Front desk was amazing customer service was over the top. Room was remodeled, very nice and easy Uber ride to strip
Christoper
Christoper (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月18日
1st and Last Palms Experience
My reservation was changed without any form of communication provided to me from the hotel. The front desk woman who checked me in was very rude and condescending. She made stereotype comment and I felt racially profiled. My room was poorly cleaned hair was on my bed sheets in and the shower floor. There was a contact lens on my bed side table and only one of the outlets actually worked making it extremely difficult to charge my cell phones.
Tai
Tai (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Carolyn
Carolyn (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Amazing facility
Derrick
Derrick (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月10日
It was so so
Room was nice but we never received housekeeping services. There was a horrible odor coming from the sink and shower drain (sewage odor) that we immediately noticed upon first entering the room. Housekeeping never attended the room and the one time a hotel worker did stop by, she banged on the door several times, and when we opened, her only concern was whether or not we used any items from the for purchase mini bar (which we had not). We were here for a concert and the best part about our stay was that the concert was located in The Palms Hotel.
Tamarian
Tamarian (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Business one nighter.
Great for a one night stay close to my office. Good food option, entertainment and fun.
Romy
Romy (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
CHRISTOPHER
CHRISTOPHER (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Autumn
Autumn (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Nicholas
Nicholas (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Solo trip to see Kem
I stayed on property to attend a concert which turn out to be a great idea the resort and concert venue was perfect for me
Andria
Andria (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
kolby
kolby (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
It was fine. One restaurant was closed that we wanted to go to, El Popular Mexican restaurant and then we waited on a list for the Mabel’s BBQ and once seated we were told the were out of ribs. Bad experience food wise