Very unhappy with the service in that they were unwilling to refund for 3 major reasons. We booked another hotel regardless of no refund. Communication barrier.
真實旅客
3 晚家庭旅程
4/10
Stanley
3 晚行程
2/10
It was horrible. there were cockroaches running all around the floor & on the “clean” towels which were also stained. there was trash, dirt & hair in the shower when we got into our room. they never cleaned our room or took our trash out, we were there for 2 days. the peephole was basically just a hole in the door & people could see into the room if they tried to look. the floors were so dirty that the bottom of our feet were black after getting out of the shower. the doors also had a space where light could shine in & made us feel unsafe like someone could break in easily.
Alaunah
2 晚家庭旅程
2/10
carolina
1 晚行程
2/10
The deak man was extremely rude! The room looked like it hadnt been cleaned in months! Hair all in shower. Filthy floors and walls. Shower floor dirty. Toilet discussting. Paint chipped all iver ceiling
Amd felt gross!
Jaime
1 晚行程
2/10
Used q tip under the bed. 10am check out and I think we were the only ones there. Definitely the only family.
jim
1 晚家庭旅程
8/10
RAVEN
1 晚行程
10/10
Benjamin
1 晚行程
2/10
Kenson
1 晚行程
10/10
Jason
1 晚行程
10/10
It's a motel, staff doesn't play, and as long as you work with them they are amazing at taking care of things when it's most important
Paul
4 晚行程
6/10
The rooms were dated, however very clean in the bathroom very clean
jerrin
1 晚商務旅程
10/10
It's all good
Jason
1 晚行程
2/10
It had bed bugs
Angie
7 晚行程
2/10
During my stay I did not have a tv for the first two days.
Also there was mold and roaches around fridge.
Mervin
3 晚行程
2/10
Creepy and bad people hanging around
Marc
1 晚商務旅程
4/10
It was old and not really taken care of as good as it should be no climate control in our rooms noisy
Pamela
1 晚行程
2/10
I warn you - do not stay here. It is not clean, it is not safe, it is the worst place I have ever witnessed in my life.
Adam
3 晚行程
2/10
Eric
2 晚商務旅程
2/10
Avoid this at all costs. Disgusting! Mold all over the shower curtain. Sheets were dirty. When I told them they handed me new sheets. Here you go he said. I left within an half hour. So gross
Pauline
3 晚商務旅程
2/10
TV did not work then I go to take a shower and there is no hot water then I also never got my security deposit back and I've contacted them numerous times.
James
1 晚行程
4/10
The good:
- bathroom has been renovated.
- sheets were ok
- bed was ok
- air conditioner took a long time and was loud but worked ok
- newer tiled floor throughout.
- comfy office chair
- roomy
The not so good:
- dirty curtains, don’t even close unless you poke a nail through the fabric.
- sketchy neighborhood
- baseboards, trims etc need replacing as they’re filthy and banged/chewed up? And some are missing
- dated bedspread wasn’t clean
- fridge was rusted out at the bottom of the door
- couch springs broken
- thin walls/doors
- lamp switch missing
- broken door on dresser
- smelled like pee by the beds?
- toilet base full of dried pee and hair
- grease stained shower curtain
We should have left but it was late and we had a very early flight. Didn’t sleep all night as there was sirens and street /back alley noise.
We often stay in budget hotels and quite enjoy them and supporting smaller local businesses. We aren’t fussy and just want a clean room, and a comfortable bed. This is the worst place we’ve ever stayed in. Our cost Canadian was $227 with tax. Complete rip off. You’d have a better sleep in your car. I see they have some better business bureau complaints they haven’t responded to. How do they stay in business? The neighbours were out early in the morning and they said they didn’t sleep at all and had a horrible experience.