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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
Beachfront resort with spa, near La Isla Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business centre
Exterior
On the beach, white sand, sun-loungers, beach umbrellas
Exterior
4 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Gym
  • Spa
  • Laundry facilities
Main amenities
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools and 4 hot tubs
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Children's pool
  • Waterslide
  • Swim-up bar
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Cookware, dishware and utensils
  • Private bathroom
  • Television
The price is HK$2,323
HK$2,841 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 69 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

View from room

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 106 sq m
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

Premium bedding, in-room safe, desk, blackout curtains

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

Premium bedding, in-room safe, desk, blackout curtains

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

View from room

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Outdoor wedding area

The Westin Resort & Spa, Cancun

Pool
Spa
Free parking
Free WiFi
8.4 out of 10, Very good, (1518)
The price is HK$1,158
HK$1,430 total
includes taxes & fees
7 Jan - 8 January 2025
The Westin Resort & Spa, Cancun
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About the area

Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 2 min walk - 0.2 km
  • Marlin Beach - 10 min walk - 0.9 km
  • Chac Mool Beach - 3 min drive - 2.8 km
  • Cancun Convention Center - 4 min drive - 3.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Duna Pool Bar - ‬2 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, you can spend time at the beach enjoying beach umbrellas, beach massages and sunloungers, plus you'll only be steps from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and manicures and pedicures. Oceano, one of 3 restaurants, serves local and international cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences at this eco-friendly resort include washers/dryers and fridges. Fellow travellers love the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 580 units
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children's club*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Water slide
  • Mini golf
  • Local/corner shop

What to do

  • On the beach
  • Tennis
  • Basketball
  • Volleyball
  • Mini golf
  • Shopping
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 4 outdoor pools
  • Full-service spa
  • 4 hot tubs
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Water slide
  • Comprehensive recycling policy

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Phone accessibility kit
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher

More

  • In-room safe
  • Recycling
  • Cleaning supplies

Special features

Spa

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Oceano – Overlooking the ocean and garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Viento – This beachfront restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar – Overlooking the pool, this bar specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market – On-site café. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 420.00 per person

Children & extra beds

  • Rollaway beds are available for MXN 541.87 per night
  • Children's club access is available for an extra charge

Policies

Guests can rest easy knowing that there's outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Westin Lagunamar Ocean Villas Cancun
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Villas
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offer free cancellation for a full refund?
Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 10 AM. Contactless check-out is available.
Is there an on-site casino at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
No, this resort doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.
What is there to do at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. The Westin Lagunamar Ocean Resort Villas & Spa, Cancun also has 4 outdoor pools and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Yes, there are 3 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views.
Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Westin Lagunamar Ocean Resort Villas & Spa, Cancun like?
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is located on the waterfront in Zona Hotelera, a short 2-minute walk from La Isla Shopping Mall and 4 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

juan enrique, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Don’t expect The Westin Hotel
Don’t expect The Westin standards here; it’s more like a timeshare setup. The room was 40 square meters but felt much smaller. It had an almost single-sized bed along with a single sofa bed. I stayed in two different rooms, and neither offered any privacy, whether in terms of the view or the noise from adjacent rooms. All rooms are connecting, so we could even hear a “good morning” from the next-door room. Additionally, the rooms smelled musty. I requested a room change, but they said it wasn’t possible. When I asked for an upgrade, they said it wasn’t an option either, as upgrades are not part of their policy (timeshare style). We then asked to cancel the booking, but they informed us that we could cancel, though no refunds would be provided. Ultimately, after spending one night, we decided to leave, despite having a four-night reservation. I believe The Westin should seriously reconsider associating its name with this property.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kyle, 21-night trip
Verified Hotels.com guest review

8/10 Very good

Food service sub-par
All was great except the room service and food. The service was slow and the food was prepared as if it was preparing for an army. We ordered chips and salsa and you'd think I was asking for caviar. Something so simple could not be accommodated.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

john, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

October stay at the Westin
My partner and I had an enjoyable stay at the Westin Lagunamar hotel despite the rain! We managed to make the most of the resort, using the pools, jacuzzis, the fitness/wellness centre and the spa. We also tried all of the restaurants, which were a little overpriced for what they offered/the quality of food, but still pleasant enough. Our other issues stemmed from the fact that the floor in our room seemed to be always wet, and that our phone in our room kept ringing on the first night. The spa however, was the highlight, and we had a great couples massage which included use of the spa’s jacuzzi and other facilities, as well some chocolate strawberries & champagne afterwards. Overall, a nice stay just with a few points of improvement
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was fabulous. The rooms were very clean. The staff was so polite and helpful. The pools were clean and the food was delicious. I would highly recommend to my family and friends..
Michael, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leonardo, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Helen Bridget, 3-night trip
Verified Hotels.com guest review

8/10 Very good

I was a little bit surprised about the pricing of the food. You did not get the quality Match for the price. In my opinion, the food was very subpar for what they were charging for it. Besides that, very friendly and knowledgeable hotel staff.The gym was really good and the staff in the gym was extremely accommodating.
Eric, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Max, 1-night trip
Verified Expedia guest review

6/10 Good

Vivek, 4-night trip
Verified Expedia guest review

8/10 Very good

alejandra, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Victoria, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel and staff
Mauricio, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Marinelle, 1-night trip
Verified Expedia guest review

4/10 Fair

The property started construction 3 days after our arrival with no notice to us. No immediate elevator was available for use and had to go to another building to access. When addressed they offered to move me to another building the following day not equivalent to room I paid for. So we stayed and forced to listen to construction workers and noise. I provided property with a card and told them to zero out my balance and if I needed anything I would pay for it. They wanted you to attend a presentation when I paid full price to stay at the property and was absolutely not interested in becoming a member. They pressured for me to attend presentation after the terrible costumer service I had experienced. On day of check out I was provided with an invoice and stated they did not zero out balance. Property was nice overall but will not return.
Judith, 7-night family trip
Verified Orbitz guest review

10/10 Exceptional

I absolutely loved my stay at this hotel. The buffet breakfast is really reasonable and the villa had the most amazing view. I will definitely be returning back
Nicole, 4-night trip
Verified Expedia guest review

2/10 Poor

Kathy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved everything from the property, location and staff.
Von, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

A must stay
Best pools and views of the beach. Great staff and very nice rooms.
Megan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great property, great staff.
Fidel, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Pamela, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Leigh Anne, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Westin Lagunamar was amazing. The staff, the food, the pool, the rooms and view. Everything was absolutely fabulous. We will be coming back and staying here.
Adan, 10-night family trip
Verified Expedia guest review