我可否免費取消森林酒店的預訂，並獲發全額退款？

可以。森林酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

森林酒店是否允許寵物入住？

是的，寵物可入住。此住宿收取每隻寵物每日 PLN40的費用。輔助動物豁免收費。住宿設有飲食器皿。

森林酒店是否設有店內泊車位？

是的。自助泊車費用為每日 PLN50。

森林酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。提早入住收取附加費 (因應供應情況而定)。退房時間為 11:00。延遲退房收取 PLN100 附加費 (因應供應情況而定)。

森林酒店店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩越野單車等活動。你可充分善用野餐區及花園等其他設施/服務。

森林酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

森林酒店附近區域有何特色？

從森林酒店出發，短短 1 分鐘步程可到普舍戈爾扎利城堡，15 分鐘步程即達克拉科夫動物園花園。

克拉科夫森林酒店優惠

Q: 森林酒店是否設有店內泊車位？

是的。自助泊車費用為每日 PLN50。

Q: 森林酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

10/10 完美

2025 年 7 月 27 日

Hugues (1 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 4 日

It was a nice & secluded hotel. From the side of Willa Bazsta & Zinar castle is a fantastic view of the river & Krakow city centre. The staff in general are polite, friendly & helpful. Especially that lady at the reception when we arrived last 26 June at 9pm, she’s looked after us well. I know the hotel is using a certain taxi company to bring guests to different destinations. When we left the hotel going to the airport, the taxi driver charged us double the price. This was last 29 June at 5pm. It’s a shame because we used different taxi companies when we’re up & about Krakow & all the taxi drivers were honest except for this odd one on our way home. Forest hotel should review this taxi company’s honesty to their customers

Jane (3 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 6 月 20 日

Fernando (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 5 月 26 日

If serenity is something you are looking for, you will find it here

Jakub (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 1 月 2 日

My daughter and 2 of her friends stayed here. It was very comfortable and the breakfast was amazing. The staff all were so incredibly helpful!

Titus (2 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 10 月 23 日

Scott (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 10 月 10 日

Very Nice & Clean

MR. FADY (1 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 10 月 7 日

Perfect hidden gem, a MUST stay!

Truly one of the BEST hotel stays in Europe we've experienced. The location is beautiful, in the woods surrounded by beautiful nature, and next door to another large hotel with a restaurant that overlooks the city below. But also located close enough to the city where ubers are convenient, fast, and cheap. Perfect location. The staff we talked with all spoke English, which we were grateful for. We were grateful too that our room was available early. The view of the woods, room, bathroom, and hotel were fabulous. Modern and clean and tidy. The saunas and salty iodine spa made this hotel enen MORE enjoyable. All of our requests and questions were always met with a smile and graciousness. We would love to and plan to stay here again, hopefully longer!

Victoria (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 8 月 20 日

The people at the property were very nice and so so helpful! The rooms were nice! The bathroom was clean and great lighting! The happy way upon entering the floor to find your room was very dark and creepy. And I did have bugs in my room which is practical/normal when your staying close to the forest but I am not a big person so certain bugs did have me stressed in my room LOL! But overall very quiet and able to sleep and the sauna was lovely!

Katherine (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 7 月 25 日

Jeremy (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 7 月 13 日

2 晚友伴旅程

Hotels.com 真實旅客評價

10/10 完美

2024 年 6 月 12 日

tatyana (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 6 月 7 日

Peaceful haven away from anything.

An unusual building, for sure, tucked away in forests on a hill outside the city of Krakow. It's a peaceful place for sure, and perfect if you want to calm a fried brain with nothing but trees and the sounds of birds all around. If you want to see the city this place isn't where you want to be though.

Jamie (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 6 月 7 日

Peaceful haven away from anything.

An unusual building, for sure, tucked away in forests on a hill outside the city of Krakow. It's a peaceful place for sure, and perfect if you want to calm a fried brain with nothing but trees and the sounds of birds all around. If you want to see the city this place isn't where you want to be though.

Jamie (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 5 月 28 日

This is a wonderful hotel set in beautiful forestry. The outside has a bit of Crossroads vibe to it and then continuing the tv nostalgia my room made me feel like I’d walked in the Brady Bunch home. Front desk staff were excellent and professional. Breakfast was great too. The hotel was booked mainly due to its proximity to Krakow Airport. Much more reasonably priced than the airport hotels and so peacefully quiet and relaxing. It's rare for me to walk into a hotel room and want to take pictures, but this room had a great 70s retro feel with a modern twist that took me back to my childhood.

Stephen (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 4 月 3 日

All good , thanks

Adam (1 晚商務旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 1 月 7 日

Magda (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 11 月 3 日

Magda (1 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2023 年 4 月 12 日

inconsistent/inconvenient service, nice overall

This was an odd experience. The hotel listing advertises room service at this property, and the first night of our stay we ordered room service without a problem, enjoying a very pleasant meal. The second night, a different person at the front desk said they didn't have room service and it was impossible that we had received it the previous night (super weird) and said they had no idea how we had ordered it before, even when I said their hotel advertised room service as an amenity and we'd already enjoyed it. They suggested we go to the restaurant downstairs. We did, and at 6:45 pm they were closing and told us we couldn't be served unless we'd already paid (we had not). What sort of restaurant closes before 7 pm? And why does your ability to order room service depend on the whim of the person staffing reception? Apart from this, the location was lovely, the room was clean and comfortable, and we would recommend it to anyone looking for a retreat just outside of Krakow. Not if you want to eat at the property though!

2 晚行程

Hotels.com 真實旅客評價

8/10 很好

2023 年 2 月 18 日

Have stayed here several times. Service is always good. Rooms are comfortable. Located between Krakow center and airport. Only downside is that public transportation is not readily available here

Cynthia D (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 1 月 14 日

Cynthia D (1 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2022 年 3 月 5 日

ANNA (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2022 年 2 月 20 日

Erik (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2021 年 10 月 29 日

Absolutely fantastic place.

Adam (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2021 年 8 月 10 日

Very close to downtown Cracow and to the airport. Very clean and modern. Delicious breakfast that our kids loved. Comfortable bed. Would definitely recommend!

1 晚家庭旅程

Expedia 真實旅客評價

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常見問題

我可否免費取消森林酒店的預訂，並獲發全額退款？

森林酒店是否允許寵物入住？