It is an amazing resort. We went there because it advertised tennis. When we checked in, the conceirge that we met with offered to set up a pro etc. We stated we only needed a court. Unfortunately the people workign there as well as the websites both hotel.com and Solaz did not let us know or post that tennis was unavailable. I was particularly annoyed as they did nothing other than say "sorry".
M. Blair
4 晚家庭旅程
10/10
Luz Gabriela
3 晚家庭旅程
10/10
Love
Betsy
2 晚家庭旅程
6/10
michael
7 晚行程
2/10
michael
7 晚行程
10/10
Loved everything about the property and the staff were excellent.
MARY ANN
6 晚家庭旅程
8/10
Nicholas Charles
9 晚行程
10/10
Carla
3 晚行程
10/10
Upon entering the property, the exterior is not very impressive from the busy road. It’s almost prison like in architecture so was a little nervous but the minute you walk in it’s very beautiful. It. has a more modern aesthetic and serene ,desert like landscape. We stayed in a two bedroom ,three bath villa overlooking the ocean, which was beautiful. Beds comfortable and didn’t hear much noise from the busy street. The pools, the restaurants, the staff were excellent. I think we ate every day at the poolside restaurant and never got sick of it and the staff was especially attentive, even during busy spring break. You had to get up early to get a pool chair, but they let you save it as long as you put your things on it, which was a nice touch. My only complaint honestly was that they give you very little coffee in the room and a little stingy about replenishing it which is not that big of a deal but a little annoying when you’re paying so much money for a room. Really can’t say enough nice things about this place and was a pleasant surprise.
Susan
6 晚家庭旅程
10/10
Robert
6 晚行程
10/10
Lots of hwy noise other than that it is a beautiful property.
Lila
6 晚家庭旅程
10/10
Joyce
2 晚行程
10/10
Jose
3 晚行程
8/10
Property was beautiful and quiet. The only complaint was the front desk. They were trying to charge me for a children’s foundation at check out. Also had a big problem with my free breakfast Buffett. They were trying to charge my until I had to call Expedia and have them reach out to the front desk. All of a sudden they said it was included. They just want to nickel and dime you. Very unprofessional at the front desk.
JAMES
2 晚家庭旅程
8/10
Mucho ruido imposible de dormir en la torre pedí cambio de cuarto y me condicionaron a una plática para venderme según esto una hora y me tuvieron 3 horas y el otro cuarto estaba peor el ruido otro día perdido para que me cambiaran
Alfredo
7 晚家庭旅程
8/10
Beth
7 晚家庭旅程
10/10
Excellent property. Didn't care for the timeshare presentation or pushiness of the salespeople, but the resort was 10/10 otherwise.
Absolutely lovely room and the views are to die for. Would come back again for sure.
Bob Kelechi
3 晚浪漫旅程
8/10
Lindsey C
7 晚行程
10/10
Amber
9 晚行程
10/10
Watched whales from our balcony. Sunday brunch was WONDERFUL!
Amber
4 晚家庭旅程
6/10
overall is okay, but if you think you are staying at luxury 5 starts hotel, then there are lots of things this hotel is not match the level of service for clients.
if you book a activity with them make sure double check with them multiple times. coz you might get surprise next morning and ruin your whole day plan.
and if you order food from pool side, don't be surprise you need to wait for a quit long time. and when the server order wrong food, it's also will add on your bill. and last, every bill they have already add service charge for you, won't tell you about it. so you can pay more tips :)
about the room, they provide us tea bags but no hot water boil machine to make tea loll. Hair dryer just only has cold option.
the last thing is they are trying vary hard to sell timeshare plan, very wast of time.
main level, Mexican food restaurant's servers are very nice and very warm heart. recommend to have a dinner for once and enjoy their special chocolate.
Andrew
6 晚行程
6/10
Service was below average
Dipali
8 晚家庭旅程
10/10
Great hotel, 4 bedroom suite was super spacious for 11 guests. Beautiful property, on the quiet side so was nice to leave for dinners.
真實旅客
3 晚友伴旅程
6/10
The views of the property are great . Unfortunately staff took money left in my jacket pocket. Hence the poor rating