Buffet was amazing, loved it. The restaurants were barely ok, we visited Hacienda and Tauros, and were disappointing. The pools were good, and the area for little ones was amazing. Cocktails were good enough, and snacks as well. They need to add fries to the snack bar at the beach.
Juan Jose
Juan Jose (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
juntae
juntae (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Estephany
Estephany (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 17 日
Disappointing hotel personnel
Horrible customer service, our concierge did not help, said he booked our dinner reservations and did NOT , both nights were embarrassing trying to get in the restaurants. Took almost an hour to get us help to bring our luggage to the lobby. Made our taxi wait a long time for us and made late to the airport. Very disappointing hotel experience.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Mario
Mario (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 24 日
Juliana
Juliana (11 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Itzel Monserrath
Itzel Monserrath (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 14 日
Perfecto
Excelente servicio por todos los empleados. Amé el lugar, muy recomendable
Karla
Karla (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 10 日
Fabio
Fabio (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 28 日
Awful
We thought this was an awful experience. Our air conditioning unit was broken and leaked all over the floor causing my husband to slip in the night upon getting out of bed. There was glass smashed multiple days outside our hotel room. The food is awful, restaurants don’t open when they say they will which is difficult with planning naps/sleep for our baby. Could rarely find a sunbed so often had to put towels on the beach, most of the concierge staff were rude and accommodating. Even tried to charge us for moving rooms because of the broken AC
Hannah
Hannah (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 27 日
Amazing spa
Amazing all inclusive hotel, i would recommen the spa, so relaxing! definitely coming back
Luis Ramon
Luis Ramon (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 21 日
Monica
Monica (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 19 日
vania c
vania c (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 17 日
Muy cómoda , agradable y una excelente atencion
Liset
Liset (7 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 16 日
Lynn
Lynn (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 15 日
Great service during low season:
These resorts have everything. Meliá stood out by the quality of the service. Without being fastidious, they really did the extra mile on customer service. Bravo!
Gotta mention that y the ent during the second/third week of December. High season but not really at its peak.
Oh! Best beach I’ve ever been in Punta Cana.
DANIEL A
DANIEL A (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 15 日
The Best Resort in Punta Cana
the best Resort in Punta Cana
Jorge
Jorge (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 15 日
I had a friend pick me up and had more the. 30 min waiting and I had more the 3 big suit case and there chooses was to get me a mini cart me and my family to throw me too the entrance I was very angry I had my daughter my wife and my wife mother and the benifet there will tell you that it is expired and if they give you a credit just know you have to wast more so you could use it I stayed here 4 days and it was wast of my money
Jairo
Jairo (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 15 日
Nos encantó el lugar, todas sus comodidades, el acceso directo a la playa, las áreas verdes, la belleza de las suites, la deliciosa comida todo el tiempo y el gran servicio y gentileza de Kilvania, la persona a cargo de nuestra estadía. Definitivamente vamos a regresar!
Lyn
Lyn (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 15 日
Sara Elizabeth Soberanis
Sara Elizabeth Soberanis (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 14 日
Amazing staff and amazing buffet. Staff Odalys really made my check in process smooth and fixed any issues I had also Kilvania the concierge made the reservations at the statehouse and made any issues we had with reservations and Cabana reservations easy and she’s definitely an asset to the hotel.
Omavi
Omavi (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 14 日
Spent most of our time at the pools, nights were spent at the lobby and casino. Music and dancing was a good time.
Didn’t appreciate having to buy what I guess is considered high end alcohol at an all inclusive resort. Big turnoff for this inconvenience and up charge.
Top corner of sheet came off the bed, surprised to find a filthy mattress. Found on second to last day.
Food was ok and kept me alive.
All and all a very busy and large resort with a lot of staff and things to constantly take care of. Lots of family’s and kids near you he beach with a quieter pool near the lobby.
Good time’s were had by all… would I go back?
Maybe… won’t be my first choice.
Peace to all…
John Laurence
John Laurence (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 13 日
Staff is bad
Hency
Hency (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 13 日
Muy mal servicio el personal parece que no esta agusto comida sin variedad y calentada ala verdad mucho que desear con la excepción del parque acuáticos que nos trataron excelente