Located near Snow Valley Ski Club, TRU BY Hilton Edmonton Windermere offers a welcoming retreat with continental breakfast and an arcade/game room. Relax in the indoor pool, work out at the gym, or play a game of billiards/pool table while enjoying free WiFi and self parking. Previous guests rave about the helpful staff.
At TRU BY Hilton Edmonton Windermere, you'll be within a 15-minute drive of South Edmonton Common and West Edmonton Mall. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Also, Fantasyland and River Cree Casino are within a short drive. Fellow travelers say good things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
90 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children may not be eligible for complimentary breakfast
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Late check-in between 3:00 AM and 11:00 AM can be arranged for an extra charge of CAD 35.00
Children & extra beds
Cribs/infant beds are available for CAD 25.00 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 11:00 PM
Policies
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Also known as
TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton
Frequently asked questions
Does TRU BY Hilton Edmonton Windermere offer free cancellation for a full refund?
Yes, TRU BY Hilton Edmonton Windermere does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TRU BY Hilton Edmonton Windermere?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at TRU BY Hilton Edmonton Windermere?
Yes, cats and dogs are welcome. There's a charge of CAD 35.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at TRU BY Hilton Edmonton Windermere?
Yes, there's free self parking.
What are the check-in and check-out times at TRU BY Hilton Edmonton Windermere?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at TRU BY Hilton Edmonton Windermere?
No, this hotel doesn't have a casino, but River Cree Casino (13-min drive) and Starlight Casino (14-min drive) are both nearby.
What is there to do at TRU BY Hilton Edmonton Windermere and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade.
What's the area around TRU BY Hilton Edmonton Windermere like?
TRU BY Hilton Edmonton Windermere is a short 15-minute walk from Currents of Windermere and 18 minutes' walk from Cineplex Odeon Windermere Cinemas.
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TRU BY Hilton Edmonton Windermere Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Lobby
Location
Shower
Children
Amenities
Family friendly
What guests liked
Breakfast offered a wide variety of options, including hot and cold choices, and was a highlight of the stay. (76 reviews)
The gym was well-lit with a good assortment of equipment. (6 reviews)
The property is close to several restaurants and shopping options, offering a convenient dining experience. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 29, 2025
Overnight stay in Edmonton. Very nice hotel
Fraser
Fraser, 1-night trip
10/10 Exceptional
Sep 9, 2025
Great hotel!
Hotel is well designed and very clean. We liked the use of wooden floors. Insuring a cleaner look and smell than traditional rugs.
hugh
hugh, 1-night trip
10/10 Exceptional
Sep 13, 2025
Casual, Classy Vibe
Great, convenient location with easy access to freeways. Very friendly staff. Shyne and Sonali were most welcoming on our arrival.
Casual, relaxing vibe. Breakfast had good choices. Great Lazzaro coffee.
Marlene
Marlene, 1-night trip
10/10 Exceptional
Jun 30, 2025
Will always come back to this hotel
Nicole Valerie
Nicole Valerie, 1-night trip
10/10 Exceptional
Aug 7, 2025
Decent place to stay. God bless.
Kevin
Kevin, 1-night trip
8/10 Very good
Sep 29, 2025
Excellent service and rooms were clean. Location is great. Its convenient for shopping and restaurants. The only downside is the pillows are awful so I highly suggest to bring your own. As well the landscaping outside needs to be tended too every once in awhile. Weeds and long grass make it a unattractive property which is too bad as it is a nice hotel.
chantel
chantel, 3-night trip
10/10 Exceptional
Jun 25, 2025
It is in a nice location.
Ken
Ken, 1-night trip
10/10 Exceptional
Aug 28, 2025
Great hotel
Great stay. Hotel is clean, modern. Beds comfortable. Played some billiards in the evening as we relaxed after a long day of tourist trips. Water & coffee & tea available all day/evening which is always appreciated. Breakfast had decent options cereal, toast, pancakes, eggs, oatmeal. Would recommend.
saira
saira, 1-night trip
10/10 Exceptional
Jun 30, 2025
Loved how close the stores were and the destination was amazing loved it, great hotel and clean rooms
Darius
Darius, 2-night trip
10/10 Exceptional
Jun 6, 2025
Nice clean hotel
Christine
Christine, 1-night trip
10/10 Exceptional
Jun 18, 2025
It is very nice and clean and location is perfect . New hotel and nice staff .
Niyaz
Niyaz, 6-night trip
10/10 Exceptional
Jun 14, 2025
Clean and good location
JOSEPHINE
JOSEPHINE, 1-night trip
6/10 Good
Sep 30, 2025
Beds very uncomfortable. Pillows flat and need to be replaced. Not very soundproof.
Sandra
Sandra, 2-night trip
10/10 Exceptional
Jun 10, 2025
It was a wonderful stay! Very neat and tidy. I would definitely stay here again.
Jhanalyn Mye
Jhanalyn Mye, 1-night trip
10/10 Exceptional
Jun 4, 2025
Always a pleasant stay here. Staff is great and it’s quiet and clean!
Courtney
Courtney, 1-night trip
10/10 Exceptional
May 23, 2025
Great hotel to overnight. Amenities close by.
Andrew M
Andrew M, 1-night trip
10/10 Exceptional
May 22, 2025
Great little hotel, quiet, in a great neighborhood for walking after a long day of work. Lots of food, shopping a short walk away.
Kirsten
Kirsten, 1-night trip
10/10 Exceptional
May 20, 2025
A Clean, comfortable and modern type hotel. Priced well, location was great and close to restaurants and amenities.
Verified traveler
2-night trip
8/10 Very good
Jun 15, 2025
I have stayed here before several times. It is a clean, quiet well maintained property.
Mona
Mona, 3-night trip
8/10 Very good
May 9, 2025
great for staying overnight when needs are minimal
good hotel with minimal furnishings, but breakfast was good and included in price.
Les
Les, 1-night trip
8/10 Very good
Jun 14, 2025
Lounge is big, pool table, nice interior design for relaxation.
Abraham
Abraham, 3-night trip
10/10 Exceptional
May 30, 2025
Great stay, clean environs, good staff. No complaints. Will recommend.
Sagnik
Sagnik, 1-night trip
10/10 Exceptional
Jul 3, 2025
2nd time staying at this hotel. They accommodated our request. It’s become our new favorite hotel.
John
John, 1-night trip
8/10 Very good
Jul 31, 2025
It was a nice place to stay. It was clean and nicely decorated. The room didn't have a microwave or coffee pot though. The staff were great. However.our room was not cleaned once and we were there for 5 days so that was disappointing. Great location and clise yo all amenities.