
Coloman
Coloman, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 July 2023
Lovely lakeside hotel with friendly helpful staff.
Elaine
Elaine, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 September 2022
Hotel Excelsior Bay is an excellent hotel with a great Location on the Lake - Easy 10 x minute walk into the town center - Great breakfast - Comfy Room - nice staff too - we really enjoyed our stay at the hotel .
Stephen
Stephen, 6-night romance trip
Verified Expedia guest review
8/10 Very good
29 August 2022
Welcoming staff, amazing location a short stroll from the hustle bustle of the old town with stunning views of the lake. Great pool too, a rarity lakeside.
David
David, 7-night family trip
Verified Expedia guest review
8/10 Very good
30 July 2024
Stig
Stig, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2021
Jederzeit gerne wieder, ruhige Anlage, Top Service