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Hotel Maya Excelsior

3.0 star property
Guatemala City hotel with outdoor pool and indoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Maya Excelsior

Indoor pool, outdoor pool
Breakfast and lunch served, local cuisine
View from room
Lobby
Bed sheets

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • 2 meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Conference space
  • Luggage storage
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Lift
  • Dry cleaning/laundry service
The price is HK$311
HK$493 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Single Room, 1 Double Bed, Non Smoking

Bed sheets

Classic Single Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Multiple Beds, Non Smoking

Bed sheets

Triple Room, Multiple Beds, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

Bed sheets

Deluxe Suite, 2 Double Beds, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room, 2 Single Beds, Non Smoking

Bed sheets

Classic Double Room, 2 Single Beds, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Bed sheets

Deluxe Double Room, 2 Double Beds, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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The price is HK$249
HK$304 total
includes taxes & fees
23 Dec - 24 Dec
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About the area

Map
Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala City, 1

What's nearby

  • National Palace (Palacio Nacional) - 12 min walk - 1.0 km
  • Guatemala City Hall - 15 min walk - 1.3 km
  • U.S. Embassy in Guatemala - 5 min drive - 4.6 km
  • La Aurora Zoo - 6 min drive - 6.4 km
  • Paseo Cayala - 9 min drive - 8.9 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 24 min drive

Restaurants

  • ‪Los Tres Tiempos - ‬4 min walk
  • ‪Café Saúl - Cine Lux - ‬4 min walk
  • ‪Taco Bell Paseo La Sexta - ‬4 min walk
  • ‪Restaurante El Diamante Tipico - ‬3 min walk
  • ‪La Cocina de la señora Pu - ‬4 min walk

About this property

Hotel Maya Excelsior

When you stay at Hotel Maya Excelsior, you'll be within a 10-minute drive of La Aurora Zoo and Paseo Cayala. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include an indoor pool, a fitness centre and a garden.

Languages

Spanish

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in start time: 1:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 22 per cent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 total)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant

Working away

  • 2 meeting rooms
  • Conference space (2691 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • An indoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast and lunch.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 8 for adults and USD 8 for children
  • Credit card charges are subject to an extra charge of 22 per cent

Pets

  • Pets are allowed for an extra charge of USD 10 per pet, per night

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Hotel Maya Excelsior Hotel
Hotel Maya Excelsior Guatemala City
Hotel Maya Excelsior Hotel Guatemala City

Frequently asked questions

Does Hotel Maya Excelsior offer free cancellation for a full refund?
Yes, Hotel Maya Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Maya Excelsior?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Hotel Maya Excelsior?
Yes, pets are welcome, with a limit of 1 total. There's a charge of USD 10 per pet, per night.
Is parking offered on site at Hotel Maya Excelsior?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Maya Excelsior?
Check-in start time: 1:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Maya Excelsior and nearby?
Hotel Maya Excelsior has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Hotel Maya Excelsior?
Yes, there's an on-site restaurant that offers local cuisine.
What's the area around Hotel Maya Excelsior like?
Hotel Maya Excelsior is a short 8-minute walk from Central Market and 12 minutes' walk from National Palace (Palacio Nacional).

Hotel Maya Excelsior Reviews

Reviews

5.2

5.2/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

4.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Fair

Raul E, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.
B'alam, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Place was dirty staff did not help
Dwayne, 1-night family trip
Verified Orbitz guest review

8/10 Very good

Visited by artists and president
Juan Carlos, 3-night business trip
Verified Expedia guest review

4/10 Fair

Too simple for the price, TV has only several programas, very noisy early in the morning and the whole Day, Swimmingpool was close, terrible bed, i got hurt my back. Bathroom quite ok with space and warm water
Raphael, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Marino, 12-night trip
Verified Expedia guest review

6/10 Good

Ok
Marino, 18-night trip
Verified Expedia guest review

2/10 Poor

No hot water
Mitzy, 2-night romance trip
Verified Expedia guest review

4/10 Fair

I will not recommend us please. This is because the rooms are not clean when I still there for one night it sound like it was working but they were building something 3 o’clock in the morning I couldn’t sleep at all and I had to be up by 6 o’clock to go to work so when I recommended the room for the staff were horrible.
Miguel A, 12-night trip
Verified Expedia guest review

2/10 Poor

Juan, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

I don’t recommend this Hotel to anyone!
Otto, 1-night family trip
Verified Expedia guest review

4/10 Fair

No lo recomiendo
La imágenes que se muestran en la aplicación no coinciden con la realidad. El precio que se paga está demasiado alto a lo que otorgan, es un hotel antiguo con poco mantenimiento.
Marco Vinicio, 1-night trip
Verified Hotels.com guest review

4/10 Fair

guillermo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.
Luis, 4-night trip
Verified Expedia guest review

2/10 Poor

The property is pretty rundown. The pools are not clean. The room I was first offered smelt like dusk and properly had not been cleaned in a while. The next room I was offered I saw what looked to be a bed bug sheddings. I left and went to another location I need a refund.
Kevin, 1-night romance trip
Verified Orbitz guest review

4/10 Fair

The property was centrally located in historic downtown Guatemala City. The shower was clogged and I had to ask for a plunger to unclog it /-: No room service and the staff were whatever
Joseph, 3-night trip
Verified Expedia guest review

6/10 Good

The staff was polite. Gave us a quick tour around the vicinity.
Joshua, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Is not worth the 50$
Carlos, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

4/10 Fair

I feel no safe
People talking all night on the stairs up n down the building floors n drinking
Osvelio, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Lorane, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, reasonable prices, helpful staff. Good food in the restaurant. Too bad the restaurant is closed on Sundays.
2-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Orbitz guest review

2/10 Poor

I woke up in the middle of night and found bed bugs!! There were a lot of them and full of blood, the most disguisting thing ever, I was horrified!! When I went to talk to receptionist (I didn't know the word in Spanish) but he understood immediatelly what I was talking about and said some rooms have it and that he will come and see. Which of course he didn't! So after I went again he said they can change our room tomorrow and only after I insisted he gave us the new room that he said it's clean. So obviously they are aware of this problem!! The room was moldy and smelled weird and generally whole place seems dirty. We went to see the pool and it was full of leaves and dirt and there were huge cockroaches runing in the corridors... We left tomorrow even though we paid for another night, they didn't offer to return us some money or anything but we just wanted to leave that place!!
2-night trip with friends
Verified Expedia guest review

4/10 Fair

3-night trip
Verified Expedia guest review