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Holiday Inn Hotel & Suites Charleston West by IHG

3.5 star property
Suburban hotel in South Charleston with indoor pool and restaurant

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Photo gallery for Holiday Inn Hotel & Suites Charleston West by IHG

Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
1 bedroom, desk, blackout curtains, iron/ironing board
Exterior
Courtyard
Property amenity
Close to Charleston Town Center, Holiday Inn Hotel & Suites Charleston West offers an engaging blend of comfort and entertainment. Savor American cuisine at Mosa's Bar and Grille, unwind by the indoor pool with sun loungers or explore the arcade/game room. With a free roundtrip airport shuttle, dry cleaning/laundry services, outdoor furniture and helpful staff leave a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Laundry facilities
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Fitness centre
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is HK$837
HK$946 total
includes taxes & fees
14 Sept - 15 Sept

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 6
  • 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

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8.4 out of 10, Very good, 1,222 reviews
The price is HK$1,014
HK$1,146 total
includes taxes & fees
24 Aug - 25 Aug
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About the area

Map
400 Second Ave, South Charleston, WV, 25303

What's nearby

  • Charleston Coliseum & Convention Center - 4 min drive - 5.2 km
  • Charleston Town Center - 5 min drive - 5.9 km
  • University of Charleston - 8 min drive - 8.7 km
  • Southridge Center - 8 min drive - 8.5 km
  • Mardi Gras Casino - 11 min drive - 15.9 km

Getting around

  • Charleston, WV (CRW-Yeager) - 14 min drive
  • Charleston Station - 7 min drive
  • Free airport shuttle
  • Free local area shuttle

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Tippie's Tavern - ‬11 min walk
  • ‪Los Amigos - ‬5 min drive
  • ‪Cafe Appalachia - ‬4 min walk
  • ‪Cold Spot - ‬7 min drive

About this property

Holiday Inn Hotel & Suites Charleston West by IHG

Holiday Inn Hotel & Suites Charleston West by IHG puts you a short five-minute drive from Charleston Coliseum & Convention Center. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A free airport shuttle and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (2 total, up to 45 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)
DONE

Off-site

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Gas grills
  • Room service (limited hours)

Travelling with children

  • Free local shuttle

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Mosa's Bar and Grille – This bar specialises in American cuisine and only serves breakfast. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 13.99 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel Charleston West
Holiday Inn Charleston West
Holiday Inn Hotel Suites Charleston West
Holiday Inn Hotel Suites Charleston West an IHG Hotel
Holiday Inn Hotel & Suites Charleston West by IHG Hotel
"Holiday Inn Hotel Suites Charleston West an IHG Hotel"

Frequently asked questions

Does Holiday Inn Hotel & Suites Charleston West by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel & Suites Charleston West by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 45 kg per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Holiday Inn Hotel & Suites Charleston West by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Holiday Inn Hotel & Suites Charleston West by IHG?

No, this hotel doesn't have a casino, but Mardi Gras Casino (12-min drive) is nearby.

What is there to do at Holiday Inn Hotel & Suites Charleston West by IHG and nearby?

Holiday Inn Hotel & Suites Charleston West by IHG has an indoor pool and a fitness centre, as well as an arcade and a picnic area.

Are there restaurants at or near Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, Mosa's Bar and Grille offers American cuisine.

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Holiday Inn Hotel & Suites Charleston West by IHG Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Children
Restaurant
Bar
Family friendly
Breakfast
Indoor pools
Hot Tub

Reviews

8/10 Good

clean, breakfast is ok for the price you pay
Harbinder, 3-night trip

10/10 Excellent

Front Desk and staff were very friendly and helpful.
Sheree, 1-night trip

10/10 Excellent

It was Great
Terence, 3-night trip

10/10 Excellent

The staff were very friendly. Breakfast was good as well. Overall it was great.
Wilma, 1-night trip

10/10 Excellent

We had a wonderful stay. The food at the restaurant is delicious and the pool area is really nice. This will be where we stay whenever we stop through.
Nicholas, 1-night trip

8/10 Good

Very nice , comfortable. Only thing was the train noisy.
William, 1-night trip

10/10 Excellent

Convenient, clean, wonderful staff
Allan, 1-night trip

10/10 Excellent

The staff are so kind and welcoming. Rooms clean and very comfortable
Cristiana, 1-night trip

8/10 Good

Overall, a decent hotel option. I would stay again but it is not anything special.
Timothy, 1-night trip

8/10 Good

Staff was super nice. Had to get another room because of a faulty A/C, but the rest of the stay was nice. Good breakfast and nice pool area. Very nice dog area in the court yard, safe and well lit and maintained.
Christiane, 1-night trip

10/10 Excellent

Nice clean and nice pool
Shaina, 2-night trip

8/10 Good

Room was nice And good customer service
Jeff, 1-night trip

8/10 Good

It was a Nice place to stay. Rooms were clean. The carpets were getting old but the place was clean
Roger, 3-night trip

10/10 Excellent

A good place to stay
Tiffany, 2-night trip

10/10 Excellent

Pool and hot tub was very nice
Laurie, 1-night trip

10/10 Excellent

Enjoyed my stay

It was awesome… enjoyed and the pool and jacuzzi was so relaxing. Rooms was nice and roomy, nice size bathroom and kitchen.. enjoyed my stay
4-night trip

4/10 Poor

The carpets were very dirty was very cold and I was unable to adjust the temperature. I got in very late and just wanted to go to bed. I woke at 4 AM and decided to just leave.
Lori, 1-night trip

4/10 Poor

Melissa who checked us in was amazing . Hotel property needs cleaned and remodeled. We found a half ate apple under the curtains. The place needs a deep cleaning inside and out.
Kristie, 1-night trip

10/10 Excellent

This was my 2nd time staying in this hotel. I can not say enough good/nice things about this place! My check in was quick and the woman working was kind and nice to chat with. The pool was wonderful! Clean, the water was nice. They also have a hottub which felt great after a long day of driving! Lastly, this morning I needed some extra caffeine and used everything i had in tge room. It was past breakfast hours and the young lady who was working was cleaning up. I asked if there was anywhere around to get coffee. She went and made me coffee. Ashley, went above and beyond to get me some coffee! All of the staff i have come in contact with have been very nice and polite. Keep up the great work Holiday Inn!
Michelle, 1-night trip

8/10 Good

Room could have been slightly cleaner but overall enjoyed our stay and would stay here again. Staff was very kind and accommodating.
Rhiannon, 2-night trip

10/10 Excellent

It's got a great pool and it's safe
TERESA, 1-night trip

4/10 Poor

Took Way too long to check in, room smelled like smoke but they gave us another room,it was better
Barry, 1-night trip

10/10 Excellent

The friendliest staff and most accommodating. They knew me by first name. I cant give a good enough review. I recommed to experience it first hand!
Rebecca, 2-night trip

10/10 Excellent

Grateful Guest

The staff were so kind and friendly! They were helpful and made sure I had everything I needed for a wonderful stay.
Janelle, 1-night trip

10/10 Excellent

Stay

We had a nice time . Staff could have been better
Pamela, 1-night trip