Such a shame as hotel nice but room like a fridge! Issue with air con which was not addressed having had to chase staff on several occasions. Whole stay was cold and uncomfortable. On check out receptionist acknowledged issue, confirming others had same problem, seemed concerned that the staff did not follow up and assured us that we would receive contact/email from hotel but nothing!
Nicola
Nicola (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Steve
Steve (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月12日
Josh
Josh (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Mrs
Our stay was lovely Hotel staff were helpful friendly. Very clean. Breakfast was lovely and filling.The only thing my husband left his phone charger plugged in on the side of bed nearest the door
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Overall Excellent Stay.
Overall an excellent stay, however check in was slow and our room wasn't ready for us. We were given a voucher for a drink in the bar while we waited for around 25mins.
Room was amazing and very clean.
Breakfast was excellent with a great choice although the buffet was very slow to be restocked. We would definitely stay again though.
Phil
Phil (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Good location
Great hotel in a fab location, very central. Spotless and clean. The only problem we had was that the heating was faulty, we reported the problem and they were quick to give us a portable heater but it wasn’t very powerful so didn’t really heat the room.
Vikki
Vikki (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月9日
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
ronald
ronald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Public toilets not great condition
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Janis
Janis (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月4日
2 day stay
A great location near to train station, AO arena and shopping centre.
Nice size room and shower room.
Staff friendly.
Ian
Ian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
marc
marc (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Hilda
Hilda (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Great location and comfortable room.
Modern feel and great decor and comfortable room. Shame about the tram noise late night and early morning but that’s why its location is so central. Check in was a bit clunky and they need to work out check out for leaving bags! But the staff are very welcoming. Coffee shop inside was great and lovely staff.
Bar toilets could be cleaner.
Was very disappointed with breakfast. Especially as it’s cooked on site. Got two incorrect orders and when finally arrived both were cold. Service was shambolic at breakfast so glad I didn’t eat there at night.