Took about 45 minutes to check in. Reception couldn't find my reservation even though I showed him my reservation information from hotels.com and the receipt. He even got the night manager involved and still no luck. Finally after about 45 minutes he agreed to let me have a room and he would contact hotels.com in the morning. I was shown to a room on the 3rd floor, no elevator and with an A/C that wasn't working. I didn't get any sleep at all given the hot humid condition. Also no toilet paper was provided was told to "use the towel" Only one bath towel provided.
Mei-Ku
Mei-Ku (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2019 年 4 月 28 日
What you find in the hotel it’s NOTHING SIMILAR OF what it’s shown it the pictures. The bathroom was in really bad conditions, my wife couldn’t sit on it. The bed sheets were dirty and disgusting. I won’t ever recommend this hotel