Very bad experience in the hotel and bad support .
i had been downgraded my family room to twins room. Hotel manager said that all same grade room is all occupied. contact Hotels online customers service. they can’t even provide any support to me. And can’t give back the price difference between family room to twins room.
Yuk
Yuk (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月8日
Shiu Hin
Shiu Hin (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月6日
The hotel is good for lay over and have an onward flight the next day. It is very easy to and from airport and the underground is free of charge for 1 stop from Heathrow. Highly recommend!
Mui Ying
Mui Ying (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2019年10月8日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月25日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
John
John (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月27日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
KIM
KIM (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Great hotel
Perfect for a night before fly8ng from Heathrow
Simon
Simon (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Ideal for the night before flying
Second stay at this hotel. Its a brilliant place for a night stop over before flying from London Heathrow
Simon
Simon (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Overall stat was good the restaurant food was not the quality expected.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
This is the third time of staying here, we stay every year and will be back next year, we come down from Newcastle upon Tyne annual visit to London parking convient, location good for transportation into London breakfast good clean rooms and quit, staff very pleasant
Catherine
Catherine (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
Kris
Kris (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
An ideal spot, for LHR & getting into central.
The staff were exceptional. The surroundings were clean and modern. I was in a besutiful cirner room with views of landing aeroplanes which i could barely hear because the soundproofing was excellent. Would stay again.
Gareth
Gareth (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月2日
Alexander
Alexander (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Rahul
Rahul (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月1日
Lite barnsjukdomar...
Hotellet är nytt, men behöver lite hjälp. En belysningsingenjör och lite mysigare möblering i den gemensamma ytorna hade varit fint.
Brandlarmet gick och då kom ingen personal ut för att informera de boende, som evakuerat. Det behöver fixas till.
Håkan
Håkan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
simo
simo (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Good Choice for Airport Convenience
This is a good convenient choice for an easy airport stay if you have an early flight. It is just across the street from the Hatton Cross tube stop adjacent to the airport.
The check in was welcoming. The pool was fun. And the chicken tikka masala at the hotel restaurant was surprisingly delicious!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Nice hotel - good location
Very nice.
Next to a metro station, Hatton Cross of Picaddily line.
Daekyu
Daekyu (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Fine but the room had a smell of cigarette smoke.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年10月28日
Claustrophobic room.
We originally booked one night then decided to book another night. We were informed that there should be no problem staying the same room, just let them know at the front desk. We had a nice room with a window overlooking the car park, which was fine. Next morning we went down to the front dest and informed them of our second night, we were told that we would have to move out of the room because all of a sudden there was going to be maintenance carried out. We had to go and pack up and move to anoher room. The new room was horrible, it had an inside window overlooking the restaurant so we had to keep the curtains closed. It was most unpleasant having no daylight, it was really claustrophobic and very uncomfortable.The breakfast items were not hot and there were only cold plates. We would not stay at this hotel again. When we went to check out the next morning we were asked how our stay was and we said we wouldn'nt stay there again to which we were informed that there were many guests complaining.
THOMAS
THOMAS (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Would stay again
This was an excellent hotel for Heathrow, just across from the tube and bus stations.. Nice indoor pool and small spa.. Breakfast was good and more than acceptable. Staff were friendly.